Resolved
$1,238
Resolved
Slots Jungle Casino - Declined payment of 1250$ and endless account checks
I played at SlotsJungle and won $1738 there with BlackJack. I wanted to withdrawal and recieved my first $500 instalment. My next withdrawal has been ...
Unresolved
€2,128
Unresolved
Golden Riviera confiscates 2100 euro winnings
I played and won 2128 euro at Golden Riviera casino one month ago. My winnings were confiscated. When asked casino why they did it- the only answer ...
Rejected
€60
Rejected
10Bet Casino - Can't withdraw + Limited account
I have sent all the necessary documents to verify my account, however it is still limited and I cannot withdraw my money, which is 60 EUR listed as " ...
Unresolved
£200
Unresolved
Titan Casino - Bonus added without consent
I credit my new account with £200 ready for a quick game of live blackjack, the casino then added a £300 bonus without my consent or knowledge. This ...
Resolved
£500
Resolved
Casino Cruise - Having troubles to withdraw from the casino
I have deposited 495 pounds...won 500. When I requested withdrawal they asked me to send them proofs for account verification. After I done that I had ...
Resolved
€105
Resolved
Gorilla Casino - Payment Delay For Just 105 EUR
Hello! I deposited 50 eur to this casino, I got bonus, and i lost them all! And then I got 20 % (15 eur) cashback money, and I was lucky a bit, I won ...
Resolved
£2,100
Resolved
BGO Casino - Delaying my payout of £2100 due to "unusual pay-outs on the specific game(s)"
I won £2100 on slots and now haven't payed out and there excuse is not my fault if game was paying out wrong this is conversation I had we support ...
Unresolved
$350
Unresolved
Moneystorm Casino - Not willing to pay
Dear Team, i need your help but my English is not the best, SORRY! I start playing at the Casino Moneystorm at 2 Month ago and get a No Deposit ...
Resolved
Resolved
Crazy Vegas Casino - Casino don't pay
I won 624 euro at Crazy Vegas casino. They asked for the documentation- I promptly sent it to them. But they did not pay. They wrote me I am a high ...
Unresolved
Unresolved
Casino Sieger - NetEnt slot Devil's Delight malfunction
The Devil's Delight slots has a so-called "Soul-o-Meter", where players can collect souls over a long time during play. When the meter reaches 15 ...
Resolved
€5,000
Resolved
Vortex Casino - No news of my withdrawal and nobody on the chat anymore...
Hello I won 5000 euros on vortex casino (even more but I lost the rest of money...) as their conditions says, I proceeded to withdraw but only ...
Resolved
£175
Resolved
Vernons Casino - Allowed me to exceed my Deposit Limit
I have been a member for sometime and have a £5 monthly limit set. On the 31/01/2015 i deposited £5 and then to my surprise It allowed me to deposit ...
Resolved
$300
Resolved
Las Vegas USA Casino - Payout delayed since October 2014
I am owed $300.50 payout since October. I have gone through the full withdrawal process and proved identity upon request from their finance and ...
Resolved
$20
Resolved
Casino Mate - locked account
I am really astounded by my experience with Casino Mate given the high regard it seems to have.I got an email from them about some promotion,I had ...
Unresolved
£4,650
Unresolved
Betfred Casino declined my withdrawal and took £4650 out of my £6959
Okay so I am fairly new to online casinos and saw the offer of deposit 10 get 60 to play with by betfred. I do this and gradually work my way up to £ ...
Unresolved
£10,500
Unresolved
Mr Smith Casino - Will not pay my winnings due to self-exclusion made at another casino
I joined mrsmith casino around 16th Jan, I made several deposits totaling £2361 over the period of time. I then won £10,500 and was asked to verify ...
Resolved
Resolved
Crazy Vegas Casino - Confiscated 20 000 winnings and closed my account
Hello, my name is < full name removed >, my user name is < removed > and I would like to make a complaint for Crazy Vegas Casino.The story goes like ...
Unresolved
$3,000
Unresolved
Onbling Casino - Randomly Chosen for Security Check. Really?!
We would like to inform you that your withdrawal request was not approved at this time. Your account was randomly chosen for a security check and you ...
Resolved
$40
Resolved
Club Gold Casino - Not accepted my document without any reasons
Hello! I won 40 euro from no deposit bonus. Than I made minimum deposit and uploaded copy of my passport. Today I received e-mail with this text: " ...
Resolved
€2,500
Resolved
BetVoyager Casino - Stopped payment with no reason
Betvoyager stopped payment. I played on the website BetVoyager at the beginning of January and won about 4K euros. I stopped playing , wanted to ...
Resolved
$150
Resolved
777 Dragon Casino - Withdrawal denied
I don't know why this casino have 7.7 rating but let it be. I ask for withdrawal of 150$ and after i sent all valid documents they said all is fine ...
Resolved
€75
Resolved
Rockbet Casino - 75 euros from ND bonus payment delayed
hi, about 2 months ago i took a no deposit bonus on rockbet casino and after i meet the wagering requirements i deposit 25 euro and ask for a cashout ...
Resolved
Resolved
Ruby Royal Casino - Declined Withdrawal Without Explanation
I requested payout from Ruby Royal casino a few weeks ago. Called the 844 # and a guy by the name of Jason told me payout request will be denied until ...
Resolved
$1,310
Resolved
10Bet Casino - $1310 withdrawal request not received yet, account locked with no reason stated
Hello, My name is Mukul . I love play slots online where in my country there is no land base casino. Last week I created a account with 10Bet casino, ...
Resolved
$2,000
Resolved
Slotastic Casino - Delayed Withdrawal and Terrible Support!
Since sending my pay out info on the 7th of this month, this casino has still not made correction of a simple yet major mistake on the transfer they ...
Resolved
€1,641
Resolved
Smart Live Casino - Refusing to process my withdrawal and giving me the run around with their verification process
I played at Smart Live casino on slots and tried to cash out 1641 euro and they ask to verify me before they will pay. They ask me for ID and a ...
Resolved
kr380,000
Resolved
Vera John Casino - Account blocked over a month ago
VJ closed my account with 380 000NOK for a security check over one month ago. CS informed me it was due to having a second account open. Upon being ...
Resolved
€838
Resolved
Fast Lane Casino - Very Slow at Payments
Hi, Last year i won some money at fastlane casino. It's very difficult to get this money back. They promise you to send the money. But each time ...