Vegas Crest Casino

Absolutely nothing. They have a couple different providers, yes. But next to endorphina nothing that is played massively these days. I used their free welcome bonus after which I made a deposit. Cashed out 600 euro ( I thought ) but they thought they could just pay me the max cashout for a free bonus and be done with it. So they paid out 100 euro and gave me my deposit back and just said: This is yours. This withdrawal is paid out the 12th of april. And still has not reached my bank. Ow yeah. And don't even get me started about the 30 euro FEE you pay when a withdrawal to your bank is made.

72 - 144 hours pending time depending on weekends.
Most scripted casino helpdesk ever.
Apparently when using a free bonus but with a deposit straight after that they will only pay you your max cashout of a 100 as free bonus winnings.
30 euro FEE to bank payout!!?
I can go on and on.
Do the smart thing and don't play here. There is many casinos out there that pay your money within a matter of an hour.

Vegas Crest Casino

April 25, 2019

Dear Yvonnecasino85,

Thank you for your feedback. We would like to address your concerns with the following information. Our Bonus Terms and Conditions, which every customer is required to read and check our Legal Policy upon registration state that, “Registration Free Spin Promotions and any other Register Free Bonuses are intended as a trial period to new customers and are subject to a minimum wagering requirement of 99 times (99x) their value. Once the wagering requirement is met, any winnings derived from the registration offer may be withdrawn up to a limit of $100.”

As per our pay-out fees, we do not process financial transactions ourselves and therefore we depend on third-party financial processors for you to fund your account and receive any winnings. These pay-out fees are imposed on us by our third-party financial processors and therefore the amount we charge is beyond our control.

We offer customer support 24 hours a day, 7 days a week and our support team resolve 90% of customers’ queries on the spot. The other 10% are escalated to our manager who gets back to our customers with a resolution within 48 hours. Our Support team can be reached either via live chat (onsite) or via email [email protected].

In addition to the above, regarding your pay-out which was sent on April 12th, we recommend to contact our accounting department directly on accou[email protected] for a speedy resolution on the matter.

We hope you find this information helpful,
Kind Regards
VG Team

Good game selection, they do have fast payout time frames in comparison to other online casinos

They make you wait hours for a bitcoin deposit before the funds are credited. My wallet shows that the funds were sent and received, however, they wait hours before the funds are actually credited. The customer service department is no help whatsoever so you end up waiting for hours until the funds are credited. They are even rude about it as if you don't understand the way blockchain works. Its been an ongoing issue. They are not upfront with the playthrough requirements which are extremely high for online casinos

Wow! Boy.... Where do I start?! First of all, the game selection. Talk about variety and diversity! I've noticed most casinos have the exact same games or even home made games which really bothers me...... NOT Vegas Crest. They have a massive selection of games from a multitude of providers that fits every players slot preferences, from three reels, 5 reel and 3D all the way to blackjack etc. I love trying out different games infact my exploration led me to a $1995.17 jackpot on Ainchent Dragons on a $0.50 bet LOL (paid out in 3 days via Bitcoin) and a small $100 cash out from a $25 deposit prior. Which bring me to my next topic, withdrawal process. The withdraw process is as smooth as BUTTER, request payment of choice such as Bitcoin, check or direct deposit and depending on method wait between 3-10 business days to receive money (Bitcoin is the fastest). Vegas Crest had rightfully won me over and has forever earned my casino dollars because they are transparent and thier is no funny business which is evident in my withdrawals. Just fixed my car on Vegas Crests dollar with a $30 deposit that led to a $1995 cash out! Love this casino.

PS. Angel and Joel in customer service live chat are so dilegent and friendly when you have questions.

Thank You!
texassloter

Vegas Crest Casino

January 2, 2019

Thank you for your feedback. We are happy to know you that you're enjoying our game selection and are happy with our services. We'll continue to add many new exciting games this year and hope you have a great time at Vegas Crest.

