Hello,
I would like to submit a complaint regarding my cashout of €1270.52 that has not been processed for more than 24 hours.
According to the rules of this casino, they will process the winnings within 24 hours from the time it was requested.
My VIP Craig is useless he’s not helping me at all as a VIP member of this casino it should be fast and smooth but every time I message it’s all the same blah blah blah and without any assurance for me not to get frustrated with my winnings.
Please could you help me with my concern?
Thank you