Silver Oak Casino - Payment delayed 2 months

RESOLVED
Peter McCay United States
posted on September 9, 2017.

I made a $100 withdrawal towards the end of June. It was finally approved on July 19th. The terms and conditions of the casino state the payment will be made within 10 days after approval. It is now September 9th and I'm still waiting. I have chatted with them multiple times and they just tell me to keep waiting. Also, I requested a Bitcoin withdrawal which literally takes seconds to do.

posted on September 12, 2017.

Hi Peter--

I've just checked your account and I'm happy to tell you your payment was issued to your Bitcoin wallet, yesterday. :-)

I apologize for the delays.

All the best,

Tawni

AskGamblers
posted on September 12, 2017.

Dear @alexmccay,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Peter McCay United States
posted on September 12, 2017.

I have received the payment. Thank you very much!

AskGamblers
posted on September 12, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.