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Slotty Vegas Casino

Player Rating 117 reviews
Complaint Response 39 complaints
1 day avg. 39 complaints
What we like
  • 0-4 hours e-wallets withdrawal time frame
  • No withdrawal limits
  • Mobile-friendly
  • Software proven fair
What we don’t like
  • Limited selection of live games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Slotty Vegas Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.slottyvegas.com
Established
2014
Licences
Malta Gaming Authority
Company
Affiliate Program
Languages
English, Finnish, German, Russian, Norwegian, Japanese, Polish, Spanish, Portuguese
Casino Type
Instant Play, Mobile

Slotty Vegas Casino is an online casino that greets players with the world-class software providers such as Microgaming, NetEnt, Elk Studios, NextGen Gaming and many more. The casino caters for players of video slots, table games, video poker games and a selection of other casino games, all available to play instantly through a compatible flash browser. Slotty Vegas Casino does not require players to download any software and also provide players with a fully compatible mobile casino, also available in a variety of European languages. Slotty Vegas Casino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries and Territories

Registration and real money play are prohibited to residents of certain countries wherein laws prohibit the opening of said accounts. It is the user's responsibility to know whether the opening of a Slotty Vegas Casino account is allowed within their jurisdiction. Funds that are deposited or won by any such persons will be forfeited.

Mobile Gaming

Users of iOS and Android mobile devices can enjoy games on the go with the casinos fully optimised mobile casino. Some of the casino's most popular mobile games include Mega Moolah, Blackjack Touch, Aliens Touch, Fruit Shop Touch and Jack Hammer Touch.

Security and Fairness

Slotty Vegas Casino incorporates the most advanced security and encryption technologies on the market to ensure that all your financial details are entirely secure at all times.

In the case of casino games, the Account Holder accepts and agrees that the true random number generator determines the outcome of every game. In the event of any discrepancy, the result showing on the gaming server shall be the governing result of the game.

StallCation

Complaints

Read the complaints other players have left for Slotty Vegas Casino. Learn more about complaints.

Show all complaints
Slotty Vegas Casino - Withdrawal of €2,500 still not received since January 12th

I requested two withdrawals at Slotty Vegas casino as far back as the 5th January 2021.

Due to verification issues and then issues withdrawing onto a credit card, my withdrawals were gradually processed on 12th January 2021. This is shown in my payments history on Slotty Vegas website. I have attached a screenshot showing this.

My withdrawals had to be split into two seperate payments (2500 Euro is the max withdrawal you can do in one transaction on the site.) So I requested two separate withdrawals, one for 2500 Euro & one for 700 Euro's. These were both requested as bank transfers, and were both requested using identical, exactly the same bank details. Same number, same account, same name, same swift code etc.

January 14th an email was received from Slotty Vegas confirming payment of the 2500 Euro Withdrawal to my bank account. Jan 22nd an email was received from Slotty Vegas confirming payment of the 700 Euro Withdrawal to my bank account. Both emails I have attached.

Despite the 700 Euro withdrawal, being processed 6 days after the 2500 Euro one. I received this money in my bank with absolutely no issues, 4 days later on the 25th January 2021. it took only 4 working days to arrive, which is standard timeframe I find for bank transfers here in New Zealand. I have attached a screenshot of my bank transactions showing the 700 Euro arriving via bank international transfer from 'Maxtent Limited'. ($1136 NZD which is what I was paid converts to roughly 700 Euro)

As of todays date, which is 7th February 2021, I still have not received the 2500 Euro withdrawal. This is despite, it being processed before the 700 Euro one, back on January 14th. 24 Days ago now.

I have been regularly emailing Slotty Vegas on almost a daily basis, asking for updates and for them to clarify where the 2500 Euro is? At first they kept telling me to be patient, and would give me times frames /dates to wait. Again I've attached all email correspondence for you to read through.

On Friday 29th January, Slotty Vegas emailed me telling me that they had received confirmation from the payment provider that withdrawal was processed, and they were 'certain' the funds would show in my bank within 24-48 Hours. This was not the case. Email Attached

On 31st January 2021 Slotty Vegas emailed me confirming they had entered the correct bank details and that the 2500 Euro withdrawal was definitely paid into same bank account as the 700 Euro one I received. I was also told to wait a further 36 Hours. Email attached.

