WinPalace Casino Complaints - Withdrawal & Other Problems

WinPalace Casino - Took WITHDRAWAL and they closed my account

WinPalace was the first online casino I signed up with. They are always nice with the :) smiley faces in the chats. Well I collected $500 winnings I ...

WinPalace Casino - They cheated on me

I was playing three card poker and was up and down I had invested a bit of money by this point and was having some fun I had a good idea of the risks ...

WinPalace Casino - Slow Pay

I could really use your help. I won $7,878.00 at Win Palace on Oct. 15th, 2013. I had to wait the full 10 days to get the approval to obtain my ...

WinPalace, another cashout problem

Hello all,In the begining of september i´ve made 2 deposits on Win Palace and now guess what, i cant cashout. Validated the documents, send passport ...

WinPalace Casino - Questionable Payout Process

I have not received specific details regarding the payout of my winnings. I did not play with a bonus; therefore, my winnings were not subject to any ...

WinPalace casino- Account Closed and Winnings Voided with no Explanation!

On Jully 7, 2013, I won a significant amount of money playing on my I Phone. I spoke to Amy Richards at 11:15 p.m. on Live Chat about what I need to ...

WinPalace Casino - slow

I paid and played for a couple of months with Winpalace overcoming some ridiculous play through requirements. At the end of it I won $2200 and it was ...

Won 3000 at WinPalace Casino, and have not received all winnings

Hello I recently won 3000 dollars on May 8,2013, while playing at Win Palace Casino. When I won the money I was very excited an called the casino to ...

1 month later, I still have not received a wire from WinPalace Casino

I requested a withdrawal from Win Palace which was finally approved on April 22, 2013. I was told I would receive a wire within 5 business days. I ...

WinPalace Casino wont pay me after 2 months

It has been two months since I made a withdrawal request with Win Palace an I have yet to be paid. They owe me $500 and keep saying my wire transfer ...

WinPalace Casino - Non payment of winnings

I don't know what happened with WinPalace they used to be a great site. First they automatically send you winnings in installments which in the past ...

There's no Payment of winnings from WinPalace Casino

I requested a withdrawal in early March. It took until April 2nd to approve my withdrawal and they only approved it for $500 even though I cashed out ...

WinPalace Casino - Documents not processed

I have emailed my application and documentation for approval for withdrawal to the faxback email on 2/18/2013. I received a email from Beth in the ...

WinPalace Casino - account closed without my knowledge

I am being denied access to my account, being told wrong language or inaccurate information being submitted. I called the 1-888 number and was told my ...

WinPalace Casino - I want my money returned...

I was told I had multiple accts all were deleted but my one active and was told to login. I did and made a deposit and some rude person named Lenny ...

WinPalace casino - too long to process papers for withdrawal

I have submitted my paperwork to the faxback on 2/18/13 and 2/19/13. I also submitted to Lori in the finance dept on 2/21/13 and 2/24/13. Submitted to ...

WinPalace Casino - Taking too long to approve account for withdrawal

I have emailed my application and documentation for approval for withdrawal to the faxback email on 2/18/2013. I received a email from Beth in the ...

WinPalace Casino - Never Received Money

Been 10+ days and reps have told me to wait and wait and was approved on march 27, 2013. Only 500 dollars was approved. Still have yet to receive that ...

Non payment of winnings from WinPalace Casino

On March 12,2013 I submitted a request for a withdrawal of winnings of $1700.00. Then on March 27,2013 which is past the 10 days (that is criminal ...

WinPalace Casino owes me 710.00

winpalace claims i played unauthorized games on bonus. Withdraw amount was 760.00.this is there email. In essence, as you have played games that are ...

WinPalace Casino - is this really happening?

One night i wanted to make a deposit just a small one maybe $25.00 . i gave my info as usual and it came back denied. Said lost check. Your account ...

WinPalace Casino - waiting for wire transfer bounce back

Your wire transfer withdrawal as been approved Show Details FromAdrianna Van De Kamp Tocaprice skjerseth Dear cat441966, Let me be the first to ...

WinPalace is cheating me out of my winnings!

I played with my initial $100 deposit for a few weeks at winpalace.com on their video poker machine. When I hit for $1800 I went to withdraw, but it ...

WinPalace Casino - Bounced Check

I won at WinPalace and after finally receiving a check - it bounced! and I received $46 in fees on top of the $224 of the check. I have contacted ...