On 15/04/2016 I made a withdrawal request for £850.00 which is still pending.
I've chased this many times and was told (at 4pm on 25/04 by Vip manager) it would be processed within 36 hours. These 36 hours have now passed and my request is still pending.
On 22/04/2016 I made 3 further withdrawal request for over £3.5k and now I'm worried they will continue with delays.
My winnings have been legitimate and not by using a bonus. I appreciate the requests made on 22/04 are within their 3-5 processing period but obviously the one made on 15/04 is well beyond the period.