I have been playing VegasCrest a lot in the last 6 months. The games are plentiful and fun to play. You are able to save games you frequent the most in your "Favorite" folder for easier retrieval.

They have sent me checks (sometime 2 in a week) and I have never worried about them not paying. Been a good experience!

.

The only downfall would be while awaiting approval for withdrawal, you cannot add funds or cash in comp points which actually be a good thing. Of course you can always cancel your withdrawal request and play your winnings!

Vegas Crest Casino

December 10, 2018

Thank you for your feedback. We are always here to make your gaming experience wonderful! Regarding not allowing a deposit during a pending withdrawal request, its only done for verification requirements and for the protection of the player and the casino

I have been playing online casinos for many years and have only won enough to request withdrawals from 4 or 5 but Vegas Crest
is now officially my favorite after receiving a fedex package today with my check in it.I can't believe how fast I got it.Less than 10 days and before I even had to inquire about it. Every other casino took like 10 emails and some took way over 30 days.
So if you're looking for great withdrawal time this is the casino for you. Thank you Vegas Crest

Vegas Crest Casino

October 2, 2018

Hi kcm80247,
Thank you for your kind words. We are happy to know you are satisfied with our service and strive to exceed your expectations, always.

This is my favorite casino to play at online. They let you use visa for deposits. There are so many slot games to pick from and they get updated often. I get to play for hours with even $50 deposits. There is email support and live support. I could have cashed out fairly decent amounts a lot of time but have only recently cashed out $1,300 into my bitcoin off of 2 $35 deposits and hours of fun sitting in the comfort of my house on my cell phone. I was worried that maybe they would never cash me out, but they did a few days after it's requested.

Also you get comp points, which are simple to credit to your account any time. They sometimes give me free spins or credits with all the slot contest. There is no need for promo codes you automatically can choose to deposit with a bonus. You can access your play through amounts at any point when you are playing which is nice.

Overall my favorite casino to play on my cell from the US.

It does cost to get a payout but unlike Casino Extrem they are not going to deduct your bonus amount from your withdraw. It does take a few days to receive your cash out and you can't use your comp points to play with a pending cash out, so if you want to play with your comp points cash them to your account before requesting a withdraw.

I love the vast selection of games, they are definitely my go-to when I feel like playing online. If you're in the US and your options are limited, this casino is ideal because of it’s multi-platform software. I’ve never had trouble depositing here when I’ve had so much trouble at other places using my card... I have no complaints with that. I think it’s a unique casino and very trustworthy.

I haven’t had much luck yet but that’s not the casino’s fault.. I’m still crossing my fingers for my first payout from here.. .but I’ve heard their payout system is reliable so when the time comes, I feel like I won’t have any problems here.

Vegas Crest Casino

January 18, 2018

Hi KDLUKER10,

Thanks for your positive feedback.

With over 750 of the latest slots and casino games to enjoy from top game providers including Saucify, BetSoft, Rival, Habanero and many more.

Various depositing methods are available for our players to select the one they prefer the most!

This casino is great. Large amount of slots to choose from. I requested my withdrawal on the 9th, it was approved on the 11th, and I just received it via wire transfer to my bank today, the 16th, and that is after the holiday yesterday. Great withdrawal time if you ask me!

Awesome casino and fantastic customer service! I have been playing here for over 4 years now and I Love the selection of games! All concerns are addressed immediately through the Vip Manager.

Payouts timeframe a bit long and the live support is not very responsive. No major complaints aside from that.

Hopefully I'm not writing this too soon after my first impressions. I wanted to post again last night but decided to wait. I have to admit ignorance in that I went back and found a lot of great games from Endorphina and a few others. If all they offered was the four or so makers I mentioned before I'd stick with my original thoughts - but -it was a whole new experience with those other cool games. Add the great chat host to that and I will be playing there after all. If BTC payments are fast I'll be playing there often.

I never found a way to sort games by the provider, but it doesn't take long for the splash screen on many to read the clues.