Resolved
£400
Resolved
Casino Cruise - Verification team not accepting valid photo ID
Hi, My name is amy and i opened an account with casino cruise a few weeks ago. Everything was great and i deposited a total amount of £270 i ended ...
Unresolved
€60
Unresolved
Golden Lady Casino - Impossible to withdraw my winnings
Hello I played with a free bonus 30E with playtrough 100 is a required set of 3000E before cashing a max of 60E as described in the terms and ...
Unresolved
$600
Unresolved
Golden Lady Casino - Have not paid on a withdrawal since 07/27/16
I applied for a withdrawal of 600.00 on July 27 2016 I have been in contact with their support people and I have their names if needed on 08-12, 08-15 ...
Resolved
€200
Resolved
Chanz Casino - Misleading Loss Limits
Hello, I have played at Chanz Casino a few weeks ago and it's a very good looking casino. I lost a couple of hundred euro's before I won a fair ...
Unresolved
€1,600
Unresolved
Mr Ringo Casino - Delayed withdrawal for almost 2 weeks
I played at ringo casino 16/9 and won up to 1600~ euro, i send in documents and they was ok , i sent a email to them yesterday and they say they send ...
Resolved
€770
Resolved
Yukon Gold Casino - Delayed withdrawal of 770 euro
Delayed withdrawal of 770 euro, waiting almost a week and no response from support! I have sent them 3 emails and I have not received an email back ...
Resolved
Resolved
Zodiac Casino - Casino not paying claiming duplicate accounts which they never prove
Hello I joined the above casino on Monday I deposited and was playing the slots when I won £500!i went to withdraw and successfully withdrew I ...
Resolved
$3,605
Resolved
Captain Jack Casino - Refusal to pay withdrawals
I have used this Casino for years and have deposited thousands of dollars. I have had withdrawals in the past and know that they vary. I used to get ...
Unresolved
£7,725
Unresolved
21 Nova Casino - Non payment of £7725
On the 9th of April 2016 I won around £8000 playing at 21nova using a bonus issued to me as a new customer, I finished the wagering requirement and ...
Unresolved
$100
Unresolved
Vegas Casino Online - No response, sent in all verification required
It's been a month and I can't get any response from this casino.. I sent in all documents required. . My winnings are $100.37 they are supposed to be ...
Resolved
Resolved
Sugar Casino - Wrongfully accusing me about double accounts and declined my winnings
They don't answer my questions and they accuse me of having double accounts in my household wich i do not. They are not showing me any proof of why ...
Resolved
£1,100
Resolved
Parklane Casino - Unfairly holding money
I recently opened an account with Parklane Casino deposited a total of £1100, placed multiple casino bets over a 24 hour period and then requested to ...
Resolved
$300
Resolved
Planet 7 Casino - Delayed free spins win payment
won $300.00 and requested withdrawal 8/31/16. approved 9/2/16, no wire transfer in bank yet. submitting complaint due to last withdrawal took two ...
Resolved
Resolved
Sugar Casino - Won 45000SEK and suddenly it appeared I breached their terms?!
I won today 45000SEK and after 60 min they removed my winnings telling me there are more then 1 ip registered with this account. I started my ...
Resolved
Resolved
FortuneJack Casino - Account hacked with no further details explained?!
I was in the middle of a session of blackjack when suddenly I get kicked off/booted off the site. I try re-logging several times with no luck. I ...
Resolved
€190
Resolved
Casino X - Problems verifying my phone number
I made a withdraw request of 190 euro and the casino asked me verification documents. All good till I had to verify my mobile phone with a four digit ...
Resolved
$2,500
Resolved
Ruby Slots Casino - Over a Month Delay
I submitted a withdrawal request on 8/11/2016 for $2,500 and it was approved and processed on 8/19/2016. I reached out to Live Chat a few times and ...
Resolved
£300
Resolved
Gala Casino - Account closure and withholding funds
I opened and account on 16.09.16 and deposited £200. I ended up with a balance of £600 after winnings so I withdrew £500. I also sent the relevant ...
Unresolved
$1,000
Unresolved
Sun Palace Casino - Payout issues
I'd say it been about a month now and I keep trying to talk to them about my payout. One time they said that it was going to take 2 weeks since one of ...
Resolved
$2,500
Resolved
Planet 7 Casino - Delayed Payment to Add to Other User Complaints
I too am having the same issues as others. My withdrawal for $2,500 was approved on 8/20 and my rep stated I would have a tracking number within 7 to ...
Resolved
£1,550
Resolved
Chance Hill Casino - Withdrawal Refused & Funds Confiscated Without Valid Reason
Hi, I have recently had a withdrawal refused from Chance Hill Casino and they have confiscated my winnings. They have claimed 'bonus abuse' for a * ...
Resolved
$2,800
Resolved
Bovada Casino - Delayed Payment
On March 20th 2016 a visa fast funds withdrawl in the amount of 2800 was approved and said to be deposited within 8-10 business days. It has been 60+ ...
Resolved
$20
Resolved
Dunder Casino - Stalling deposit refund
Dear Sir, over 2 week ago i registered with this casino , then i deposit money here with my skrill account, but too bad i cant opened this game ...
Resolved
BTC0
Resolved
QueenSpin Casino - Delayed cashout & Lack of support
Dear Askgamblers, on 18th of september i was very lucky with there free spins sign up offer after wagering for hours i managed to cashout 0.04 btc ( ...
Resolved
$5,000
Resolved
Slots of Vegas Casino - Not Paying, Not Responding
I have 2 withdrawals of $2500 that are outstanding and I cannot get a response from SOV reps. One requested 8/16th the other 8/17th. One was approved ...
Unresolved
€10,000
Unresolved
Majestic Slots Casino - Not paying legitimate €10,000 winnings
I have registered at Majestic slots over a month ago. I took their welcome bonus offer which they grant upon registration; only part 1. I had a ...
Resolved
kr13,000
Resolved
Diamond 7 Casino - Account disabled after just 1 day with 13,000 SEK balance
I become a new member on Diamond7Casino and after ONE day the have disabled my account. I have send maybe 10 mail to them but no answer :( They say ...
Unresolved
$60,576
Unresolved
Grand Reef Casino - Dishonest behaviour & Payment delays
I won a jackpot on 26 July 16, I requested withdrawal on 27th July. I received an email on 27th July stating withdrawals are processed within 1-5 ...