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Planet 7 Casino - No money & no communication

RESOLVED
Harleydmann1 United States
Posted on November 11, 2016.

I've have tried to contact everyone through every contact system they have I've sent numerous emails made a ton of phone calls and sat and waited for live chat and still no one answers but when you don't have no payout coming to you, you can get anybody and everybody so they have to screen the calls so they can avoid from helping you get matter resolved. I have received payouts from them but every time it gets a little longer. I've spoken with VIP department and for 3 weeks now someone has told me that they where gonna go ahead and push payment through and still nothing. My last attempt I've sent emails to every department they had and explained my situation but still no one has emailed me called me or nothing.

AskGamblers
Posted on November 11, 2016.

Dear @Harleydmann1,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thank you for your cooperation.

AskGamblers
Posted on November 14, 2016.

Dear @Harleydmann1,

Please let us know if there's some update on your issue.

Posted on November 18, 2016.

Hi Harleydmann--

I'm terribly sorry for the delays you've experienced with this.

I've reviewed your account and I do see that your wire has already been sent off to processing. I would expect you'll see the funds reflected in your account by mid-week, next week.

Again, I apologize for all the frustration with this.

All the best,

Tawni

Harleydmann1 United States
Posted on November 19, 2016.

Resolved on planet 7 there a little slow paying but will pay

AskGamblers
Posted on November 19, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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