True Flip Casino
- Top tier software providers
- The casino has a live chat facility
- Mobile friendly design
- User-friendly lobby
- Several country restrictions
True Flip Casino is an online casino home to over 1000+ games from multiple software providers that include NetEnt, Play’n GO, Big Time Gaming, Pragmatic Play and many others. Packed with high quality games, players can load the casino instantly through a web browser or use a mobile device and head over to their mobile casino, available in English, German, Spanish, Portuguese, Finnish, Norwegian, French, Polish, and Japanese. True Flip Casino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include France, Hungary, Korea, Democratic People's Republic of United Arab Emirates, Afghanistan, Australia, Burma, Belarus, Dutch West Indies, Cyprus, Cuba, Greece, Ethiopia, and Italy, among others. For the full list, please refer to ‘More casino details’.
Virtual Games
Players can open the casino where they will be greeted with loads of video slots with themes to suit all kinds of players. When it comes to variety, players will be spoiled for choice with many of the top gaming providers here like the ones we mentioned such as NetEnt, Microgaming and Play’n GO. There’s so many providers here players will also be able to choose from several filters to make it easier to browse or use the casinos search engine to find games instantly. Titles here include the Starburst Slot, Immortal Romance Slot, Bonanza Slot, Book of Dead Slot and Gonzo’s Quest Slot.
There is lots of table games here as well, players will be able to pick from several variations which includes the popular versions of blackjack and roulette. There’s even dice games and card games for anyone looking to try something different.
Live Casino
For players who prefer a real casino experience, True Flip has made sure to cater to their needs. In the live casino section, players can choose from several live casino games that are hosted by live croupiers for added entertainment. Bet limits vary in this part of the casino also vary, so players with different bankrolls can enjoy.
Mobile Gaming
The casino also has a mobile version of their site which is just as impressive as the web version with hundreds of games just a swipe away. The mobile casino can be played on most mobile devices like smartphones and tablets and no app is required. All members need to do to play is open a compatible mobile browser.
Support
Anyone who needs help and assistance can contact the casino's customer support team. For any casino support, players can use the casino's 24/7 live chat service or write an email.
Security and Fairness
The casino takes security seriously, which is why they use a high level of encryption to ensure the utmost safety of players personal and financial details. Any sensitive data will always be encrypted before it is transmitted over the internet.
Players also don’t need to worry about fairness. Since the casino uses a random number generator this will ensure all games produces random results for complete peace of mind.
Recommended by experts
Player Reviews
Simplicity and elegance, I really like the site, it is very convenient and not annoying like other platforms with bright acid colors, I also like that it is easy to use cryptocurrency here.
We had a long and incomprehensible conversation with customer support, the answers were general and in no way related to what I was asking, but in the end, we understood each other.
Dear LYKANTHROP,
Thanks for your feedback.
We appreciate each of our customers and want to say sorry for the situation you faced with.
Please come to the chat if you still have any questions or issues and we are ready to help you 24/7.
Liked the vast of games they have from all most games they have. Besides this the layout and the two-factor option as well. Their deposit options as well.
The customer support they have. They will not be able to provide you an instant support. They are their to keep u in waiting. So my suggestion is to avoid this horrible casino
Dear XIANGAPP,
thank you for your feedback.
We are very sorry that you are faced with such a situation.
Some situations can take some time to solve for you to use it well and without any problems.
We are asking you one more time to come to the chat so that we can show how great we treat our customers and how we appreciate them.
We are working 24/7 to help you.
What I like to this casino is that it has good games and a variety of them like slots and live casinos. Also the customer support is replying fast and they are willing to help you.
What I do not like to this casino is that it does not have so much and interesting bonuses, also I would like more offers while keep playing inside. Last it can take less time for verification and especially in withdrawal requests.
Hello LANLUN1234,
Thank you for choosing our casino.
Regarding the games and bonuses, we constantly work on improving the games and bonuses selection to make the gaming experience more exciting. We do mailings from time to time and provide some special offers with nice bonuses.
Regarding the withdrawals, there is a set of certain things we need to check before making a withdrawal approved. Just to be sure, there is no money laundering and fraud activity. It sometimes can take longer than expected. We will work on improving the speed. Thank you for pointing that to us.
Your feedback is much appreciated.
Playing for a few months already there.
I like this casino, great variety of games. The account is really accommodative, one of the best on the casino market.
The only thing I dislike is support, they reply to long and sometimes do not understand the request.
But in any way it is much better than others!
Dear GABI777,
thank you for such feedback.
We’re sorry that you faced such a situation. We are working on the improvement of our support services and are sure it will not happen again.
