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Slotum Casino

SUPERB 9.06
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Slotum Casino Review

  • 24-hour withdrawal timeframe
  • Live chat is open 24/7
  • Mobile friendly design
  • Top tier software providers available
  • Some country restrictions
Suggest an edit
General info & Latest Promos
Website https://www.slotum.com/
Established 2018
Owner Direx N.V. Casinos
Casino Promotion Slotum Casino: 150% up to $/€100 + 100 Bonus Spins

Slotum Casino is an online casino where members can enjoy games that include slots, table games, video pokers and there’s a live casino too. The catalogue includes multiple gaming providers which includes NetEnt, Microgaming, Play'n GO, Pragmatic Play, Endorphina and Spinomenal. The site is available instantly through a web browser or members can log in and play using their mobile casino. The site is also available in multiple languages. Slotum Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from countries which include the United States of America, United Kingdom, Spain, France, Netherlands Antilles, Curacao, and Saba. The full list of restricted / allowed countries can be found under ‘more casino details’. 

Virtual Games

Players heading to the casino to test out some video slots will have plenty to choose from here from top providers in the industry that include Microgaming, NetEntPlay’n GO and Pragmatic Play. The lobby is easy to use and to make it even easier to browse players can filter the games by each individual provider. A search engine is also provided so players can find the favourite games quicker. Titles include the Immortal Romance Slot, Starburst Slot, Book of Dead SlotTwin Spin Slot and Jurassic World Slot.

Those who prefer to try their luck on tables games will have a variety of blackjack and roulette games alongside several games of poker. Other table games are also available like Baccarat and Casino Hold’em. 

Video pokers can also be found in the casino and these come with different bet limits to suit all. These includes Aces & Eights and Joker Poker, these are also available in single hand versions and multi-hand versions. 

There’s also an ‘others’ section in the lobby where players can find even more games. 

Live Casino

The Live Casino is also huge here. Players will have games open around the clock which are hosted by male and female dealers. These include games like Live Roulette, Live Blackjack and Live Baccarat. 

Mobile Gaming

Players who prefer mobile gaming can open Slotum Casino on the go from their mobile, smartphone and tablet devices. A large selection of mobile games is available which also include mobile live games. These can be reached through a compatible mobile browser and no app is required. 

Support

Anyone who is looking for help and assistance can use the casinos friendly live chat facility which is open 24 hours a day, 7 days a week. Support is also multi-lingual and can also be reached through email. 

Security and Fairness 

When it comes to security the casino uses a high level of SSL encryption and firewall services. This ensures all players personal and financial transactions are also kept secure and are encrypted before they are transmitted over the internet. 

The casino also uses a random number generator which guarantees that all games result in a random and fair outcome which cannot be manipulated. 

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Slotum Casino Reviews by Players

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Roulston93 3 reviews
New Zealand
Reviewed on November 27, 2020

LIKED

I like the welcome bonus, game selection, speed of cash outs and deposit methods are good just like every other direx NV casinos. Live chat seemed to work 90% of the time to.

DISLIKED

I dislike every aspect of the VIP system once you pass level 10. The" individual approach to VIP players" does not exist. I'm level 19, I've wagered over $1,000,000 in real money bets. I am nothing but another fool in slotum management eyes. I've become to fed up with the poor customer service and insulting treatment I receive from the "VIP manager" I've actually requested to close my account a total of 3 times in the last day and I'm just being ignored now. Better places to spend your money folks, way better service elsewhere too!
Thorn 8 reviews
Reviewed on September 5, 2020

LIKED

Nice website. So many different games are presented and I really enjoyed it. To be registered took me less than 2 minutes.
The loyalty program has a different status, levels and it looks interesting.

DISLIKED

I had a couple of questions and wanted to use a live chat but I was put on a queue as far as there was no available customer care agent. I was waiting quite long and in the end, I just closed a chat as there were no answers and no updates.
SLOTUM CASINO REPLIED ON SEPTEMBER 10, 2020
Hello!

We are sorry that you have been waiting for a chat response for a long time. We have already taken measures to prevent this from happening again. If you have any questions or comments, you can write us at vip@slotum.com
Thank you for your feedback, It helps us to improve our service.

Your Slotum Casino Team.
Wpnmsw 1 review
Reviewed on June 19, 2020

DISLIKED

I have been a great player, deposit a lot and most days it's always a few hundred.
I did a cashout for $4000 AUD on the 3rd of June. I provided all documents and it was approved. I am still waiting for the funds and keep getting told to wait longer.
I contacted my bank who said they do not accept transactions from these particular overseas accounts and to try different account.
Slotum has asked for bank statements which I provided and still get told to wait.

I have deposited thousands and enjoyed it, but I would not recommend this site and have asked for a full refund of my deposits.
SLOTUM CASINO REPLIED ON JUNE 20, 2020
Hello!

The payment was made by Slotum Casino, we have also contacted your payment system to find out the reason and are currently awaiting a response.
As an apology, we have added a small bonus for waiting.
We will try to find out all the information as soon as possible. As soon as the information gets into our hands, we will immediately notify You about it.

Your Slotum Casino Team.

Why are you reporting this review?

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