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True Flip Casino is closed, please try these instead:

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True Flip Casino

Player Rating 81 reviews
8.3/10
81 reviews
Complaint Response 18 complaints
2 days avg. 18 complaints
What we like
  • Top tier software providers
  • The casino has a live chat facility
  • Mobile friendly design
  • User-friendly lobby
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


True Flip Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://trueflip.io/
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Spanish, Portuguese, Norwegian, Finnish, French, Japanese
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino

True Flip Casino is an online casino home to over 1000+ games from multiple software providers that include NetEnt, Play’n GO, Big Time Gaming, Pragmatic Play and many others. Packed with high quality games, players can load the casino instantly through a web browser or use a mobile device and head over to their mobile casino, available in English, German, Spanish, Portuguese, Finnish, Norwegian, French, Polish, and Japanese. True Flip Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include France, Hungary, Korea, Democratic People's Republic of United Arab Emirates, Afghanistan, Australia, Burma, Belarus, Dutch West Indies, Cyprus, Cuba, Greece, Ethiopia, and Italy, among others. For the full list, please refer to ‘More casino details’.

Mobile Gaming

The casino also has a mobile version of their site which is just as impressive as the web version with hundreds of games just a swipe away. The mobile casino can be played on most mobile devices like smartphones and tablets and no app is required. All members need to do to play is open a compatible mobile browser

Security and Fairness

The casino takes security seriously, which is why they use a high level of encryption to ensure the utmost safety of players personal and financial details. Any sensitive data will always be encrypted before it is transmitted over the internet.

Players also don’t need to worry about fairness. Since the casino uses a random number generator this will ensure all games produces random results for complete peace of mind. 

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for True Flip Casino. Learn more about complaints.

Show all complaints
True Flip Casino - Still waiting for my withdrawal of €2011.32

Hello, I played at trueflip.io casino and I made a withdraw €2011.32 at 19/01/2023.

The first problem I had was the confirmation email for withdrawal. I didn't received it. So I contacted the support. They transferred me to my "VIP" manager. So I started to communicate with him by WhatsApp.

He told me the withdrawal by bank transfer is not possible now. So I decided to make a deposit via Skrill and withdraw the money by this way. But then they in the end made an external withdrawal by bank transfer. I'm okay with that.

However then I received an email to proof my identity. I received this email from address [email protected]. It was weird but JustBit casino is in the same group of casinos so I thought it's ok. So I sent them the photos of my ID.

The next day I received the same email from [email protected]. I sent the same to that email address. Till now I didn't received any answer from [email protected]. But I got the answer from [email protected]. They asked me for the another "document", the selfie photo with the company name and the date. So I sent it.

And then they told me I sent it to the wrong email address, wrong casino. Today I sent the third email yet to [email protected] with my documents. I also tried to communicated with my manager and he always told me the withdrawal is already made by the side of casino and about the verification I must communicate only by email.

I don't know what can I do more.

staus Resolved
€2011.32
True Flip Casino - Wont help me with withdrawal of my winnings via bank transfer

Used this site 3 times now. First deposit was via crypto currency XPR Ripple. Won $200 worth and tried to cash out and they wouldn't let me withdrawal back to my wallet as exodus wallets don't have destination tags so I complain and they said sorry unless you have a destination address you cannot withdrawal funds to your address. So I looked into it and you cannot get a destination tag via any of the wallets I use so I lost that money.

But today I used fiat and deposited via visa and won $4999 Euros. I was stocked went through the verification process got all verified went to withdrawal it had two options my visa or bank transfer. New Zealand banks do not accept credit deposited back to visa cards and will just bounce back. So clicked on fixipay bank transfer and it exited me out tried multiple time and wouldn't let me select it. Contacted support they first told me I need to add another deposit method on my account but that was not the problem and further more they have no option to deposit via bank transfer.

So I was not going to give them more money. Then the told me to refresh my browser or try another one, that didn't work and then I tried my laptop recording what was happening now waiting on a reply via email from another division of there team. The fact they told me to make another deposit when that wasn't the problem scares me that I've just been scamed. They have not given me a time when they will get back to me and I've read many bad reviews from this site and withdrawal problems. I don't know what to do now and very gutted! Wish I new there bank transfer link was not working before I played.

staus Resolved
€4999

Complaint Statistics

Resolved 14
Avg. Amount $ 2,019
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
8.3/10 81 reviews

Top reviews from our players

Really genuine high quality service and high quality games at golden star. I am impressed with the speed of payments and the promotions are high paying as well. One of the best online casinos and certainly my favorite True Flip casino.

