Delayed Payment 1500

I have emailed Vegas Crest accounting every 3 days, still no payment for 2 approved payouts: 610/ 900 over a month now, and nothing .

I use Dodgecoin, and on the website, it says within 3 business days.

It has now been over a month.

It always sorting out processors or something.

Please help.

Thank you.

I requested two payments from Vegas Crest, both in Jan. of this year.

It has officially been 4 months and I still have not received it.

They keep telling me it is at the processsor but they are being "audited" and it's out of their hands.

I actually received one email that stated they are not obligated to pay!

I have received payments from them many times and they were great before they merged last year with another casino.

I don't know what else to do to get my winnings from them.

KYC verified and I used no bonus and after my $65 wire transfer fee I was approved for my $250 withdrawal on 03/28/24 it’s now been 31 days and although Vegas crest has kept in good communication they just keep saying that there processor for payment is having banking problems. So not sure what to do next and how long this process will take I have no clue. Any help is greatly appreciated.

AG,

It's been a long time since I contacted you. I have had no issues with this casino until the last several months. As you can see from my photos of withdrawals they have been approved. We are way behind the documented time of withdrawal. One of these withdrawals was approved way back on 1-7-2024. The other was Approved on 2-11-2024 .

VIP STATUS has not helped in the least. No emails, no communications, no replies

If this was only a couple hundred dollars I would just move on. Unfortunately, it is a lot more and I would appreciate you stepping in to help me to recover it.

Like I stated, vegas crest used to be one of the fastest to pay out but now, they are below average.

Attached are my two "approved" wins which have been photographed right off the casino website.

Thanks

< first name removed >

Hi, I have an issue regarding withdrawal with this casino. I requested to withdraw my balance on 14.12.2023. and it was approved on 21.12.2023.They say kindly wait 7 to 10 business days and your withdrawal will be processed within those timeframes.

Till this day I still have not received those funds, I tried to contact accounting team multiple times and they keep delaying it and saying they are sorry etc.. and that I would receive the funds by the end of this week. I tried today contacting support email and escalating the issue to someone higher in charge but they told me there is nothing they can do about it since only accounting team menagers the finance part so I'm not even sure who to contact anymore about it.

I have never waited this long at any casino to receive the withdrawal so I'm worried at this point if I will even get it. I tried to be nice and wait a long period time to receive my funds but they keep delaying it and I don't think its acceptable anymore. I would really appreciate if you could help me out with this issue. Thank you for your time reading this.