Ag Awards
Notifications
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Smart Live Gaming Casino - Payment still not being processed

UNRESOLVED
Posted on July 19, 2016.

Made a withdrawal of just under £400 over a week ago. Payment is still listed as pending.

Previous withdrawals were always processed within 1 or 2 days.

Account has been previously verified in the past with KYC documents provided.

Live chat seem to be going through a standard list of responses regarding the delay and none seem to be helpful. No-one answering when phoning them.

Posted on July 19, 2016.

Dear Customer,


Thank you for your Query.


Can you please send an email to compla­int­[email protected]­mar­tli­vec­asi­no.com. They will be able to assist you further. If you have already done this, please allow 3 - 5 working days for them to respond to you.


Thanks for your patience.


Regards,


Smart Live Gaming.

Posted on July 19, 2016.

Thanks.

I have already sent an email to compla­int­[email protected]­mar­tli­vec­asi­no.com but have only had an acknowledgement e-mail and no response yet. Seems like more waiting. Why is it taking so long to respond and to sort this out?

Smart Live Gaming Casino complaints

  • 29 of 72 resolved
  • 3 days avg response
  • 2 weeks avg complaint life
  • 3,727 USD avg amount

Have trouble with Smart Live Gaming Casino?

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy