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Lucky Block Casino - Unfair Account Blocking and 5000 dollars Confiscation

REJECTED

Complaint Info

Disputed casino

Lucky Block Casino

Amount

$ 5000

Inactive user
1 month ago

Dear AskGamblers Team,

I am writing to file a formal complaint against. My account was abruptly blocked, and $5000 was confiscated without any valid reason. I have not violated any rules—I only placed bets on major sports events (such as UFC) and played casino games.

I demand a clear explanation for these actions and a refund of my money. If the casino fails to provide a justified reason, I request that appropriate measures be taken against them.

Please assist me in resolving this issue. I am ready to provide any additional information if needed.

AskGamblers
1 month ago

Dear Lucky Block Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers
1 month ago

Dear all,

This complaint has been reopened as per Lucky Block Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

1 month ago

Hi there,

Our investigation determined that the account was opened and controlled by a third party, contrary to our Terms and Conditions.

All supporting evidence has been sent to suppor­t@a­skg­amb­ler­s.com.

Best regards,
Lucky Block Team

AskGamblers
1 month ago

Dear all,

Following a careful review of valid information and proof presented by Lucky Block Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

Lucky Block Casino Complaints

  • 5 of 9 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 4,525 USD avg amount

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