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€813
Resolved
LevelUp Casino - Bank transfers not received
I opened an a/c with levelup casino and made a deposit via my mastercard of 200 euro.After a win of 812.50 I complete my verification. I requested a ...
Resolved
$36,000
Resolved
Caxino Casino - Widthdrawal not being approved
Hi, I have recently been very lucky and had a win of $36,000 in Caxino, which along with Wildz is my favorite casino to frequent but I am now having a ...
Resolved
$1,837
Resolved
Club Player Casino - Delayed payments and getting the runaround
I have two pending withdrawals that have been nearly 30 days and each time I contact customer service they tell me they will escalate and have it ...
Resolved
$2,105
Resolved
Royal Ace Casino - Delayed payments at Royal Ace Casinos
I have 8 pending withdrawals from the 27th of June to the 4th of August in the total amount of 3100.74. I like this casino and would love to play more ...
Resolved
$11,121
Resolved
Slot Madness Casino - Payment delayed over 60 days
On 5/30/21, I won $600 (Request ID #259281). At that time, and every other time I have won since, filled out the wire information as requested. I also ...
Resolved
$5,836
Resolved
Silver Oak Casino - Withdrawal requests delayed for weeks
I am a class “VIP 2” player at Silver Oak Casino. I have spent plenty via my credit card on deposits. While I can’t complain on the amount I’ ...
Resolved
$2,500
Resolved
Planet 7 Casino - Delayed payment of $2,500, tired of waiting
I submitted a withdrawal on 07/09/2021 for $2500.00. I submitted all required documentation immediately with no acknowledgement thus far. I received ...
Resolved
$6,171
Resolved
Raging Bull Casino - Still waiting four withdrawals
Hi. I like this casino, but... Today I am filing complaints about 4 delayed payments. I hate to file a complaint, as you are barely late, but late ...
Resolved
$2,500
Resolved
Slots of Vegas Casino - 31 days no payment for my withdrawals
June 25, 2021 withdrawal requested, zero response. Fully verified, no approval, no payments, no deposits whatsoever. Chat people say they are ...
Resolved
£191
Resolved
Genesis Casino - Withdrawal outstanding since June 27th 2021
I submitted a request for a withdrawal of £191.20 (£186.44 after withdrawal fee of 2.49%) on June 27th to Genesis. The transaction is showing in my ...
Resolved
£249
Resolved
VegasHero Casino - Delayed withdrawal for over 45 days
I originally tried to withdraw this money on 25th June 2021. They asked for documents to verify me, I did so. I am fully verified. They cancelled my ...
Resolved
$450
Resolved
Grand Fortune Casino - Delayed payments at Grand Fortune
I made a withdrawal request on the 27th of June in the amount of 353 then another on the 28th of June in the amount of 474. I talked to the chat ...
Resolved
$980
Resolved
Rich Casino - Withdrawal issue, purposely wasting time
Submitted all my documents for verification purposes and submitted a withdrawal, waited 5 days for it to be cancelled saying I needed to email a bank ...
Resolved
€400
Resolved
Beem Casino - 400 EUR withdrawal taking more than 3 weeks
I deposited without bonuses. I tried to withdrawal winnings of 400 EUR. My account is fullt verified. However, after waiting a week the withdrawal was ...
Unresolved
$28,682
Unresolved
Cloudbet Casino - Verification and withdrawal issues taking so long
Can I complain about cloudbet because it's been 10 days since they freeze my account? I'm sending them an email every day and still getting the same ...
Resolved
$2,001
Resolved
Planet 7 Casino - Delayed payment Planet 7
I have been a VIP player at Planet7 Casino for a couple of years at least. I have had several withdrawals from them before, wire transfers into my ...
Resolved
€16,500
Resolved
Goodman Casino - Fully verified but still delaying withdrawal
Hi. I have made withdrawal on the 01.08.21 with bank transfer. But its still pending. My account is fully verified. I have emailed them multiple times ...
Rejected
£1,000
Rejected
Jackpot Mobile Casino - Nearly 4 months wait for withdrawal and verification
I put in a withdrawal for £1000 at the beginning of may also uploaded my documents but still not heard anything.Every time I contact them I get they ...
Resolved
$2,500
Resolved
Captain Jack Casino - Winning payout check bounced
I had deposited money in my account and won .. I used a promotional code giving me a certain percentage if I deposited $xx or more. I asked for a ...
Resolved
$356
Resolved
Ruby Slots Casino - Erased winnings because of false mixed funds
July 18th 2021 Submitted a deposit for $40.00 for as being first time customer to play on Rubyslots casino. Got a free game deposit of $ 23.80 plus a ...
Resolved
Resolved
Slots of Vegas Casino - Delayed pay and poor access to live support
I’m currently waiting for a pending withdrawal of $380 and it’s been a month now yet I haven’t received it. Recently I’ve been locked out of ...
Resolved
$35,000
Resolved
Club Player Casino - Delayed payment
Hello I have followed up with clubplayer on the folllwing wins attached and was told it has been escalated and to wait for 3 days but have not seen ...
Resolved
$5,092
Resolved
Slots of Vegas Casino - Not paying my winnings of $5000
I won over 5,000$ on cash bandits On june 12 it took them 10 days just to verify my account and still made me upload everything about 5 times.I have ...
Resolved
£3,000
Resolved
Casino Planet - Verification required again right after requesting £3,000 withdrawal
Signed up on 24/07/21 deposited £300. Won £3000 and withdrew the same night. Asked to send in verification documents the following morning which I ...
Resolved
руб.45,000
Resolved
Argo Casino - Unable to withdraw funds for more than 10 days
On July 17, 2021, 3 requests were created to withdraw funds to the Piastrix wallet in the amount of 45,000 rubles, but the money is not withdrawn, ...
Resolved
$1,024
Resolved
Ruby Slots Casino - Delayed withdrawal of $1024 pending for months
On May 28, I requested a withdrawal of $1024. with no bonus involved. I had submitted all the required paperwork and which I received an email ...
Resolved
€750
Resolved
Beem Casino - Withdrawal delay of €750 for more than a month
I won 850€ at beem casino first I made the whole amount withdraw and they cancelled it (in the terms they have 1000$/week) and they told me one ...
Unresolved
$7,000
Unresolved
Dunder Casino - Dunder casino not paying winnings
10 days ago I asked to withdraw 10 000$ in winnings from their site, all my documents were verified in a few days, they said they would do a manual ...