Smart Live Gaming Casino Complaints - Withdrawal & Other Problems

Smart Live Gaming Casino - Unacceptable Delayed Payment

On the 29gh June I deposited over a £1000 and subsequently withdrew £710 - I was told would be credited to my Accoung in 3-5 days and still waiting ...

Smart Live Gaming Casino - Pending Withdrawal Since 28/06/2016

Withdrawn £285 on the 28th June. Still pending in accounts section of website. Have live chatted numerous times to get the same "Please be advised ...

Smart Live Gaming Casino - Delayed withdrawal

I have £220 in my smart live gaming account from sports. I requested a withdrawal on 05/07/16. Since then, the amount has shown as pending for over 2 ...

Smart Live Gaming Casino - Withdrawal Request still outstanding after 15 working days

I made a withdrawal request on the 26th of June for £600 having paid in £100 and then £200 and won on Roulette. I was rung by the casino on that ...

Smart Live Gaming Casino - Still not received payment

Withdrew £350 on 9th July and still not received it. Emailed, live chat all give automated answers. No bonus was used. Deposited over £900 and sent ...

Smart Live Gaming Casino - Over 5 weeks and still no payment

I have been calling customer service every day for my withdrawal of £1754 - They assure me every day that it is with the payments team and is on the ...

Smart Live Gaming Casino - Payment still not being processed

Made a withdrawal of just under £400 over a week ago. Payment is still listed as pending. Previous withdrawals were always processed within 1 or 2 ...

Smart Live Gaming Casino - Still no payment after two weeks

I made a withdrawal on the 2nd July for £178 and have yet to receive payment despite repeated emails and phone calls. My account is fully verified. I ...

Smart Live Gaming Casino - Payment pending for over 2 weeks

I made a withdrawal of £500 on the 29/06 and it is still pending in my account. I have passed all verification including phone verification and have ...

Smart Live Gaming Casino - Payment from 15th April still unpaid!

I won and withdrew a balance of £5330.95 on the 15th of April. They refused to verify my identity using my provisional driving licence (which is an ...

Smart Live Gaming Casino - Payment Delayed

So i wanted to withdraw £476 from my account. This was requested and confirmed. However after 7 days of waiting i speak with the live chat. They tell ...

Smart Live Gaming Casino - Still no payment

I have played at smart live casino a fair bit and had my first winner. I put in a withdrawal request on the 22/06/2016 for the amount of £3981. I had ...

Smart Live Gaming Casino - Payment Put On Hold

Waiting on two withdrawals for over 2 weeks now. £1800 and £1622. I have contacted them several times and have been told will be paid the next few ...

Smart Live Gaming Casino - So Slow On Payments

Hello this is the first time I have had to submit a complaint at a casino. Generally I look to see if they are respected or have many complaints. I ...

Smart Live Gaming Casino - Withdrawal Delay

I submitted a withdrawal of £3032 on 12/6/16. This was from a deposit with a bonus. I subsequently passed both document and telephone verification ...

Smart Live Gaming Casino - Non receipt of winnings

On 24th June I won and requested £4950 from this casino. Before I had won they called me to verify my identity and following my request I sent all ...

Smart Live Gaming Casino - Claimed Microgaming's Ladies Night 'malnfuction' and confiscated 990.5 GBP with no justification

Hello, I have been facing this issue with Smart Live casino for months now, they claimed that for some bets, the bet balance on this slot was not ...

Smart Live Gaming Casino - Not getting paid

I played at this casino and won about £8,000. I submitted my withdrawal request (bank to bank card) on 7th May 2016 but have still to receive the ...

Smart Live Gaming Casino - Not paying my withdraw 1006 pounds

Ive made a withdraw the 11th of May and i still havent got my money. the 15th of may they cancelled my withdraw and told me that i need to send in ...

Smart Live Gaming Casino - Withdrawal delays / issues

On 15/04/2016 I made a withdrawal request for £850.00 which is still pending. I've chased this many times and was told (at 4pm on 25/04 by Vip ...

Smart Live Gaming Casino - Software keep crushing all the time, refusing to credit legitimate roulette winnings

Opened an account today and wish I had never. Each time I had a win on roulette the winnings weren't paid to me, I phoned twice and was told the issue ...

Smart Live Gaming Casino - Constant payment delays

On the 16th of January i opened an account at Smart Live Casino. I made deposit of 103€ and received the respective welcome bonus. I completely ...

Smart Live Casino - Legitimate wins were not added to my balance

hello askgamblers I was playing on smartlivecasino I was placing chips on numbers and the bets were confirmed and the wheel had spun then it lands ...

Smart Live Casino - £25 vip roulette refund not given

There was a £25 risk free vip roulette offer over the weekend which I took part in. I did not receive the promised £25 refund and live chat cut me ...