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Play Million Casino

Our Rating CasinoRank
5.8/10
CasinoRank
Player Rating 27 Reviews
6.8/10
27 Reviews
Complaint Response 17 Complaints
3 days avg. 17 Complaints

AskGamblers Quick Overview

Editor’s View

Play Million Casino carries several reputable casino licences and offers hundreds of different online games. The design of the website feels a bit outdated, but you can easily navigate your way through. Choosing bonuses, games or contacting the customer service is simple while you always have an overview of the latest jackpot winner.

What we like
  • Multiple reputable licences
  • Responsible gambling tools
  • Live chat is open 24/7
What we don’t like
  • Outdated website design
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Play Million Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.playmillion.com
Established
2011
Licences
Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority
Affiliate Program
Languages
English, French, Croatian, Polish, German, Romanian, Italian, Greek, Serbian, Russian, Indonesian, Slovak, Slovenian, Spanish, Albanian, Lithuanian, Latvian, Ukrainian, Bulgarian, Norwegian, Arabic, Malaysian, Georgian
Casino Type
Instant Play, Mobile, Live Casino

General Information About Play Million Casino

Play Million Casino is an online casino licensed and regulated by the UKGC. The operator also carries the Malta Gaming Authority licence, while it’s also one of the few regulated Swedish casinos.

You can register in a few minutes, after you provide your personal details, and you can pick up the welcome bonus on your way to do so. The site is available on mobile, but it doesn’t come with a dedicated app. 

Before you sign up at Play Million Casino, make sure to read our online casino review and learn more information about it.

StallCation

Complaints

Read the complaints other players have left for Play Million Casino. Learn more about complaints.

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Play Million Casino - Still waiting on $2500 withdrawal
I made a withdrawal to the amount of $2,500.00 on 24 April 2017. I had finished the wagering with the bonus I used and also had just uploaded the relevant documents needed to verify my account. I then received an email on 24 April 2017 from Play Million stating they had received my withdrawal request, where funnily enough they stated that I could trust them to give me fast payouts!!!!! Also received an email from VIP on same day congratulating me on my win blah blah, so I replied to this email 25 April 2017 in the hopes of getting some type of expectancy date. Over the next few days I contacted Customer Support via Chat multiple times enquiring about the status of my withdrawal and kept getting told the same thing. That they were not able to access that information, however they could see it was with the Payments Processing Department. All the while I still haven't even received a confirmation stating my documents were acceptable to help in verifying my account. On the 28 April 2017 I sent another email to the VIP Manager stating I was reaching out for some type of contact regarding my withdrawal. I then got a reply form a different VIP Manager the same day apologising that there was no contact and stating that in order to process my withdrawal could I please provide another photo of the back of my credit card details, as the one I provided the corners were cut off. And could they also have my bank account details as the back up withdrawal method should they not be able to make a payment to my credit card. The said once this is done it will be approved by the Payments department and I'll received an automated email stating so. So 29 April 2017 I sent an email with the relevant documents and information that was requested. I then received a reply from yet ANOTHER VIP Manager thanking me for my email and she had received the attached documents and she had forwarded to the Payments Department to be processed. So I replied thanking that Manager, then later on that day I received an email from would you believe it ANOTHER VIP Manager. Later on that night I received an email from a 5th and different VIP Manager asking for the exact same information and documents as I had sent in earlier that day. So yet again another email from myself was sent to Play Million stating I had already done this and asked why I had been asked twice etc, only to receive an acknowledgment that my enquiry had been received. It is now the 1 May 2017 and still NOTHING, no contact, no confirmation and no money!!!!!!! This is ridiculous!!! I tried to attach all afore mentioned emails but it wont seem to let me and I'm unsure of how to change the format.
staus Resolved
$2500
Play Million Casino - Purposeful delay of withdrawal
I have made a withdrawal last week to my Skrill account, Initially I was requested to provide copy of ID, proof of residence and front and back of card, which I supplied. They then waited 3 days and came back to me asking for a deposit confirmation form. They then came back after 2 days stating they have the form and it is now with the payment department. My question is , if they knew what requirements and documents are needed for a withdrawal, why not tell me upfront, instead of dragging it out one document at a time and I am still waiting for my funds? I think they are a scam. I also chatted to a Bianca online today who state "Bianca: please find below our License Information: Bianca: This site’s operations are regulated by the Malta Gaming Authority and is operated by SkillOnNet Ltd, Office 1/5297 Level G, Quantum House, 75, Abate Rigord Street, Ta’ Xbiex, XBX 1120, Malta, under the gaming license issued by the Malta Gaming Authority (license number MGA/CL1/563/2009) issued on 17th June 2011 Bianca: also, can you please clarify if you have faced any issues with us? blazezn: ok do u have any email address for them? blazezn: yes, you refuse to process my withdrawal Bianca: one moment please, I will check your withdrawal further for you Bianca: regarding the email address, we do not have this information". How can they not have the email adress of the entity that licences them? No checks are neede to process a deposit but once a withdrawal is requested, then document after document after document is requested (which is fine) but they are not upfront specific of all the requirements and request it every few days. This is unscrupulous and unprofessional behavior - it makes me feel that they are not a legitimate organisation. Please help/.
staus Resolved