Always glad to see you 24/7 and wish you the best of luck! :)
Really fast withdrawal, took 36 minutes from requesting, to the money was on its way. Big thumbs up.
KYC is fast too.
I'm still new at TrueFlip, so maybe there's stuff I haven't seen yet.
Only No Limit Studios slots & (ELK) studios thats worth playing, if your from Denmark.
Would be nice with better slots providers available, can't play BigTime Gaming, Hacksaw slots.
No live support provided as of what I can see.
Hello JIMMSH,
Thank you for choosing our casino.
We are glad that you had a smooth KYC and withdrawal process.
Regarding the games, we constantly work on improving the games selection and optimization to make the gaming experience much more exciting. We also work on adding new providers. Thank you for letting us know, we will pass your message to our team.
Regarding the live chat, it is available on our website, either in the right bottom corner of the expandable panel on the left side of the page.
Your feedback is much appreciated. :)
Although I didn't like the color of the site, the site itself is very informative and easy to understand, I`ve found everything I needed very fast. It was very easy to find all my favorite games and try them out, I was glad to visit the site and live a review here.
I was unpleasantly surprised. since the color scheme of the site is very annoying, it’s too easy, The website looks like from the beginning of the 21st century, the games hang and give out errors. Support does not respond for a long time. There are no interesting bonuses and promotions.
Dear, SANDRAWI93
We want to thank you for the feedback because each one is important.
Beauty is in the eye of the beholder but we accepted your feedback and we will keep it mind for future updates.
We’re sorry that you met such experience with the games, we kindly ask you to come to the chat and we will help you with it 24/7.
I only can say that this casino is one of the best! The fully verification was in 24h so I will highly recommend it! They have always new slot and I enjoy playing here! Support is also very fast and they solve all your problems in max 5 minutes! Keep on the good work.
Dear FRANCIU,
We’re very glad that you’ve got such an experience with us!
What happiness for us to see our customers satisfied. As each feedback helps us to become better, we’re sure your journey will be even greater :)
Nice looking website.
Easy KYC process before you do deposit.
Variety of games including slots and live games
Crypto and Interac methods are available for deposit and withdrawal.
Live chat are fantastic 24*7 available
So far had a little hard time to trust them because no reason they asked me to split my withdrawal in three parts where actually their website says higher limit than what I requested but at the end two were processed on timely now waiting for one to being processed.
True flip Casino is a very good casino. I love best stick customer service. And it's a very good game. The rest of the luck in its own.
The casino is great but it has some drawbacks. Not yet in New Games. Megaways very less. They should also bring new Megaway games and old Megaway games in it.
The withdrawal process should be instant.
Hi SSMEENA1991,
We’re improving our game selection every day. Stay tuned, and you won’t miss any new games.
Also would like to mention that sometimes the withdrawals should be checked by our security team, so the process may take from 2 minutes to 48 hrs.
Thanks for taking the time to review TrueFlip Casino. We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon. :)
One of the cleanest casino’s there is. Withdrawal can do a better job but overall, the games are cool and the star raffle is also nice. Bonuses can be better. But again overall, the casino is really good and customer support is also very good. Thanks
Dear ZIVAMONT,
Thank you very much for your feedback.
It’s appreciated!
We’re glad to hear that you’ve got such an experience with us.
We always try to develop and get better so stay tuned ;)
Accept deposits and withdrawals via visa, two factor authentication for withdrawal and logins, good selection of games, easy KYC authentication, quick withdrawal for visa, accept crypto.
Worst customer service ever. They will just reply with a proforma “ I wish I could help you, but my hands are tied here.” like you were talking to a robot. They also cancelled my bonus without elaborating and just said that it was cancelled due to security reasons.
Obviously, there are many better casinos than them.
Hi Giovs,
Thank you for taking the time to give us your feedback. We are so sorry you had a negative experience with our customer service. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our support team at your earliest convenience, and ask to pass it to the manager
I really enjoyed this casino. They pay well compared to other casinos. Convenient and understandable site, responsive support, always help, prompt.
I am satisfied.
Hello NATAN3,
Thank you for choosing Trueflip.io.
We are glad that you enjoy playing and we will work on making our services even better.
Your feedback is much appreciated.
24/7 chat.
Have good game providers like Netent, Thunderkick Pragmatic play.
Good info on Games sessions.
Deposit with Trustly.
Easy navigated website.
Many languages.
I did log in with my bank account, verified my phone and email.
Deposited there and played some minutes but after few minutes I got this message:
Please, complete KYC before continuing playing.
I was getting repeated verification failure all time and could not play.
Have not experienced this problem before.
