Unresolved
$2,000
Unresolved
Wild Jack Casino - Failure to recognize self exclusion
Hello I opened an account with WildJack Casino about 10-12 days ago. I have never played here before, I came across the casino and decided to give it ...
Resolved
$7,497
Resolved
Slots Jungle Casino - Winnings refused to be paid after more than a year
It has been a year since I won $11,105 on April 4, 2014. Slots Jungle had a glitch with their system and first told me my winnings were not legitimate ...
Resolved
$2,197
Resolved
Silver Oak Casino - Never received Payouts
I have two approved wire transfers with Silver Oak casino that have not been received. I have sent three or four emails inquiring about the status ...
Resolved
Resolved
Cloudbet Casino - System glitch failed to acknowledge bet was won, or even placed.
I had decided to place a big bet after a short losing streak. Very ok with losing fairly to casinos, but this issue is not fair at all. As the ...
Unresolved
$70
Unresolved
ClassyCoin Casino - Getting the ruanaround for a small withdrawal
I received a free $35 bonus and had to wager something like $1500. after playing on the site i ended up with a balance of $289 after meeting all the ...
Resolved
$580
Resolved
Casino Titan - No matter what hoops I jump thru cannot get money even after being told 3 times its on its way
well i tried to cash out $580, not a huge ammount but im 71 years old and an old age pensioner. so i send in the relevant docs i get told to small to ...
Resolved
$688
Resolved
Jackpot Grand Casino - Stalling payments!
In early March of this year I ran across this casino online and decided to download and give them a try. I redeemed a 400% welcome coupon and made a ...
Resolved
$4,510
Resolved
Planet 7 Casino - 3 separate payments heavily delayed
I have made real money deposits 10-20 times on this site and have been a loyal player while payments term were followed. I have deposited between $1, ...
Resolved
£2,000
Resolved
Vera John Casino - Verification of Account Takes Forever
Hello this is pretty short and sweet but I am a little bit bemused how long it takes an online casino to verify a photo ID and proof of address..I ...
Resolved
Resolved
Monte Carlo Casino - Unjustified account closure right after a big slot winning
I have seen an advertisement on tv about monte carlo casini and decided to open an account. I deposut £200 and received bonus of £200. After opening ...
Resolved
$6,800
Resolved
Slots Jungle Casino continues not to pay after more than 9 months!
Have been owed $6800 since June 2014. Orginially they claimed that my account was under investigation and didn't pay and now I am receiving that they ...
Unresolved
Unresolved
32Red Casino Refuse To Close My Account Permanently
I asked 32red to close my account permanently due to being unhappy with the service there, however they would not do so, and advised that this could ...
Resolved
$8,000
Resolved
Prism Casino - Delayed payment, no straight answer
This is the third withdrawal I have made at this casino and each time it gets worse and worse. On the 7th of April made two withdrawals. one for 5000 ...
Resolved
£292
Resolved
BGO Casino - Unjustified denial of a withdrawal request
On Tuesday I went onto bgo casino and they was doing 20free spins no deposit required and after them spins I won £10 ish so I then carried on playing ...
Resolved
Resolved
888 Casino - Withdrawal delayed
I had placed a withdrawl to be processed on 14th of April, and according to the sites withdraw timeframes, I should have received the money by now... ...
Unresolved
€605
Unresolved
Eypobet Casino - Added and applied a predatory term after my registration
On 14 December I opened an account at Eypobet and I used their welcome bonus in order to increase my chances to win. Chances were with me and from ...
Resolved
£1,200
Resolved
BETAT Casino - Refusing to refund although I'm under self-exclusion agreement with another of their brands
Back in February/March, I self-excluded with SlottyVegas (a NRR Entertainment Limited casino). On 15th April 2015, I stupidly open an account with ...
Resolved
€227
Resolved
Winpalace Play Casino not willing to pay
Hello, Winpalace Play Casino keeps making up new reasons to sequestrate my money (227 euros). First there was the so-called "verification process" ...
Resolved
€891
Resolved
Grand Macao Casino refusing to pay
Hello, Grand Macao Casino keeps making up new reasons to sequestrate my money (891 euros). First there was the so-called "verification process" by ...
Unresolved
$40
Unresolved
WinTingo Casino - Errors followed by missing funds
I contacted support regarding an error message I keep getting during gameplay. I've deposited $40 into my account and have begun to play Multihand ...
Unresolved
€200
Unresolved
Laromere Casino - Refusing to pay legitimate winnings!
On the 7th February i got email from laromere casino for 20 free spins on Magic Portals slot,so i did take their offer and play those 20 free spins ...
Resolved
£30,000
Resolved
Super Casino - Software malfunction from Space Invaders Slot, 50,000 voided!
I played a slot named Space Invaders run by Playtech and I received an email saying due to a malfunction all winning have been voided, These totalled ...
Resolved
Resolved
Eurofortune Casino - Payment delaye for 5 weeks and counting
I have a number of pending withdrawals, the first was submitted 17 March. I have been told that I am not a priority player as I don't deposit enough ...
Resolved
$635
Resolved
Casino Titan is not willing to pay
Casino Titan is not paying me. I've done a withdrawal request ($635) several times but every time the money will be refunded in my account. When ...
Unresolved
£1,251
Unresolved
GR88 Casino refused to honour payout and kept my deposit
Hi, I was wondering if you guys can help. Please see thread below. I have summarised my complaint below. I opened an account with GR88 early ...
Unresolved
$170
Unresolved
Golden Lady Casino - Stalling my payment forever!
I won a non deposit coupon for$185 last mar.15.After the wager i was told to deposit $25 in order to claim my winnings which i did..It took me 3 days ...
Unresolved
Unresolved
ClassyCoin Casino - No wagering requirements left , but still they don't pay me
I registered to the casino in 2014 November. I deposited 100$ and got a bonus of 200$. There was a big wagering req for this. My balance went from 300 ...
Resolved
£50
Resolved
BGO Casino refusing to refund my deposits
Hi I deposited £20 and got a bonus so continued to play and deposit until I got past the withdrawal wagering amount! I managed to win £400 and went ...