Complaint Statistics

Resolved 5
Avg. Amount $ 1,490
Avg. Complaint Duration 5 days
Avg. Response Time 3 days

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Player rating
6.8/10 27 reviews

Top reviews from our players

Ohhh...now this was a nice little earner for me a few months ago. I am not a massive lover of the Skill On Net software to be honest, but I was getting so bored with playing in the same places I really needed a change at the time to restore my faith in casinos! And I was given a little nudge from my partner too who recently had a win at another Skill On Net casino..well I don't mind being nudged now and again if it means I win £250.

I thought I seen a promotion for a free tenner or something here but I could not track one down anywhere so I just registered without any codes. I checked with Live Help first to make sure I was entitled to a bonus which I was and I was given the relevant code to put in. I have to comment on their Live Help though before I continue. OMG !! Absolutely dreadful, they can barely speak English lol...I mean in the early hours of the morning, during normal hours you can speak to someone decent who knows what they are talking about, but don't try getting any sense out of any of them at like 3am because trust me you wont, and you have to wait like 20 minutes for every reply. Then they come back with a reply that's totally not what you asked lol...it's so bad I actually found it funny in the end instead of loosing my patience. Hehe

I deposited £25 and received a 100% match. I love some of the slots here but its like two or three which is why I am never keen on playing at Skill on Net casinos but luckily for me Mad Mad Monkey, which is a 50 line slot really wanted to be my friend that day and was paying out like crazy. The free spins weren't coming in very often, but they never do, but the stacked wilds were coming in all the time. I was playing at £2.50 a spin and I was getting wins over £200, I got my balance up to about £450, but it goes down just as quick when your not winning at £2.50 a spin...and I went through patches of not winning so my balance was just going up and down but I didn't mind because I was flying thorough my wagering.

After a few hours I checked in the cashier to see where I was at with the wagering and I had completed it! I was shocked because it normally takes me ages to do my wagering and I had a very healthy £320 in my account. I was going to withdraw it all there and then, but curiosity got the better of me and I played some of their other slots like Bobbys 7, wish I hadn't took a lot of dollar from me. But hey ho that's the way it goes, I told myself I wasn't going under £250 and true to my word I requested a withdrawal when I was at £250.

I received an email from them shortly after asking me to send in my verification documents. I don't it straight away, I had a little delay because they then wanted the back of my driving licence so that it held it up a little bit but fair play to them it was processed within 2/3 days and I was chuffed when it appeared in my account 3 days later. I was expecting it to take ages, I don't know why though.

I made a few deposits afterwards but I haven't won anything else yet. The good thing is for two weeks after your deposit you can claim some free money, either a tenner or £25 once a week and they also have an happy hour promotion for one hour where you can claim £10 free.

Bit of advice for you if you do want to play here, check first to see what slots are eligible for your bonus because not all of them count, normally progressives or branded don't count and second bit of advice is DO NOT bother wasting your money on the silly slots like Pirates Treasure Hunt and Silver Surfer, because they are a load of rubbish. Complete waste of time.

Well, today on my list of casinos I stumbled upon this casino: Play Million Casino. I never heard of it but thought it was worth a shot. Plus, it has a grade of 7.7 on AskGamblers.com, so I do not think it is that bad.

The casino’s games are powered by two software providers: CryptoLogic and Skill On Net. My personal favourite is Microgaming, but these two are not so bad either.
The casino’s website is ok, I guess - nothing very cool, but not so bad either. I like the fact that it is very well structured and you can find any information you may need on their website. The casino can be played on the online version or by downloading the casino’s software, which is the best choice anyway, since I always find myself having problems when using the Flash version. One thing I do not like is that the casino is automatically translated to Dutch ( I live in The Netherlands), which I do not speak. I do not like translated casinos even in my mother tongue, so...

The casino has the following promotion. For the first five deposits you bonus will be matched 150% up to 600$. This is huge! Plus, the wagering requirements are not so high, only 30x deposit.

