Online Casino Complaints - Page 1172

InstaCasino - Refund of duplicate deposits/self-exclusion

Good Morning I sent an email to you last night firstly i only got in contact to to query the transactions that had been taken from my account as it ...

Planet 7 Casino - Reduced my winnings for unknown reasons, stalling payments

I have deposited more than 3000 US Dollars thru credit card which only takes matter of minutes to take my money away, I requested Checks and no one ...

Fastlane Casino - No response, delayed payment.

I played on fastlane casino for over 4month ago and won abit of cash, 1168euro to be exact. I´ve been trying to reach or get a response from them for ...

Guts Casino - Withheld £950 Withdrawal

Hi, Recently i made a deposit of £20 with guts casino During this time i was able to work my balance upwards of £950 so i decided to cash out. i was ...

Slots Magic Casino - Staling verification and payment

hello, i have a account with above casino, i asked to withdraw some money and since tuesday been trying to get my verification approved, i have send ...

PlayHippo Casino - Does not stick to its own terms!

31/05 I was browsing, stumbled on Playhippo and looked at the bonus terms (see attachment). In particular, term 4 states "Certain games contribute ...

BetChain Casino - Delayed payments, need help

good afternoon, askgamblers and Betrally-support. There is a problem. I 'm not trying to create a conflict with a casino, NO-NO. I really like ...

BetChain Casino - Unresponsive Support and Missed Bonuses

So I have written through the site and direct to BetChain support email 8 times now. No response in almost two days from them. Their live chat is ...

LuckLand Casino - Refusing to pay out €1300 of legitimate winnings

Over two months ago, I took part in a promotion sent to me by the casino via email. The promotion involved a 200% bonus on my deposit. After playing ...

Cool Cat Casino - Delayed payment processing, again!

I have several withdraws waiting on cool cat. I withdrew two amounts of 2500 each and another for 1250 all at the same time back in April. So a total ...

Silver Oak Casino - Nearly three months and still waiting on payout

I had a great streak one day on March 8th 2016 and got up to over $7,800 and then the greed got the best of me and I ended up with $2,500 to withdraw ...

Planet 7 Casino - Been Overcharged $246.16 on Deposits

Before I go into my complaint, I would like to thank Planet7 for paying back all the money they owed me. The $246 is a trivial amount compared to the ...

Silver Oak Casino - Unable to pay $200 for over a month now!

Won't Pay out. Sent in request to pay out $200. They require detailed form filled out plus copy of front and back of your credit card, plus copy of ...

Casino Cruise - Deposited loads and lost only to be told by EveryMatrix that I was previously Self Excluded in another brand

Hi, i only came across this site yesterday as never had a problem with a gaming company before, as usually stick to the main ones advertised on TV. So ...

LimoPlay Casino - Deposit via Sofort Banking not credited

10 Euro Deposit via Sofort has not been credited. Customer service reaction was not friendly. I even had to send a screenshot from my account to ...

Bovada Casino - Withdrawal Delay Since March 2016

Withdrawal requested on March 19th 2016 for $1000. Customer service has sent scripted resolutions not resulting in payment. Resolutions have been ...

Cherry Gold Casino - Unfairly cut my withdrawal with $1500

Hi, I depositted 1000$ at Cherry Gold with bonus code: NIBBLE150. This bonus gave me 150$ bonus up till 1500$, and some free spins. The wagering ...

Slots Plus Casino - Delayed payment due to unjustified suspicions

I started playing at Slots Plus Casino in February. I sent my documents, I was called by phone in March and my account was verified. I deposited ...

Slots of Vegas Casino - No Payment, No one is helping me

I made a withdrawal for $2500 that was approved on May 12th. The assured me after 10 business days I would recieve a tracking number. After 10 ...

Betway Casino - Refused to pay, closed my account with no reason stated

I requested to withdraw 30€ from my betway account on 20/04/2016.After I week I contacted betway because I did not have received yet my money. They ...

Bovada Casino - Waiting 3 weeks for $475.00

Hello, I recently won 475.00 at Bovada and requested a check by courier withdrawal on 3 May 16. They usually allow 1 free withdraw per month so when I ...

Slots of Vegas Casino - Not paying 2500 USD

5/11 requested withdrawal finally approved after 3weeks then told there is a delay with direct deposit. Last time there was a delay I waited 3 months ...

Golden Lady Casino - Not letting me withdraw my legitimate winnings

Hi Today my complaint concerns Golden lady Casino and something which happened last monday (23 may) I had a pending withdraw of 1500 euros, but ...

Euromoon Casino - Cancelled both of my 100 euros withdrawals without a valid reason

I won around 150 euros with my welcome free spins. I was only able to withdraw 100 euros, because of their cash out restriction for no deposit bonuses ...

Cool Cat Casino - Delays Payment for 3 Months

I have submitted a withdrawal request via Check on March 2, 2016 for $759. Since then I contacted support multiple times, and they always told me ...

Planet 7 Casino - No payment for over a month

Approved for payout on 4/27 for $2065. Been in "escalations" for 2 weeks. Same story no calls and directing me to call or email different people ...

Royal Ace Casino - Payment not received

I have few withdrawals that are approved but not been paid yet to me so i am not happy right now. Request approval was 4/18/2016 in the amount of $ ...

Bovada Casino - Unacceptable delay in payout

$500 payout approved on Mar 20 2016. Never had a problem prior to this and have been a customer since 2009. Have called and emailed numerous times and ...