On Feb 1st 2021, Slotty Vegas emailed me again, this time again confirming payment being processed and they were 'quite sure' money would be with me soon. And that a bank tracer has to organized.

My final email back was received on Feb 4th 2021. I requested that Slotty Vegas reprocess this withdrawal ASAP, as obviously something has gone horribly wrong here. I also requested they also show me proof of withdrawal, and that they can prove they sent it to the correct bank account/ bank details

The reply I got said they will not be reprocessing and they now have to wait for funds to return to there account before they pay me again. I have still not received the proof of payment I requested, which I wanted so I could show you when I raise the complaint. My major concerns here are It's now been 26 days and I still have not received the 2500 Euro withdrawal. I am also concerned that Slotty Vegas have not made the withdrawal correctly, since the 700 Euro withdrawal was processed smoothly without any issues or delay

I'm also concerned this could drag on for weeks/ if not months, If I have to wait the the money to return to there bank. As far I know they could have processed incorrectly, as someone else has my winnings.

My final concern in no-one I speak to whether in live chat, or by email has an idea how to solve the problem, and no-one can give me a timeframe. It seem to be forever changing, and its like they are waiting for the funds to miraculously show in my account 1 month later?

I am more than happy to give any more evidence you require. Please ask if you need anything else from me.

I just want to receive my 2500 Winnings, as its now getting to close to a month since I first requested.

Any help greatly appreciated

Ryan < surname removed >

staus Resolved
€2500
Slotty Vegas Casino - Fabricating excuses to confiscate legitimate winnings

I live in Estonia, I am aware of some gambling restrictions, some websites restrict me from access and some allows me. I joined Slotty Vegas and selected Estonia from the drop down. I deposited 3 times in the first week and lost, in the second week i deposited and run my balance upto €2000 and cashed out. At this point Slotty Vegas closed my account and said I used a VPN, I did not use a VPN, i don't know how to. So I've told them its a mistake and prove it and they refuse to.

I used an affiliate to join called Classybeef, I spent many hours watching their Twitch Stream and they heavily promote Slotty Vegas on the Channel. So when i asked them for help Espen from Classybeef told me the case is closed because i am not allowed to play at Slotty Vegas due to "Government Rules in Estonia". Yes its a tricky subject for Online Gambling here i Estonia but sometimes its ok and I've successfully played and won at other online sites. There is nothing in Slotty Vegas terms to say I was not allowed to play, and like i said they have Estonia in the drop down selection upon registration. Other country's are not available in this dropdown like the UK for example but Estonia was. I explained Slotty Vegas allowed me to deposit 4 times in 2 weeks, and they made the decision, not my Government, to close my account and offer me just one deposit refund. They took the decision to allow Estonian Players to join. Why do so if its a problem? Espen said I must of used a VPN to get around the Government restrictions but this is not true, my internet provider allowed me to access the Slotty Vegas.

I have to question Slotty Vegas intentions to have Estonia in the drop down if they believe the Government doesn't want you to play. I also am concerned about Classybeef who receive 40% in commission on anyone's losses who they to refer to any Casino. I trusted Classybeef but for Espen to just say Slotty Vegas is allowed to keep my deposits and winnings because i shouldn't be playing but they let me play is absurd. I also question how Twitch allows these slot streamers to gain massively from these channels with direct deals to the Casinos they are promoting but thats another story. Hopefully you guys here can look into this and make things right.

staus Resolved
€2000

Complaint Statistics

Resolved 25
Avg. Amount $ 2,106
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player rating
7/10 117 reviews

Top reviews from our players

I have couple questions when I played in this casino in my first time. This casino have good chat and they answer me when I need help. i like the slots of this casino. They have many slot games that i can play in my extra time. i have not tried the mobile casino somebody told me about it

The casino have many slot games to play but only few table games. This casino only have ten table games that i can play. Please add more blackjack games. i also like live games sometimes, but this casino does not have any.

