I am waiting since one week for a withdrawal of 70€. The only answer from the support is "your payout is under review from the responsible departement". This told the support before two days, too. One week for a simple of payout of 70€ is much too long. The best thing is, the support tells, that they can`t tell me anything, because a different departement is responsible for the payout, but otherwise the support tells all communication goes through the support. That`s a easy way to simply delay payouts without the need to have a reason for delayed payouts.