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Hello, Starting from 13th August 2021 our 2nd deposit bonus at Slotum is 50% up to 200 EUR/USD (not 100 as you say) and we have never offered Free Spins for the 2nd deposit, just a money bonus. As I can see you mention the first deposit bonus amount also wrong in your other post. As I understood you learned about the restricted games when started to play your first deposit bonus. So I believe you knew about that when you deposited for the 2nd time, do I understand right? I am not sure where you got the Free Spins winnings as we do not offer Free Spins with 2nd deposit bonus. To clarify all the questions including the restriction of games please send me your email registered at Slotum to email address: [email protected] Thank you
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After losing my first deposit bonus I decided to go back to try their second bonus offer. This bonus is a 50% bonus offer up to €100 and you also get 100 bonus spins. To claim this bonus, you need to deposit a minimum of $20 and wager the funds 50 times in 7 days. Be careful to not exceed the maximum bet of $5. The free spins are added in a set of 20 for five days and the winnings from them has a maximum cash out of $130.
My first deposit experience playing at Slotum casino was not pleasant as a lot of games which were not listed on restriction list were restricted. I contacted live chat and they told me Lil Devil, Power Reel slots and all these games which are not listed on the restricted list are allowed to play. So, I made a deposit of $20 via Astropay and started my session with $30. The moment I clicked on Lil devil, alas It was bonus restricted and every other game I mentioned was restricted as well. The chat fooled me. Tilted I started playing Nitropolis 2 and after a few good wins I moved to Rise of Merlin. Not able to get any big wins or bonuses I lost my entire balance in under 10 minutes. Eventually I could only manage to clear 85 of my 500 required wager while reaching a maximum point of $42 from my starting balance of $30
The free spins winnings were also not that big and the 100 free spins that I got across 5 days paid a total of $8.65. I did not manage to clear the wager on any of them.
I really dislike that the customer support is unaware how their bonus terms work. Misleading your player on chat is something that I really disapprove of. The casino should be completely transparent with their terms and conditions.