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Jackpot Hunter Casino - Deposit not credited nor refunded

UNRESOLVED

Complaint Info

Disputed casino

Jackpot Hunter Casino

Amount

₹ 1326

Posted on June 28, 2023

Hello Team, ON 19th June. When I created an account on Jackpot Hunter and sent money to deposit Rs 1326 through UPI deposit method. But the money was not credited in my account. Moreover, there was no live chat support in it. After that I emailed them but their email was also wrong. After that I found their new email with great difficulty but even on that they are not replying properly. They are saying that we did not get any money. But the money has gone from my bank to his payment provider's account. Whose payment slip I will attach here. They said to contact your bank but My Bank staff said that go for chargeback, you need to share the bank statement of their bank account, but they are not giving it either.

Today it has been more than 1 week but till now they have not given any reply other than one reply. You tell me what should I do, they are trying to do fraud/scam. Please request you to get my money back from them. Some imp. Details: ORDER ID- 282445678 & This is their new email id: suppor­t@j­ack­pot­hun­ter.ze­nde­sk.com

AskGamblers
Posted on June 30, 2023

Dear Jackpot Hunter Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.