First, I contacted the support team, which was very helpful and friendly. Then I deposited 30$ and got my 30$ bonus. I played Sweet Insanity, a very sweet slot indeed, but which does not pay very much unfortunately. I switched to Wizard of Odds and I could have seen how my balance decreases more and more. In the end I did not withdraw anything.

My conclusion is that the casino is really worth a shot. I really do not see why it has such a low grade.

My ratings are as follows:
Software: 8/10
Bonuses 9/10
Support: 9/10
Cashouts: I do not know

Play Million Casino is a relatively recent casino as it was established in 2011. It has been providing online gaming since then and never had been a source of complaints.

Play Million Casino uses a software called SkillOnNet. It is quite a good software that enables high speed gaming. Overall, I found it relaxing to play at this casino as the graphics and the colors are easy to the eyes and the game play runs like breeze. It is nevertheless an exciting place to play at, and delivers authentic and realistic gaming experience, allowing players to enjoy a Vegas-style play.

I played at this casino a few months ago. Before making a deposit, I took a moment to ask the live chat about their bonuses. Then I had other occasions to deal with them again, when asking for withdrawals. I was more than satisfied by their support. It is the kind of casino supports that can be counted on the fingers of one hand.
However, I have been less satisfied by their bonus offers. In fact, Play Million Casino provides a 150% bonus up to $3000 which consists of a total of 5 deposit bonuses. For example, the first deposit offers an additional 150% bonus added to the amount deposited, limited to a bonus of $600. Meaning, a deposit of $400 will entitle your account to be credited with the maximum bonus, a total of $1000. The wagering requirements for our welcome bonus are 60 times the initial bonus amount. This is huge!! I dislike these bonuses!! Besides, to redeem this bonus you will need to play slots and scratch games without jackpot or branded games!

Another fact I dislike to hear about is that restriction of maximum cash out of $10.000 per month. People who earn huge jackpots will wait for years before receiving their winnings as the maximum winning amount that a player can cash-out is $10,000 every 30 days and other winnings will be paid in monthly installments of $10,000 every 30 days.

I nevertheless like this casino, because I already made two withdrawals fast and without encountering any specific issues. I think it is safe and worth a shot. 7,5/10 for Play Million Casino!

I would like to share my experienced here at Play Million Casino powered by both CryptoLogic and SkillOnNet which is considered also to be one of the safest gambling software nowadays in the world of online gambling take note there are rogue casino that is powered by Cryptologic I am not sure about the Skill on Net so beware and be wised. Please take notice of that fact and be smart when looking for a new casino to play in to avoid the problems regarding to their casino.

Although Play Million casino is member of reputable company its marketing department must consider some changes in its bonus policy immediately and also to assist you if you had a problem, I find their welcome offer via the AskGamblers affiliate. They gave you 100% for the first deposit up to $600, and 50% for the second up to 150 and 100% on the third and so on and so forth. There is no way to attract many players with that kind of an offer, except some kind of a high-rollers, like a 25% match is not so attractive to players.

I decided to deposit 500 and received 125 bonus. Immediately went to my best Cryptologic slots like Armadillo Artie and set the bet to 1.25 per spin I spins 20 and so on and so forth but I didn't won and try again my luck. Yet another 10, and more and more and than all of a sudden I hit the bonus featured bonuses respectively and I am very happy Yohoooo! I thought that the game is not fair for their palyers....I was hoping for their jackpot to hit but I think I can't achieved that because it is random for the player who is very lucky to get after that my balance went to $123 point something.

I wagered the requirements and got the withdrawal the payment processed 3 days that's nice and they don't asked for my documents because they checked my Neteller e-wallet processor and Visa card.

My remarked to this casino listed below:

Support: 8/10
Software: 9/10
Security: 8/10
Finance 8.5/10
Bonuses: 6/10
Terms&Conditions: 8/10

Inactive user

Okay Play Million and other types of casinos like EU Casino and Casino Redkings all have one thing in common... they are all SkillonNet powered casinos!!! What I would like to tell you is my visit here in Play Million.

Before committing to a deposit I contacted support regarding their 150% bonus up to $600 for five deposits and what the live operator said when he recognized I resided in Canada is I was not able to claim those welcome bonuses. He referred me to the terms and conditions saying "Players from Canada and China cannot receive any bonuses". I felt excluded yet discouraged knowing a bonus of any kind will not help me.