Hello, Thank you for the review. Table games are not our main focus but we understand there are players looking for these type of games therefore we will add more tables in the future. We will try to add 1 new table a month. You can check the new Sonya Blackjack table from Yggdrasil, already available on the site. Have a great day Ion - Casino Manager

user avatar

Lots of games to play. Registration is easy and the transactions for deposit and withdrawals are fast. It is one of the best casinos I ever played and I’m lucky to win some bonuses from different slots I played in this site.

This is a good site to play so far but I’m having troubles using this casino on my phone. It’s not mobile-friendly which is why i only use it on PC. I hope they can fix it.

Hello, Thank you for the review. I do agree with your statement and we are working to improve the mobile/tablet experience in the following weeks. By the end of October our site will be fully responsive on all devices and adaptable to all screen resolutions. Have a great day, Ion - Casino Manager

user avatar

Bonus up till 4th deposit! That's cool. Wagering also looks not that absurd. Haven't played here a lot (just 4 days). Haven't spoken with live chat, haven't withdrawn. But all the basics looks good. All necessary game providers. Maybe I'm judging this prematurely, but I'm satisfied. They have Russian language! Haha, thanks. ;d

Layout/design is a bit not mobile friendly. Maybe it's just me and my visual preferences. But I prefer to play this casino only on PC. When I open it on mobile, it feels to mashed up.

Hi Olegsavchuk, Thanks for your feedback, we've taken it on board and will be going through our mobile UX to see what improvements we can make. If you have any specific suggestions, grab me on private message and Ill happy to take your feedback on board. Cheers, Karl Head of Casino

user avatar

I remember I registered a few years back at this casino and I think they only had Netent and Microgaming at the time. Also, the super charge wins worked different as it does from today. Basically, almost every game had super charge wins attached to it and whether you win or lose you could claim the cash the next day. It came with x1 wagering until super charged win became wager free. However today super charge wins are only on a few limited selected slots and based on your losses on those specific slots. Way before you got super charge wins which was a percentage of every win you had.

The owner of this casino is Maxent Ltd and it has both Malta and UK license. Which means you know you are safe here. They are part of the same group as Betat casino, I am sure everyone will remember that brand. Established in 2014 means they have been for around 5 years which means they are doing pretty good.

I claimed the welcome offer then but with only Netent available at the time I could not compete wagering. Over the pass few years I received some offers from them, but never bothered until a few weeks ago when I claimed a free spin offer in Rise of Merlin. I made $30 deposit and 30 minutes later my balance was up by $110. I played a bit more and tried some new games like Jammin Jars, Sweet Bonanza etc.

In the end I eventually decided to withdraw $90 and contacted live chat. I double checked that I am verified, and they confirmed. I remember I made a withdrawal 2 years back and it took 24 hours, to my surprise this withdrawal took 3 hours to be processed.

I must admit things have really changed at Slotty vegas from fast withdrawals to a huge game collection and 24 hour live chat if I am not mistaken. I am going to be playing often here going forward.

Hi Fiekie247, Thanks for your feedback, we really appreciate it. Indeed, Supercharged wins work differently to how they did back then. We have limited the amount of games to 10 different ones each week, however we added a Minimum Cashback Guarantee to the system. This means that if your amount of Supercharged generated in the previous 24 hours isnt at least 10% of any losses made playing Supercharged games, then the Supercharged balance will automatically increase to a 10% cashback of the losses playing the Supercharged games. We found this strikes a better balance, as previously it was only winners who were getting rewarded by the system, where as players who had a poor experience wouldn't see as much benefit. This changed that quite a bit from what we can see. We've also added another 30 game providers or so which is a huge increase over our previous portfolio. Do check out the tournaments too as there's big cash prizes running on weekly races as collaborations with Play n Go, Netent, Red Tiger, Pragmatic and MG. Tournaments are currently wagering, but soon will be also based on win multiplier accumulators, single win multiplier, and RTP too - so there's always good opportunities to find yourself in line for a real cash prize just for playing these headlining games even at low bet sizes(which levels the playing field). As for payments - the payments team are actively working on dropping processing times to keep them as short as possible, while also adding another 30 or so payment providers to the mix. We've got other big improvements planned for very soon, like a Marketplace and personalized jackpots so there's more good stuff coming.. Thanks again for your feedback! Cheers, Karl Head of Casino

user avatar

Great modern website and selection of games, super fast verification (can take up to 24 hours, they did it in half of that time), and friendly support!