Dear W4RCATZ,
KYC procedure is something we have to do because we need to comply with our license requirements. You can find all the information here - https://trueflip.io/kyc-policy
Please note, that KYC is done by the third company and they have strict rules. We do not check documents on the support side, just because we do not have access to this kind of information.
We are always welcome to have you back and assist you with this procedure in our live chat, we will see comments after the KYC check and will try to come up with a solution to pass it.
Best regards,
True Flip Team
I really like this casino. Withdrawals are pretty fast, but not instant like some other crypto casinos. I like how they convert crypto to euro seamlessly.
I do not like that I never get any bonuses. I have had alot of deposits but I don't get any bonus offers. Other than the welcome package, which was great.
Hello KHORVALL,
Thank you for your feedback.
We constantly work on improving our services and we would like to do the best we can to meet your expectations.
Regarding the bonuses. We do mass mailings from time to time and we send some nice offers so our players could enjoy playing. Make sure you are subscribed to our mailing list so you could get one. You can always check with the representatives of our Live chat support if there is a bonus available for you.
Best regards,
True Flip Team
I like this casino a lot. As an active and very regular user of online casinos I find that they pay out way more than real life casinos. After losing a big amount of money on other casinos this casino has seemed to keep me entertained while at the same time giving me good wins. Their weekly promotions and originally welcome bonuses are nothing to be forgotten about to.
I didn't like longer payout requests processing, it might take more than 24 hours in some cases. Live support was not very helpful as well. Would be 10/10 if these things were much better.
Hello DIOR007,
Thank you for providing this information.
Usually, withdrawals are instant if players’ withdrawals were checked before, however, we may need additional time to check a transaction.
When checking withdrawals - we have certain procedures to be sure that there are no illegal operations on money laundering, to make sure that local regulations are not violated, and to evaluate risky customers.
By doing that, we check, that no one used someone`s identity or someone`s personal details and played here. We operate according to our license. However, we keep improving the process to make it faster and more secure. Additionally, withdrawals, which are made using banking payment methods can take a little longer, than expected because of the weekends, holidays etc.
Regarding customer support, we are working on improving the quality of responses and the quality of the information provided. Feel free to share your feedback on support by shooting an email at [email protected].
We appreciate your feedback.
Not a bad casino
My first withdrawal was processed within 6 hours and hit my account with no problems.
Great selection of games, speedy payouts, all responsible gaming features.
Hello OMERGERMN,
Thank you for choosing Trueflip.io.
We are glad you enjoyed playing and winning. We will continue working on making our services even better.
Your feedback is much appreciated.
Best Regards,
True Flip Team
Nice selection of payment methods and supported currencies. Nice games although it could be better. I’m personally not a fan of the promotions but it serves nicely. Tournaments are great.
Like I said, the promotions could’ve been better. I hate the fact that the first deposit bonus is affiliated with the Book of Dead game. That’s a dead game already. Let it rest and have another more deserving game on the featured list. Book of Dead is featured in every casino I visit but it’s not even a good game in the slightest.
Hello HUANGLIZHOU85,
Thank you for your nice feedback. We do appreciate it.
We are doing our best so our players could enjoy gaming with TruefFlip.io.
We have a large variety of games from different providers and the first deposit Welcome Bonus is not connected to one specific game. Only the Welcome Freespins Bonus is, and in our case - it is the Book of Dead. The Welcome Freespins Bonus is the second in line with our Welcome pack and it is not possible to change a game there for now. Hopefully, we will have different bonuses soon for you to try. We encourage you to try different games as well.
Find more details about our bonuses here:
https://trueflip.io/bonus-policy
Best Regards,
True Flip Team
Just started at True Flip so it is always uncertain a new casino.
But I have to admit that I am pleasantly surprised, the live chat is immediately ready for you and the communication is going well.
The site is very nice and fun made as far as I can see they have all the games.
Hello DRYJA007,
Thank you for choosing Trueflip.io.
We are glad that you enjoy playing and we will work on making our services even better.
Your feedback is much appreciated.
I've been a member at TrueFlip for over a year now & thought it seemed like a pretty decent Casino with great potential, however I never really played much due to my native currency of $AUD not being available & having to play in EUR. As a result my small deposits wouldn't get me far. When I saw that they were this year's AG winner I thought I'd give them another crack & much to my delight they now have $AUD currency available. It's a very sleek, modern Casino with a great selection of Crypto/fiat deposit/withdrawal methods. It has all the games you could want & chat staff have been very polite & prompt. Shall enjoy playing here more in the future.
Though the upgrade of being able to deposit & play in $AUD a negative is any Crypto used for a deposit results in having to play the games in EUR. I haven't had any bonus offers in about a year, however this may change with more gameplay. 1st & only withdrawal in crypto took 24 hours. Still I give it 9/10 stars. A couple minor fixes/upgrades will make it a 10/10 casino no worries.
