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Spin Samurai Casino

Our Rating CasinoRank
8.2/10
CasinoRank
Player Rating 119 reviews
8.4/10
119 reviews
Complaint Response 15 complaints
2 days avg. 15 complaints

AskGamblers Quick Overview

Editor’s View

Spin Samurai Casino has a design inspired by legendary Japanese warriors. The combination of red and black colours makes the casino look powerful.

The navigation is smooth and intuitive – players can sort out games by categories, enter the live casino lobby, install an app or access the bonuses, among other things.

What we like
  • Excellent choice of payment methods
  • Fast withdrawals
  • No payment fees
What we don’t like
  • No weekend withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Spin Samurai Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.spinsamurai.com/en
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Finnish, Norwegian, French, Polish, Japanese, Italian, Portuguese, Arabic
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino
VIP / Loyalty Program
Loyalty Program
Social Platforms
Telegram, X, Instagram, Facebook, YouTube, WhatsApp

General Information about Spin Samurai Casino

If you want to choose a reliable casino, Spin Samurai Casino is highly rated at AskGamblers. It’s also rated highly among the AskGamblers community. You can read more than 100 real casino reviews for better insight into the casino, written by AskGamblers members. 

The casino also has a good track record when it comes to complaints. At the time of writing, they have just a handful of complaints registered against them. These have been resolved successfully, which proves the casino is willing to help its customers in their time of need. 

The casino has also been nominated and shortlisted for an AskGamblers Award in the Best New Casino category in 2020. 

Before registering, you can now read more about the casino as we cover various topics, including payments, customer service, games, and responsible gambling. 

StallCation

Complaints

Read the complaints other players have left for Spin Samurai Casino. Learn more about complaints.

Show all complaints
Spin Samurai Casino - Refusing withdrawal of 3000NOK for one week

On the 22. of May I finished the wager and ask for a withdrawal with bank transfer to my e-wallet(revolut) that I used to make the deposit.

The day after I got an email saying that they could not process the withdrawal to that bank, and that I needed to use a different bank account. But on their withdrawal page the only posible option is the IBAN to the revolut bank that i deposited to. There are no option to write in another IBAN.

I asked them kindly to delete that IBAN so i could write the IBAN to the bank that I normaly use, did not get any answer and I still cant write a different IBAN. After that I tried withdraw using bitcoin. One day after I got an email saying that I needed to submit a new withdrawal using bank transfer. I sent an message on their "live chat", (which really not is a live chat just an email service), where I explained that they declined my withdrawals using both bank transfer and bitcoin. They sent me email back one day later saying that I could not deposit using bitcoin because I had not deposited using bitcoin and that I should try again using bank transfer and that I should work. One day later they declined it again.

So I made a minimum deposit using bitcoin hoping that they would then accept withdrawal using bitcoin.

Today I got an email saying that the bitcoin withdrawal was declined again! It now 7 days since I asked for the first withdrawal. And its now become clear to me that they are holding back the withdrawal on purpose. This have been a nightmare and I see not other choice that to write this complaint hoping they will stop holding back the withdrawal. The first withdrawal was about 3800 NOK, at one point I played it down to about 3000 NOK, which is they amount I have left now and are trying to withdrawal.

staus Resolved
kr3000

Complaint Statistics

Resolved 15
Avg. Amount $ 851
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
8.4/10 119 reviews

Top reviews from our players

Excellent communication. My manager is great and always responsive.
Great slots.
I recommend to anybody who wants excitement and value for money play here it's really awesome

Awesome casino, great variety. Good bonuses and freebies. Love the games. Favorite slots and you actually get a play.
Would recommend this casino to my friends

Great casino worth signing up for! Would definitely recommend it to anyone!!!!!
Lots of great bonuses.
Customer support is awesome always help you when you need it.
I like this casino because they have a lot of providers.

I haven't been able to find anything I dislike about this casino.

As a complete newbie I'm finding it Good. Overall bonuses as for now timely, responses friendly haven't found much wrong as I'm new and great selection of machines.

BEST online casino. Pay outs extremely fast! Great games.
& I have the best VIP Jason he does everything he can to keep you happy, very professional & kind.......

They have all the new slots I like and it pays fast. I have played plenty of different online casino games and I would have to say SpinSamurai is one of the best.

When I lose money but in saying that at all casinos you lose money. I think it's a little lacking in the design department but everything else isn t to bad.

Good games, payout and easy to verify your account. Played many sites and this one I highly Recommend. Won't be changing after the good experience I've received.

I more all game and you can plan bonus for play a lot of fun. Friendly casino with good customer service. The bonuses are good without the outrageous wagering requirements you see on a lot of casinos these days.

The website is very slick and the games are good. Good welcome bonus for the first three deposits. Fairly responsive support and unique style make it a memorable site.

Unfortunately, after the first three deposits, they aren't a lot of bonuses. I don't know why they don't do a daily reload or something maybe free spins.

User platform is the easiest to use for me and the staff are very helpful and prompt.
I guess I might be in the honeymoon situation still but I will be back to review if it is a ruse to get new players.

Looking for something to complain about. No search continues. I haven't seen any cash bonuses so that is always a negative and I will never get why they don't have a $5 login bonus.

Spin Samurai Casino News

Read all news about Spin Samurai Casino, check for updates and stay tuned for exclusive bonuses.

SOFTSWISS Jackpot Aggregator Network Expands With Spin Samurai
Industry SOFTSWISS Jackpot Aggregator Network Expands With Spin Samurai

SOFTSWISS, the innovative software provider, has expanded its Jackpot Aggregator network following the launch with Spin Samurai Casino.SOFTSWISS will provide complete support throughout the Jackpot Matsuri campaign, which includes three levels of prizes, with a maximum reward of €100,000 for one lucky player.Join Jackpot Matsuri at Spin Samurai!According to the deal, Spin Samurai will receive the full support of a business account and technical manager from the SOFTSWISS. With this deal, Spin Samurai hopes to boost player acquisition and retention thanks to Jackpot Aggregator’s unique, multi-purpose Jackpot as a Service business model.Aliaksei Douhin, Head of SOFTSWISS Jackpot Aggregator, commented on the deal and said the supplier is “delighted that Spin Samurai has launched their own jackpot campaign with our product.We are glad that every new partner we acquire gets an additional opportunity to develop in new directions,” Douhin noted.Meanwhile, a spokesperson for Spin Samurai noted that SOFTSWISS’ Jackpot Aggregation offering allows the operator to roll out “fantastic promotions” to reward lucky players with massive jackpot prizes while at the same time “allowing for a smooth user experience.”“SOFTSWISS is a close partner of Spin Samurai, and this only strengthens the bond between us,” the spokesperson stressed.

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