Hi am very pleased with is casino. I wanted to verify my account, but do not have a passport nor a driving licence. Went to live help, who were very helpful, to ask if they would except my birth certificate for my ID. I sent in bills and such for my address, and front and back of my debit card previously, but was worried they would not allow my verification. Anyway, sent in picture of myself holding my birth certificate, obviously it took longer than normal to verify myself, but I have nothing but good things to say about the support I received. Everything was verified, and I'm very happy Mrs Yvonne Walton

Have not got my favourite game rainbow riches,but that's no big deal

Hello, Thank you for the review. I am very happy to see you had a great experience at our Casino, we always strive to offer our players the best time when they are enjoying our product. Indeed, our CS team have won multiple awards for the quality of their work and we can see that from the overwhelming positive feedback from all our players. Regarding "Rainbow Riches", we do offer this game from Barcrest https://slottyvegas.com/en/game/rainbow-riches-leprechauns-gold I couldn't find any other "Rainbow Riches" game from other providers, if it's a different game, please let me know and I will try to see if we can get it via one of our games providers. Have a beautiful day Ion - Casino Manager

user avatar

Very fast withdrawals, lots of games, fast verification, bonus rules very clea
I manage wagering 1400 pounds in 4 hours.

Hello, Thank you for the review. Indeed, our verification/payments team are reaching for new standards of quality every single day and we can see that from the payout times that dropped to just a few hours per payout. Good luck and have fun on the games :) Ion - Casino Manager

user avatar

Fantastic Casino. Great selection of games, Decent promotions and the fastest payments I have even seen (even over the weekend) None of that pending for 3 days rubbish... 4 hours and paid within 2 days. Shame they don't have thunderkick games. But other that that fantastic

Hello, Thank you for the review. Thunderkick is currently disabled due to some technical issues between us and the provider. Once we fix these issues, we'll re-enable Thunderkick. Good luck and have fun :) Ion - Casino Manager

user avatar

A few years ago, I was unable to register at Slotty Vegas Casino due to country restrictions, but recently, I was looking for a new place to play - not just any new place, but a reputable one - then I saw Slotty Vegas whilst browsing and searching, so I gave it another try. What do you know? My registration was accepted and I found that new place too - well, Slotty Vegas isn't really a new place or a new casino, but that doesn't matter to me at all.

Unfortunately, I found navigation around the website confusing and annoying at first! Why? On the Home Page, I couldn't find what I was looking for - my profile to update my details. There was only Deposit and Withdraw links in My Account section, nothing else, and so I searched through several other pages without success. I was getting annoyed by then, until I saw a small sidebar beside the Deposit button, with several tiny icons for the various other links. Gees! No other casino that I know of uses this method!

There is one more thing that annoyed me quite a bit - the faded, almost impossible to read fonts of the game providers! I had to bring my eyes a few inches to my laptop screen to see what those tiny icons were showing! Sheesh! Not only that, I really do not like the overall faded appearance of all the fonts on the website, similar to a few other casino websites too. I cannot imagine myself trying to view the homepage on a mobile phone - it would certainly strain my eyes!

Games selection is very good - there are many providers to choose from, including my favourites NetEnt, Microgaming and Play'nGo - but disappointingly, my favourite Microgaming game, Supe It Up, was missing! Argh! That made a big difference to me, because I was left with only NetEnt and Play'nGo games to play. I couldn't be bothered with games from the other providers, simply because they don't meet my needs with their damn low paytables and payouts.

Again, unlike at most other casinos, checking for my bonuses, unfinished bonus wagering, money balance, or whatever else, was not to my liking at all, simply because it wasn't as convenient or direct! I am so used to one-clicking to get whatever info I needed, which I couldn't do at Slotty Vegas, so there wasn't anything that I really like at Slotty!

In short, I made a $30 deposit, got the 100% welcome bonus, but lost it all playing on just one NetEnt game - Turn Your Fortune. As it turned out, it wiped clean my small fortune instead, sheesh. Anyway, so sorry Slotty Vegas, with your faded fonts, confusing navigation and indirect inconveniences, I don't think I will be playing at your casino that regularly! Nevertheless, I do know that Slotty Vegas is a good casino to play at - it's just that the seats doesn't suit my butts that well, hahaha.

