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Parimatch Casino

Our Rating CasinoRank
2/10
CasinoRank
Player Rating 123 reviews
8.9/10
123 reviews
Complaint Response 219 complaints
2 days avg. 219 complaints
What we like
  • Home to leading software providers
  • 24 hour withdrawals once processed
  • Live chat and phone support available 24/7
  • Mobile friendly design
What we don’t like
  • Somewhat limited number of payment options
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Parimatch Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://parimatch.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, Russian, Ukrainian, Hindi
Casino Type
Instant Play, Mobile, Sports, Crypto Casino

Parimatch Casino is an online casino where members will be able to enjoy games from several software providers that include Microgaming, Fugaso, Play’n GO and EGT. There are games that include video slots and table games and players will also be able to try numerous sports games or play in the live casino. The site can be accessed instantly through a web or mobile browser. Parimatch Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Italy, Netherlands and Switzerland. For an exhaustive list of restricted countries, please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino can even be played on the go through a mobile device such as a smartphone or tablet device. There’s no app for the mobile casino, players can simply open their compatible mobile browsers where they’ll have instant access to most of the casino's games. Players can register on either the web version or mobile version using the same details.

Security and Fairness

When it comes to security the casino utilizes the encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

As for fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Parimatch Casino. Learn more about complaints.

Show all complaints
Parimatch Casino - Deposit not credited no response from support

Casino Name: Parimatch

User ID: < removed and sent to the casino >

Country: India

Complaint Summary

A deposit of ₹2,500 was successfully completed from my bank account but was never credited to my Parimatch account. Despite multiple attempts to contact Parimatch support over the past two weeks, I have received no response, acknowledgement, or resolution.

Deposit Details

Amount: ₹2,500 INR

Date & Time: 6 January 2026, 12:31 AM

Payment Method: UPI

UPI Transaction Reference (UTR): 637217188010

Transaction Status: Successful

Bank: Union Bank of India

Paid From UPI ID: 8555018123@yescred

Paid To UPI ID: 8523084641@ptaxis


I have attached the payment screenshot as proof.

Communication Attempts With Parimatch

Sent multiple emails to Parimatch support on different official domains — no reply received

Tried contacting 24/7 customer care, but it only connects to a bot; no option to speak to a human agent

Raised a support ticket through the chatbot

Ticket Details:

Ticket ID: #64768413

User ID: 405012773

Amount: ₹2,500 INR

UTR: 637217188010

It has now been over 2 weeks, and I have not received any response, acknowledgement, or update regarding my issue.

Issue

Deposit successful from bank side

Amount not credited to Parimatch account

Complete lack of response from customer support

Ticket raised but ignored

Resolution Requested

I respectfully request AskGamblers’ assistance to:

Help me get my ₹2,500 deposit credited to my Parimatch account

OR

Obtain a refund if the credit is not possible

I am fully willing to provide any additional documents if required.


Thank you,


staus Resolved
₹2500

Complaint Statistics

Resolved 129
Avg. Amount $ 3,487
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
8.9/10 123 reviews

Top reviews from our players

I've been playing on Parimatch for a long time already and never faced any bullshit that people write about here.
Everything works properly, accounts don't get blocked when they win in casino or at bets.
Yes, if the win is big, it's necessary to go through verification. I have no problems with documents, so I always receive money on my card very quickly.

Hello! Thanks for the feedback about the company. Good luck to you! 💛🖤

user avatar

I like casino more than bets. Parimatch is very good in it. The choice is always big. As for the advantages, the app has no bugs and works well.
When I have a win, I usually withdraw it within several hours, not days as some people write here.
When I had a big win, I didn't face any problems with verification. All the documents were accepted so far, and withdrawal was fast.
Personally I can definitely recommend Parimatch.

Hello! We work hard to get that kind of feedback 🙌 Thanks and good luck! 💛🖤

user avatar

I just saw the bonus for registration, signed up, placed a bet and keep playing there. I am an amateur. I play for emotions. I figured out how to use the site right away.
I bet 5 bucks for interesting matches, sometimes I take express. Professionals can skip my review because for them a 5 dollar-bet is probably nothing. But for me it's excitement and cool emotions.

Hello! Thank you for the nice review. Watching the match and betting on it is really cool. Good luck to you!

user avatar

I'd like to note the nice and understanding support team on Parimatch. Last week I had to clarify one moment, so I wrote my question in the chat and received a reply almost immediately. Everything was resolved.
The operator was very pleasant, he explained everything and answered my question. I'm even a little bit surprised that there is such a nice service in India.

Hello! Thanks for the positive feedback. We wish you a pleasant game! 💛🖤

user avatar

The coolest company ever! Guys, don't be fooled by negative reviews. It's all individually. I've been playing for more than two years. I tried other platforms too. So I have something to compare with. Parimatch is awesome. I received all the money I withdrew to the penny. I make deposits and withdrawals very quickly. No questions.

Hello! It's a pleasure to read your review 😍 Thank you! We wish you big wins 🤑

user avatar

Guys, I'm into into fighting - MMA and UFC are my passion. So, I had been looking for a bookmaker with good odds and lines for these sports. Finally, I discovered Parimatch and stayed there. It's top. I enjoy playing there a lot.

Hello! 🙌 Thanks for the nice words. Good luck! 💛🖤

user avatar

Quite a decent gaming platform. What I like most is how it's developed for mobile devices. Really convenient to play during commuting. Besides, I experienced no issues with withdrawals. Good customer support.

Hello! Thank you for your positive feedback and wish you more winnings!

user avatar

One of the few good casinos. I used to play only roulette, but then I decided to try slots and fell in love with them. Of course, I continue to play roulette sometimes, but I get more excitement in the slots. If you don't get too carried away, you can even be in the black here.

I would change the split table design a little bit, which allows you to play two different games at the same time but as you see it's not a major disadvantage.

Hello! Thank you for your high rating and positive feedback about the company. We wish you a successful game and good mood!

user avatar

A pretty good site with really interesting games. The interface is quite intuitive, so one can figure it out there fast and without any help. I'd like to share my impression about JetX game on Parimatch. 10 times in a row the rocket exploded with a coefficient of 1x-2x on a high bet. On a small bet, the ship lasted x78, although it took the money for another x3. It's sad, to be honest.

Hello! Thanks for your feedback. We are glad that you like our interface. It is worth noting that we are constantly working to improve the site, its design, functionality, content, the sports line, and the Casino. As for the game JetX, you probably aware that the game is based on a random number generator and there's a matter of luck. Do not stop at one game, we have hundreds of them, try something else. We are sure that luck will still be on your side!

user avatar

On the positive side, there is a really large selection of sporting events, and a flexible betting system. I was pleased with the presence of slots for every taste. There is also a good visualization of the poker tables.

It is difficult to understand the bonus system. The conditions are written in an understandable language, but I still don’t fully understand how it works. I was given free spins in different slots, they were just zero. As I understand it, the first to be withdrawn are the Money that I personally deposited, and in order to withdraw the bonus money, you need to replenish it a bunch more times. Either I don't understand something, or I'm just really unlucky.

Hello! Thanks for your feedback. Our support is ready to help you deal with this situation promptly. Write the details (account number, bonus names) to our operators and they will help you quickly. Contacts are listed on the website. We are waiting for your message 💛🖤

user avatar

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