Hi Tomo!
Thanks for the feedback, it’s highly appreciated!
We are always trying to find a way to improve ourselves for you. We have a regular promo mailing for our users, so stay tuned for some nice FS and Bonuses;)
Also, if you like some bonuses on top, our support team is always happy to find a nice one on top of your deposit.
Our payment team is working hard to process your withdrawal as soon as it’s possible, but it may take some additional time.
Best Regards,
True Flip Team
Just started at True Flip so it is always uncertain a new casino.
But I have to admit that I am pleasantly surprised, the live chat is immediately ready for you and the communication is going well.
The site is very nice and fun made as far as I can see they have all the games.
Witdrawal received and no complications.
The only thing I can think of is that when you request a payout it says that it will be checked within 24 hours.
You're gonna expect a response around the 24 hour mark.
Dear Bert323,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Our team is working hard 24/7 to process your payout as soon as it's possible.
Come back and see us soon. Cheers!
I love this place, fast deposits, fast withdraws, excellent bonus system. Fair gaming at its best. I highly recommend this online casino. It's one of my favorites
Notifications about bonus added to account. That's honestly the only complaint I have about true flip. Now I don't have anything else to write.
Dear WONDERBALL42,
Thank you for your review, we are really glad you like being with us!
According to our system, you should receive all emails about any bonuses which sends to you. Please, check the Spam in your email or contact our live chat, so we can help you online.
If you want to unsubscribe from bonus notifications, you may change mailing settings in your account accordingly.
Kind Regards,
TrueFlip Team
For a crypto friendly casino they have a very nice selection of slots from reputable providers. Quick and friendly help on chat. Clean website. Nothing more to say so far.
The withdrawal process is not good enough. I do not understand how it can take days to process a withdrawal at Trueflip when most crypto casinos do it in minutes.
Hello KHORVALL,
Thank you for your feedback.
Usually, withdrawals are instant, however, sometimes we need additional time to check a transaction.
When checking withdrawals - we have certain procedures to be sure that there are no illegal operations on money laundering, to make sure that local regulations are not violated, and to evaluate risky customers. Sometimes, players could use certain restricted strategies, which require additional checking. And we are sorry, that you waited longer than expected.
We keep improving the process to make it faster and more secure.
Pretty much everything. Anonymity, for starters while I am well above legal age it’s nice being able to play and withdraw without have to link a bank account and release other personal info. ( granted as long as you stick with crypto as deposits and withdraws are concerned). Which by the way crypto withdraws, are more or less instant , I’ve withdrawn many times and well over 4 digit mark as for dollar value and never did it take longer then a couple few hours. Game selection is top knot other amenities and games of their own as well a plus.. All in all one of my favorites top tier for surely!!!👍👍👍
Nothing really only thing is when you are in the slot game menus and scrolling up or down it tends to glitch and not track touch screen input it gets jumpy sometimes on iPad or iPhone. But that’s nothing they are still a ten!!!
Hello MRMAVRYCK,
Thank you for your nice feedback. We do appreciate it.
We are doing our best so our players could enjoy gaming with TruefFlip.io. Usually, withdrawals are instant and we are glad, that you noticed how fast withdrawals really are) Implementing more games - is one of our top priorities as well.
As for the scrolling issue - thank you for reporting it. We will address it to our developers and we will work on improving our website.
Great selection of games great selection of withdrawing and deposit methods. Many ways to contact support and overall great casino overall nice games and casino to play at
Live support not very helpful. At times delay tactics in withdrawals. The first, withdraw money being delayed for no reason
Dear Player,
Thank you for your feedback!
We are always ready to help you, but sometimes it may take longer than expects. We’re working 24/7 so you may contact us any time you need our help.
Regarding withdrawals, we have informed you that your request was paid from our side. Please, wait for a response from the provider, so then we can check everything together with you again.
Thanks in advance for your cooperation.
Kind Regards,
TrueFlip Team
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True Flip Casino Bonuses
True Flip Casino: 60 Bonus Spins
True Flip Casino: 50% up to €400 / 0,5 BTC, 2nd Deposit Bonus
Nothing. It’s an awful scam site, that won’t pay me what I’m owed,
Do not play at this site because they will scam you too I promise that. Absolutely the worst site I’ve played on ever they're thieves and liars!
The fact that I’ve been waiting 3 weeks and they refuse to pay me my money they clearly owe me and keep stringing me along and stalling and not doing what a legit site should do in this scenario. This is a horrid scam rip off site stay far far away you’ve been warned!