Dreams casino owes me 4 withdrawals

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dreams Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Hi _____???

After doing a deeper check into your 'documents,' it's clear that you have intentionally misled our casinos--we have NO idea who you are...

Before going further into this, I'd like to present you with our clear-as-day terms and conditions, as they pertain to whoever you are:

GENERAL TERMS & CONDITIONS FOR MEMBERSHIP

12. The Casino reserves the right to void any winnings and confiscate any balance in your casino account in any circumstances that we deem to be going against these terms and conditions, including:

3. If you provide incorrect or misleading registration, account or identification information;
12. If during the account validation and withdrawal process it comes to light that you have been banned or otherwise censured for fraud or causing financial loss through abuse of casino policy in this or any of our sister brands.

23. If you are found to be cheating or attempting to defraud the Casino, or if you make untrue and/or malicious comments regarding the Casino's operation; the Casino reserves the right to publicize your actions together with your identity and e-mail address, as well as to circulate this information to other casinos, banks, credit card companies, and appropriate agencies.

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You opened accounts with 16 of our casinos within a 14-day period. With each new registration, you were consistent with all of your information (albeit falsified). This is the same address appearing on your falsified utility bill, as well as your bogus driver's license.

You registered 429 xxxxxx Street, AR, as your address. As it turns out, this address does not even exist. This was confirmed by the city's police as well as the city's Hall of Records.

Further, the utility bill you presented show's Craighead Electric as your electricity provider. This is so interesting, as Craighead does not service the city where your non-existent address is located.

There are other bits that we found to prove that you are not at all who you say you are, however, this information is really irrelevant at this point. The fact that you've presented our casinos with falsified documents is all that is required for us to ban ALL SIXTEEN of your accounts and void ALL withdrawal requests and excess funds in your playing accounts.

I've already sent AskGamblers management all the volumes of evidence necessary to prove that what I've stated is 100% accurate.

Just a head's-up--I will not respond to any replies to this complaint or any emails from you. There is absolutely nothing to discuss with this.

Tawni

Dear Dreams Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Someone from the payment provider is working on it. She asked me to send in a bill again which I’ve done, I’m just waiting to hear back on when they will do the payouts