Thank you for the review, Will tackle a few things you have raised 1. We are improving our navigation and our site overall. The site has been completely redesigned and we are working on having better flows with the help of feedbacks just like yours. I am taking in consideration and putting it as a project for the following weeks. Keep an eye out for the updates in March :) 2. The games providers filter I've seen it on my laptop from home and there is a bit of difference from the work laptop as in, indeed, it looks a bit faded. Like (1), I appreciate your feedback and we will improve our thumbnails in the following weeks. 3. Supe it up was indeed missing from our games portfolio. We are in the process of compiling a list of all missing games and adding them one by one in the following months. It's a tedious process since we have over 2,000 games but we're getting there. For now, I've added your favorite game myself, feel free to give it a few spins https://slottyvegas.com/en/game/supe-it-up 4. Checking for bonuses - Like (1), we are improving our flow and this is actually one of the projects already on staging which is being tested this week. If you would have tried the site after the 20th of February, you would have seen a different flow in bonuses and achievements. Again, thank you very much for your feedback, it's the best way to improve our product and be aware that everything was taken in consideration and will be improved step by step. Hope you have a beautiful day Ion - Casino Manager

user avatar

This has to be one of the better Casinos I have experienced in recent years. The welcome offer is split into 4 different deposit bonuses which are fantastic and I managed to cash out a profit on all 4 deposit offers, totalling £1800. Verification process took less than 24 hours and when I did speak to staff about an issue regarding payment, the issue was resolved very quickly and in a friendly manner. There's a strong range of slot variety, better than most casinos. The idea of supercharged wins is new to me but is a nice added touch from the casino. I hope they will continue to provide casino offers past the welcome pack offers as I would love to continue to play here. Thank you Slottyvegas!

Thank you for the review, I'm very happy to hear that you had a great experience on our Casino, I wish that all you future experiences will be the same :) Supercharge is indeed a unique concept that rewards all players, regardless of their Casino experience, so either you win one day or lose another, your Supercharge balance will go up. Simply play and get Supercharged :) Hope you have a beautiful day Ion - Casino Manager

user avatar

Slotty Vegas Casino News

Read all news about Slotty Vegas Casino, check for updates and stay tuned for exclusive bonuses.

Slotty Vegas Casino Launches Industry-First NFT Tournaments
Promotion Slotty Vegas Casino Launches Industry-First NFT Tournaments

Slotty Vegas Casino is combining an industry-first with the latest NFT phase! They have become the only online casino to launch NFT Tournaments. NFTs are trading cards for a niche part of internet users. It's just like swapping baseball cards or Pokemon cards, only NFTs grants you the right to physical art or master file of a musical record. If you take part in the NFT Tournaments you can win one of these valuable NFT’s which you can either keep and treasure, or sell on!An Industry-FirstNFTs have been gaining popularity over the last few months and Slotty Vegas Casino is jumping on the bandwagon. They’ve launched NFT Tournaments and this month's ones are inspired by recent volcanic activities in Tonga. Enter the new tournaments at Slotty Vegas and you could become the proud owner of an NFT.The casino's volcanic NFTs are all designed with a smiley face, with a hidden meaning behind each one. Regardless of the damage such events cause, we must find the courage to carry on. How to Take Part You can now own one of these NFTs, and you will be the only person in the world to own it, which is what makes them so unique. To enter, all you have to do is play your favourite online slots, just like any other tournament you’ve taken part in. The tournament runs until the end of the month, and it is Win Multiplier Based. The casino has picked a selection of games, and there is absolutely no entry fee! Each 1x multiplier unit for each winning round equals 1 point in the tournament. For example, if you bet €2 and win €50, you’ll earn 25 points. Or, If you bet  €0.20 and won €20, you’d get 100 points, and so on. You must be betting at least  €0.30 per spin, and bonus funds will not count towards the tournament. The PrizesThere are ten places on the winning leaderboard, which means there are 10 unique NFTs up for grabs. If you win an NFT, the casino will not take any royalties, should you decide to sell the NFT for full profit. You could win up to one NFT per tournament and the casinos' full terms and conditions will also apply. Good luck, and go check out our forum discussion on the topic!

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