Hello SEDA31BORT, Thank you for choosing TrueFlip.io, We do appreciate you playing in our casino. We are glad that you enjoyed playing. We are growing up all the time and we are working on making the gaming experience more pleasant. We do appreciate your feedback. Our customer support team is available 24/7 should you have any questions.

user avatar

I like trueflip casino because the minimum deposit is only $20 AUD and the payout time is guaranteed to be fairly quick. Also, the slots games are updated regularly and are fast to load

Hello KAMIKAZE1979, Thank you for choosing TrueFlip.io, We do appreciate you playing in our casino. We are trying to make the gaming experience for our players even better. We do appreciate your feedback. Our customer support team is available 24/7 should you have any questions.

user avatar

It has a good collection of games and also accept cryptocurrency. It is 100% legitimate website not a fraud one. I would love to recommend it.
It's withdrawal is really fast one.

Dear Player, Thank you for your feedback! We really apriciate your staying with us! In case you have any question, you can always contact us 24/7 via chat! Have a good day!

user avatar

True Flip is a great Casino that I really enjoy it is one of the best for Bonuses, fast & easy deposits & withdrawals. Customer service is at a very high standard.
Top quality and professional casino you can’t go wrong playing here.

Fees on bank transfers exceptionally high but it is still worth playing at this high quality casino.
I don’t have anything negative to say other than the fees.

Hello Christine, Thank you for playing with us we are really glad to make your game comfortable at our casino! As for the commission, that is right, we do have a commission on the bank transfers, the amount of it set by a payment system. We also can check other available methods for you together, please, just write to our support team: [email protected] Thank you for your feedback! Regards, TrueFlip team

user avatar

I like the Games That I can Play on this Good Site and I like The fast live Chat very much.. and I like the Immediate deposits and withdrawals, no fee its the Best Part.
And I Like the Successful user experience

Dear Ahmedibo, It's a pleasure to know that you like our site. Wish you all the best. Together-forward!

user avatar

Secure, plenty of games, quick payments and quality and great variety of games/software's to choose from. There are slots, table games and great customer service. I can't say a bad word about this place.

I have found nothing about this casino negative as of yet and I have been a member for 3+ months now. Maybe the one thing that get irritating is login, it can take a little bit of time and stuff around but it's only due to the security and Verification of your account so it's not something I can really hate.

Hi! :) Thank you for your interest in our website. Be sure, you will be satisfied with our service more. We are currently updating our system almost every day, so it's going to be faster and convenient in the nearest future.

user avatar

A very good casino and they have everything for all kind of players and the best bonus and a very good support who is very fast to write back. Play game love

Dear Noras22, Thank you for such pleasant feedback. We do our best for the players and happy to see you among our winners!

user avatar

This is very good by someone. There is no shortage in it and the biggest thing is that it means very good transactions. And very good service. High volatility and very nice and so much for good.

The drawback to this casino is that what is in it is that the game has to do a lot of what the game should be. There is very little game in it. It should bring games inside it as much as possible. Brand new games!

Thank you for your nice feedback! We are happy to hear that you like our site. Please, keep in mind that we have over 1000 games, and still working on new integrations to have more and better games for you. Stay tuned ;)

user avatar

Its been now a like 4 months playing here at this casino. I think is a good casino to play knowing that from my first deposit I start winning. Many selections of payment and withdrawals. Nice special welcome bonuses plus from time to time you get free spins no deposits.
It's a good casino to play.
I totally recommend.

Dear Samuel33S, Thank you for using our services! If you will have some future ideas, you can write as via e-mail or in chat:) We are always happy to improve our service and get better for you!

user avatar

True flip is a good casino!! Although I only played here a few times I really enjoy the layout and and they have a great selection of providers and games!!

Only thing I dislike is I don't understand crypto so that part of the casino confuses me. :)
Also if the withdrawal limits were higher it would definitely add to the already great casino it is.

Dear Jadeash2, Thank you for using our website! We are always happy to improve our service and get better for you! Also if you will have any questions, our chat support will gladly help you with cryptocurrency and will explain about getting higher limits on withdrawals! :)

user avatar

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