Resolved
Resolved
MineBit Casino - Closed and voided 800000 USD winnings due to jurisdiction restrictions
Hello,I am filing this complaint against MineBit Casino regarding the unfair voiding of my winnings.I registered and played on MineBit while in ...
Resolved
€100
Resolved
Stelario Casino - Account closed Money not received
I was playing on this site for 3 years and did not had any problems before despite slow cashouts that sometimes used to take for a week. Then they ...
Resolved
Resolved
Megarich Casino - Account closed with money in balance
I was playing for a while on this site. After winning the prize in their race, I did not get prize money for 5 days (usually it gets paid in couples ...
Resolved
Resolved
Slots Gallery Casino - Casino avoid closing my account
This problem continues and Slots Gallery casino just won't listen to my request.I requested an account closure multiple times, sent them lots of ...
Unresolved
Unresolved
Yoyo Casino - Close account issue
I have sent 11 mails to yoyocasino support that I want to close my account because I am playing to much and need to stop.In the beginning they offered ...
Unresolved
$1,000
Unresolved
Zula Casino - I have been locked out of my Zula account for almost a month since depositing 1000
I deposited 1000 dollars into my Zula account because of a promo offering a free 1000 on top. After playing for a few hours, my account was locked out ...
Resolved
Resolved
Rajabets Casino - Account closure denied
I am writing to lodge a formal complaint against the online betting platform Rajabets. For the last three months, I have been repeatedly requesting ...
Resolved
Resolved
LuckNation Casino - Impossible to close account
I signed up here and after depositing quite a bit and never hitting any sort of win i requested my account to be closed, they then offer spins and 20 ...
Unresolved
Unresolved
McLuck Casino - Denied my redemption stating I failed to submit documents
This is my second time asking for your help. As I expected they denied my redemption request, stating I failed to upload the documents. However, not ...
Resolved
$2,004
Resolved
Fortune Wheelz Casino - Account locked after large win
I am writing to formally raise a complaint regarding the recent and unjust closure of my account at Fortune Wheelz Casino, following a significant win ...
Resolved
$450,000
Resolved
WOW Vegas Casino - Casino locked my account after big win ignoring proof of residency
Hello,I won over $500,000 while playing on their platform. According to their withdrawal policy, the daily withdrawal limit was $5,000, and over a ...
Resolved
$600
Resolved
PalmSlots Casino - Palmslots closed my account after withdrawal and sending docs
Hello, over last 10 days I've tried to do KYC on my account to withdraw (around 600$). I've sent ID/Proof of address and did camera verify but I got ...
Resolved
€1,445
Resolved
FatPirate Casino - Waiting over 14 days for reply
HELLO,I'm asking for help contacting the casino. I haven't received any email explaining why my account is closed. I can't withdraw my money. I only ...
Resolved
€15,665
Resolved
LunuBet Casino - Reopened permanently closed account
Hi there,After waiting for over 15 days for the casino to get back to me after an answer, they have still replied with an update, so I am deciding to ...
Resolved
€700
Resolved
Wazamba Casino - Account restricted with no explanation
I deposited 500€ on August 19th, played for a couple of days, and was able to raise the balance up to 750€. At that point, I decided to withdraw ...
Unresolved
kr18,200
Unresolved
Arctic Casino - Hidden Maximum Win Limit Applied After Deposit
I am filing this complaint because Arctic casino has applied an unfair and undisclosed maximum win rule to my account.When I registered and played, ...
Resolved
€200
Resolved
Betroom24 Casino - Closed account and delay deposits
Hello. Help me figure out what to do with this casino. My username is. My account was closed along with my deposits and winnings and no explanation ...
Resolved
Resolved
Casinado Casino - 11500EUR win blocked and account suspended without explanation
I have encountered a serious issue with "Casinado Casino," where my account has been blocked due to a significant win of €11,500. I have tried to ...
Unresolved
Unresolved
JoyCasino - They removed 574 euro winning from my account
So I will start from beginning.I had an account in Joycasino back in I think in 2018 and I accidently later i created second account.First account @ ...
Resolved
Resolved
Lucky Block Casino - Lucky Block closed my verified account and gave no explanation
Hello AskGamblers Team,I am writing to file a serious complaint against LuckyBlock Casino.I had a verified account with LuckyBlock.com. I deposited ...
Resolved
$830
Resolved
Casinia Casino - Account closure and keeping my money
Casinia have closed my account and are refusing to send me my money (830$)I have only won a couple of sports bets on their website, and suddenly I ...
Unresolved
$4,458
Unresolved
Crypto Games.io Casino - No help from casino
Hey, I am trying this as a last chance of getting my money. I was playing at this casino a few months ago, both casino and sports. My stakes are ...
Resolved
€65
Resolved
24Casino - Closing my account without reason and with it my winnings also gone
I found this new casino and was excited about it. I made a couple of deposits and used the welcome bonus. On my last deposit I didn't use any bonus ...
Unresolved
€380
Unresolved
Big5 Casino - Account frozen and balance not refunded
Big5casino let me deposit over 1000 euro despite my monthly deposit limits. Had a balance over 380 euro when the casino froze my account 14th July and ...
Unresolved
€1,000
Unresolved
Yonibet Casino - YONIBET CLOSES ACCOUNT WITH 1000 EUR INSIDE
All was working fine with yonibet and my account, on 3 august I received an email where they ask me to reupload KYC, I did everything and appeared the ...
Resolved
€700
Resolved
WeezyBet Casino - Account closed after following advice from Support
I have played and withdrawn before from this casino. This time I won 700 euros at the casino and initiated a withdrawal. I first got information that ...
Resolved
Resolved
Dafabet Casino - Account abruptly closed with balance
My username - Gangu01My account was abruptly closed by the casino without any prior warning or explanation. At the time of closure, my account held a ...
Unresolved
$4,611
Unresolved
Jackpota Casino - Locked account and unpaid USD 4611 USD redemption
Casino: JackpotaAccount Verified: 02 Jul 2025 9:48am PacificDate of Redemption: 2025-07-02T14:30:22.017Redemption Amount: $4611.3Transaction ID: ...