Planet 7 Casino Complaints - Withdrawal & Other Problems

Planet 7 Casino - Waiting payout, no responses from their support

I submitted a withdraw on Oct 8th. For 2500.00 I was told on the 16th it was sent to processor. No more communication with planet 7. They will no ...

Planet 7 Casino - Delayed Payments, Again

Total of three payments delayed. 1 for $820 1 for $670 1 for $2100 For a combined total of $3590 It has been 6 weeks since the first approval ...

Planet 7 Casino - Cannot get my money, cannot even log in anymore

I had a total of 1000 approved and just waiting for payment was promised it will be sent. That was aug 2 . Now I can't even log in it won't let me. ...

Planet 7 Casino - Delaying a bank transfer for months

Need some one higher up that can help....Please...3rd attempt for my bank wire for around $2,000...was approved back in August 2016...was told it ...

Planet 7 Casino - 14 Business Days And Still No Approval

Requested a $2,000 payout on Tuesday, 10/4. Their policy states "all withdrawal requests will be reviewed and approved, or declined, within 3 business ...

Planet 7 Casino - Waiting 10 weeks for a withdrawal

I had a $100 withdrawal approved on 8/16/16 as a test after seeing so many complaints about slow payment. Obviously they were right. I was told "Thank ...

Planet 7 Casino - Delayed payment, zero communication

It has been over 2 weeks since I requested my first withdraw. I requested 2 more in the next days following. The withdraws are no longer pending and ...

Planet 7 Casino - Not Responding, Not Paying Out

I was approved for my $2,500 withdrawal request and told by a casino rep (Robyn) that it was pending processing while acknowledging a delay. She ...

Planet 7 Casino - Failure to communicate about the status of my withdrawal

My withdrawal request was approved on 09/21/2016 for the amount of $1000. I was assured I would receive my payment within 7-10 business days. I have ...

Planet 7 Casino - Non payment of withdrawals & no communication

Hello so I have an approved withdrawal from 7/29 $1865.00 and one from 8/27 $1610.00 not received so 55 business days for the first and approx 35 or ...

Planet 7 Casino - Delayed payments

On 7-25-2016, I submitted all requested information for my 2500.00 withdrawal request. Payout was confirmed. In August, another withdrawal request was ...

Planet 7 Casino - Won't pay, won't respond

Event 50527789 Approved 8/27/2016 4:01:13 PM Amount ($2,013.00) Event 50908517 Appoved 8/31/2016 4:08:55 PM Amount ($1,867.00) (Reference #: ...

Planet 7 Casino - Wire transfer still not received

Withdrawal requested on Aug 25th Approved August 30th for $1167. As of today, I still have not received my withdrawal. A wire transfer does not take ...

Planet 7 Casino - Still waiting on payment

This is the second time that I have opted to withdraw money the first time drug on for quite a while as well and I had to place a complaint on this ...

Planet 7 Casino - Deposit was double charged for the second time

I have recently been double charged at planet 7 casino for 2 amounts I did not deposit. In the passed this happened before but a processing manager ...

Planet 7 Casino - Delayed payment of $400

I made a withdrawal in July, it was approved and said I would be getting the tracking number in the next day or so, It has been 3 months and I have ...

Planet 7 Casino - Won't send any monies not even a check

I have been given the run around in regards to over $95,000.00 in winnings. They requested documents, I complied. It has been over 42 business days ...

Planet 7 Casino - Bank said their check was fraudulent

I won $12500.00 and at first wanted to do a wire transfer. I have had winnings at other casinos deposited this way before. Lots of rules for wire ...

Planet 7 Casino - "Lost" Payment, Really?!

$2,000. I'm a level 2 VIP (whatever that means)... I submitted all of my information for a bank wire withdrawal. After I was told it was approved and ...

Planet 7 Casino - Withdrawal payment delayed for 1 month

Withdraw was made early in September. All documentation provided as requested, and were received as completed on "09/14 10:21 AM". I was told my ...

Planet 7 Casino - Still waiting on a withdrawal

I've been waiting for my withdrawal since Sept 27. I keep getting the run-around that it was approved for processing, but they've yet to issue a check ...

Planet 7 Casino - Payout still not received

My withdrawal was approved for payout on September 21st, 2016. I was then sent to the payouts department where they told me my payment would be sent ...

Planet 7 Casino - Payout Delayed Again

For the 2nd time I have had to make a complaint against planet7. They have everything right in friendly staff, quick response on live chat but fail in ...

Planet 7 Casino - Withdrawal not processed and still pending

Hello - thank you for looking at this. I have two withdrawals pending at a total of $1852 $1552 dated 9/29 and $300 dated 10/1 - they are still ...