I could really use your help. I won $7,878.00 at Win Palace on Oct. 15th, 2013. I had to wait the full 10 days to get the approval to obtain my winnings. On Oct. 29th I received an email that $500 is being sent to my bank. I don't know how soon I will receive this $500. So, on the 29th I went back into the casino and found out I have to wait 10 full days before I can even submit another withdrawal. Then once I submit the withdrawal there is another 10 day waiting period to get approval to send me a $500 withdrawal. I requested 3 times to Adrianna that I receive larger payouts due to the amount needed withdrawn overall. However, after 3 emails, not one response to my inquiry. At this rate I will receive $500 per month for 16 months. It will take a year and half to get my winnings. This is ridiculous. I will never waste my money again at Win Palace. They know how to chase players away. I have made a screen shot of my balance $7378 in the casino. I realize their waiting periods are used to hopefully make players "play" their winnings away so they don't have to pay out. Can you help to get Win Palace to pay out at least $3,000 per month so I don't have to wait 20 days just to get $500.00? -- thus over a year and a half. Your help is appreciated. One lump sum payment would be best.
I don't see where I can insert the documentation or screen print in this comment section.