I have been trying to get my withdrawal to my account (900e) since Friday, my account is fully verified but still the money does not move. Or their repatriation is really slow. when I ask about the chat, they say they will check the matter and close the chat after a while. I definitely do not recommend this casino to anyone.
Complaint Info
Hello, MIKUEL83
Thank you for putting this together. Your feedback is highly appreciated.
Answering your concern, we would like to remind you that the verification process may take some time. When a document is unclear or cropped, or if a document that was initially requested or expected from you is missing, this is a common cause of delay that could take up to three (3) banking days including weekends. Upon checking, it seemed like you provided your documents last Friday which were verified at the beginning of this week, thus if you did not get an additional email from the relevant department asking for supplementary documents or to re-do the documents, there is a high chance that your winning will be paid out shortly.
Please, reach out to us if there are still any questions regarding this matter.
Sincerely, Spin Samurai Casino
I got my money, it can be closed.

Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Spin Samurai Casino Complaints
- 13 of 13 resolved
- 1 day avg response
- 6 days avg complaint life
- 904 USD avg amount
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Spin Samurai Casino - Delayed Withdrawal of 784 Euro
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Spin Samurai Casino - Delayed Withdrawal of 784 Euro
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Spin Samurai Casino - Delayed Cash out of 1270 euros
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Spin Samurai Casino - They delayed my winnings of €1000
€1,000
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Spin Samurai Casino - They delayed my winnings of €1000
I requested a payout of €1000 on Monday, but it was inexplicably canceled on Tuesday. When I contacted support, they claimed that €1000 was too ...
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