But with this fact it did not mean I was not able to play on Play Million! So to keep my good mood up I took the liberty to make a small $35 deposit and took it to the games I know very well! Some of them were Gold Ahoy!, Merlins Millions (lol reminds me of Mermaids Millions on Microgaming casinos, almost the same name) and Play Millions Live Blackjack feature! Some of the dislikes I found were during loading. There were times when the loading bar would freeze exactly at 18% so what I did is I refreshed the video slot in order to complete the loading. It does bother me most of the time! Before going to Live Blackjack I first had to ensure my funds were big enough to take unexpected losses when dealing the cards for $5 a piece. So instead Merlins Millions & Gold Ahoy gave me a few funds in this session. About an extra $40 from bonuses and free spins. With this I now have a little over $75. What I did not expect is when I made my way to Live Blackjack I did not expect my funds to go down within a matter of minutes. At first my funds slowly depleted to $40 then came back when I changed tables and seats. Then I placed $5 bets until my balance rested on $60.

I decided to stop right there because the tides were rushing back and forth (wins and losses were so close by) going to directions to make it look like I had "evened odds" or the "Status quo" on my balance.

Play Million was an okay visit to go towards but it could have been better!

Play Million it's a sister casino of Eucasino, that I especially love. They have nice Skill-on-Net slots, + bunch of Cryptologic slots. I also really love their promos, they have promo calendar, every day different promo.

Also they give me cool 300% bonus on my first deposit, that give me opportunity to play with 200$ as I made deposit of 50$. With 200$ balance I can easy grind their Skill-on-Net games with 1.5$ bet, and I start with Shark Super bet. Superbet mean that you pay a bit more than 1.5$, 1.75$ I think, but every spin on any place can appear wild shark and boost your winnings. And I like this chance to win big, so use it without questions. I play it a bit long, and finally hit 3 scatter to freespins with x3 multiplier. Freespins was bad, but last spin I get 3 wild in a row, and then appear warning shark, and my heart start beating, come on shark, made two more sharks to made it really big pay day. But no luck, it just made one more wild sign on place that it didn't get me anything. I was so unhappy, so I leave slot with 150$, and try my luck at Cherry Blossoms, if you hit there freespins and there at least 3-4 wilds, payout will be huge. But there again no any luck, no even freespins. And I lost almost except 50$ left, and my last slot was Doctor Love, because there freespins often, and I hope to health my balance. But again no, and I lost all, so bad day. That's all because of this stupid sharks. Anyway, I am usually won there, and made few cashouts from this casino.

So here is my marks for PlayMillion casino.
Software: 8/10 Skill-on-Net + DC Crypto, nice combo I like it
Bonuses: 10/10 lots of bonuses and promotions
Support: 8/10 always help me if I need ask something
Cashouts: under 48 hours usually, so 8/10
Total: 8.5/10 nice casino that I often play.

Never play in this casino most fake..

Play Million Casino News

Read all news about Play Million Casino, check for updates and stay tuned for exclusive bonuses.

ORYX Expands UK Presence via SkillOnNet Deal
Industry ORYX Expands UK Presence via SkillOnNet Deal

ORYX Gaming continues to grow its footprint in the United Kingdom in 2022, announcing that it had struck a deal to go live on multiple casino brands operated by SkillOnNet in the country.The partnership with SkillOnNet is the latest in a series of agreements that have seen Bragg Gaming-owned ORYX rapidly establishing a presence in the UK market upon obtaining its supplier licence from the Gambling Commission in November 2021.Establishing a Strong UK PresenceFollowing a successful integration, games developed in-house by ORYX and exclusive content from GAMOMAT and Peter & Sons will be available to players at various casino brands powered by SkillOnNet, including but not limited to PlayOJO Casino and Play Million Casino.ORYX is looking to strengthen its presence in the UK further in 2022 with the SkillOnNet deal being the first in the series of many more to come.ORYX intends to expand in the United Kingdom further in 2022, considering that market's growth potential. According to H2 Gambling Capital, in 2021, the total addressable market (TAM) for the UK's online casino sector stood at approximately £4.1 billion.ORYX's parent company Bragg expects its TAM to increase six-fold in 2022 to over £13.25 billion, with the UK market accounting for under one third.Hitting the Ground RunningCommenting on the deal, Chris Looney, Chief Commercial Officer at Bragg, said ORYX has "hit the ground running in the UK", and it is "thrilled to have partnered with a number of leading operators so swiftly after receiving our UK licence."This agreement with SkillOnNet for the distribution of our content across their many brands is testimony to the player appeal of our content in the UK which we expect will allow us to continuously grow our share," Looney noted.Meanwhile, Head of Games at SkillOnNet, Jani Kontturi, shared his enthusiasm by saying that the operator is "always looking for exciting new content to add to our offering."ORYX brings a diverse mix of unique and entertaining games that we are confident will resonate with our players in the UK," Kontturi pointed out.

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