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Slotum Casino - Refusal to pay winning

RESOLVED

Complaint Info

Disputed casino

Slotum Casino

Amount

$ 1100

1 year ago

I have been trying to withdraw 1100$ from this casino for over two weeks. I have been fully verified. They keep giving me the runaround. First I had to withdraw back to my Visa card. So I submitted all the documents and canceled my withdrawal. I ask why, and they then say I see to do bank transfer. So I submitted all the paperwork and I’ve again, cancelled. I have spoken to chat agents multiple times, and each time I get the same answer. You need to withdraw via card, then when they cancel that, I have to withdraw via bank, and so

On and so forth. I have done everything they have asked and keep getting my withdrawal canceled.

AskGamblers
1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.