Account Handling Issues - Page 17

Hugo Casino - Self exclusion from 16th January

so I played on Hugo casino for awhile. but I have a gambling issue so on the 16th of January 2025 I went onto live chat and requested a self exclusion ...

Bovada Casino - Account Temporarily Disabled and Lack of Communication

On December 25th, 2024, I had a balance of USD 2,710 in my Bovada account and made a withdrawal request of USD 94.68. The same day when trying to ...

Velobet Casino - Unfair account closure regarding bonuses that i never took

Hello.I was playing sports bets. After this I tried to withdraw and they requested verification. I finished it successfully. Later they requested ...

Rajabets Casino - Not closing my account

Hi,I sent a mail to Rajabets to close my account.But they are not responding.Due to my addiction issue I lost lakhs of rupees.I sent follow up mails ...

Rakebit Casino - Account was closed all the money was confiscated

Please help, registered on 09/12/2024 made a deposit in cryptocurrency and started playing in the casino and placing bets. 12/23/2024 my balance was ...

Stake Casino - 200k locked on stake

Good evening,I should've raised this complaint a long time ago, but i've given stake the benefit of the doubt considering I have been loyal with them ...

Goldenbet Casino - Investigation for intentional delay

Hello Dear AskGamblers Officials,I saw the GoldenBet casino in your references and wanted to try it. After 1 or 2 weeks of making a deposit on the ...

BC.Game Caisno - I want to Reset 2FA

I lost my cell phone on 18 December, and the authenticator in my BC.Game account was in that phone, I want to reset the 2FA Authenticator because I ...

Cryptorush Casino - Cryptorush casino voids my winnings

I have a big problem with Crypturush the online casino. On 27 October 2024 at 21:30 (local time Greece), I made a deposit of 0.00402382 Bitcoins (BTC ...

RealPrize Casino - RealPrize Refusing to Return Balance and Retaliatory Account Closure

I am filing this complaint regarding RealPrize's retaliatory account closure after I requested a refund of my $2,160 balance. On November 27, 2024, I ...

1Red Casino - Blocked account and funds confiscated

They accepted my registration on they're website, fully verified my account allowed me to deposit and after I widrawal 5000 euro they blocked my ...

Dafabet Casino - Closes my account

Dafabet closes my account without any reason.I have sent like hundreds of mails to open my account but they are simply saying that I was management ...

1Bet Casino - Account closure issue with 1Bet

I’ve sent several emails to 1Bet requesting for my account to be permanently closed, but they haven’t responded.It’s been 5 days now since I ...

Dafabet Casino - Account Closed by Dafabet manually without my request

I never requested or email dafabet to close my account But blindly they have closed my account and mailed me saying such things.I have account balance ...

Romancasino - Suspended account for no reason and without information

Hello, I have played at romancasino for about 2 months, I did the KYC about 1 month ago and I had many deposits and withdrawals, all the sudden my ...

Platincasino - Closed account without any info

I got no deposit freespins and with those I won and wagered them through to the point that I got 100€ balance. Then I uploaded all documents and ...

Lucky Spins Casino - Self Exclusion Stalling

After messaging the support telling that I have no control and having gambling addiction issue. The team remain actionless. The website does not have ...

Wild Vegas Casino - Winning not paid revoked access

I made a request so with all my winnings.I received an email stating that my withdrawal had been received and it was processed, and I should be ...

Royal Ace Casino - Revoked access after saying I would receive my winnings

After receiving an email stating that my withdrawal request has been approved and processed my account was later deactivated and I have yet to receive ...

mBit Casino - Account closed and winnings was not paid to me

My account was closed after I tried redeeming $15,787.67 that I won from depositing $50 of my hard earned money and my account was verified and and ...

Boomerang-bet Casino - My account got closed

My 500€ withdrawal has been pending since the 21st of November. Every time I contacted the live chat or support email, I was told that they ...

Spinnight Casino - Account closed and 300 euros payment never received

Dear AskGamblers Team,I hope this email finds you well. I am writing to bring to your attention an issue I’ve encountered with my Spinight account, ...

Spinight Casino - Spinight is not willing to close my account

I asked on 23.11.2024 Spinight to close my account permanently as they did not accept my withdrawals and tried to stall them. I have an email on that ...

Pulsz Casino - Locked my account when I tried to redeem winnings

My account was fully verified, it was my first time cashing out, even though I had deposited a bunch of times. They sent me an email congratulating me ...

Heats Casino - CasinoUnjust Account Closure and Confiscation of Funds

Dear AskGamblers Team,I am reaching out for your assistance regarding an issue I am facing with Heats Casino.On November 27, I registered on Heats ...

Winz.io Casino - Account ban for no reason

After seeing my friend gamble, I decide to try it for the first time too the next day in the morning. I created my first ever casino account on Stake ...

Rollino Casino - Account closed without any reason and funds of 2306 Euros confiscated

Hello.I had fully verified account at Rollino casino. I played sports betting and slots (I did not use any bonuses) all bets were made with my own ...

Bovada Casino - Bovada Account disabled with no reason given and radio silence from the company

My account was mysteriously disabled with no reason, just "your account has been disabled you will hear from us shortly". It's been over a week of ...