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Play Million Casino - Payout of just 70€ delayed for over a week now

RESOLVED
andriy88 Germany
Posted on May 17, 2017

I am waiting since one week for a withdrawal of 70€. The only answer from the support is "your payout is under review from the responsible departement". This told the support before two days, too. One week for a simple of payout of 70€ is much too long. The best thing is, the support tells, that they can`t tell me anything, because a different departement is responsible for the payout, but otherwise the support tells all communication goes through the support. That`s a easy way to simply delay payouts without the need to have a reason for delayed payouts.

andriy88 Germany
Posted on May 18, 2017

After one week, the support tells me that I have to send documents. The support needs 7 days to tell me this !!!!! I have send the documents and nothings happens. Three days later no answer from the support, no withdrawal.

andriy88 Germany
Posted on May 18, 2017

The payout was processed today.

AskGamblers
Posted on May 19, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.

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