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Parimatch Casino

Item: Parimatch Casino
Rating: 2
Author: Irena D.

The casino is restricted in your country.

Our Rating CasinoRank

2/10

CasinoRank

Player Rating 124 reviews

8.9/10

124 reviews

Complaint Response 264 complaints

2 days avg. 264 complaints

What we like

Home to leading software providers
24 hour withdrawals once processed
Live chat and phone support available 24/7
Mobile friendly design

What we don’t like

Somewhat limited number of payment options

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Irena D.

Parimatch Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://parimatch.com/

Established

2019

Licences

Curacao Gaming Control Board

Company

Sport Global Pari N.V.

Affiliate Program

Parimatch Affiliates

Languages

English, French, Russian, Ukrainian, Hindi

Casino Type

Instant Play, Mobile, Sports, Crypto Casino

Parimatch Casino is an online casino where members will be able to enjoy games from several software providers that include Microgaming, Fugaso, Play’n GO and EGT. There are games that include video slots and table games and players will also be able to try numerous sports games or play in the live casino. The site can be accessed instantly through a web or mobile browser. Parimatch Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Italy, Netherlands and Switzerland. For an exhaustive list of restricted countries, please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino can even be played on the go through a mobile device such as a smartphone or tablet device. There’s no app for the mobile casino, players can simply open their compatible mobile browsers where they’ll have instant access to most of the casino's games. Players can register on either the web version or mobile version using the same details.

Security and Fairness

When it comes to security the casino utilizes the encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

As for fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.

Deposit Methods

Visa, MasterCard, Direct eBanking, WebMoney, Skrill, Neteller, Bitcoin, Bank Wire Transfer, Ethereum, Tether, Payz, Litecoin, Bitcoin Cash, AstroPay Direct, Flexepin, MuchBetter, Neosurf, Apple Pay, Google Pay, UPI, Paytm, Jeton, NetBanking, RuPay, PhonePe

Deposit Fees

Withdrawal Methods

Visa, MasterCard, WebMoney, Skrill, Neteller, Bitcoin, Bank Wire Transfer, AstroPay Direct, NetBanking, UPI, Ethereum, Litecoin, Tether, RuPay, Jeton

Withdrawal Fees

Withdrawal Limit

Not Stated

Currencies

Canadian dollars

Pending Time

0-24 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 3-7 days
Card Payments 0-72 hours
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, Amatic Industries, Belatra, Betsoft, Blueprint Gaming, Booming Games, Booongo Gaming, Elk Studios, Endorphina, GameArt, Ganapati, Genii, Habanero, Igrosoft, Inbet Games, Nolimit City, PariPlay, Platipus Gaming, Play'n GO, Playson, Red Rake Gaming, Red Tiger Gaming, ReelNRG Gaming, Spinomenal, Tain, Thunderkick, Tom Horn Gaming, Wazdan, World Match, Yggdrasil Gaming, 1x2Games, Amusnet (Former EGT Interactive), Fugaso, CT Interactive, Leap, TrueLab Games, SmartSoft Gaming, Quickspin, OneTouch Games, Evolution Gaming, Authentic Gaming, Ezugi, LuckyStreak, Betconstruct, Gaming Corps, Playtech, Pragmatic Play, Skywind Group, Pocket Games Soft, 3 Oaks Gaming, Onlyplay, NetGaming, KA Gaming, Kalamba Games, 7Mojos, Hacksaw Gaming, Evoplay, NetGame, Mr. Slotty, BGaming, Mancala Gaming, Mascot Gaming, Spade Gaming, Oryx Gaming, Swintt, Stakelogic, NetEnt, Givme Games, Relax Gaming, Spinmatic Entertainment, Gamesys, Big Time Gaming, Apollo Games, SYNOT Games, High5Games, Turbo Games, Leander Games, Caleta Gaming, Slammer Studios, Spribe, Gamzix, Triple Cherry, Champion

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

There are loads of games to choose from at the casino and they happen to include a neat selection of video slots. Providers can easily be found within the games lobby, but there's just far too many for us to mention. Players can select their favourites providers if they wish which can certainly make it easier to find the games they want to play. And, since there is so much choice here, players may also find the search tool handy. Titles include the Book of Dead Slot, Immortal Romance Slot, Vikings Go Berzerk Slot and Mega Moolah Slot.

There are many table games that are available here as well that include variations of blackjack, roulette and poker. Players can pick betting limits that best suit their budgets and there is enough variety here to cater for any kind of table gamer.

The casino features a solid collection of video poker games too. There are loads to pick from with many of the games available in multi-hand versions ranging from one hand to 100 hands. They include games like Double Bonus Poker and Tens or Better Poker.

Live Casino

Players can also feel the atmosphere of a real casino when they play the games that are available in the live dealer lounge. Games here are hosted by the likes of Evolution Gaming and are all hosted by real-life dealers which can be both male and female. Games include Live Monopoly, Live Baccarat and Live Deal or No Deal.

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility. However, players who need further assistance can email the casino or submit their queries via phone.

Suggest an edit

Complaints

Read the complaints other players have left for Parimatch Casino. Learn more about complaints.

Show all complaints

Submit complaint

Deposited money not reflected in my wallet

I deposited 10000 rupees to my parimatch account on 27th February 2026 @ 2240 hours and UTR Number is 615049360747, https://pm-betting.com/en/

I message daily on the online chat, but they are not resolving my problem.

Please resolve my issue,

It's been more than one month now

ID- 843210613

I submitted all my proof to parimatch live chat agents.

Please resolve my issue

62h left

₹10000

Account Blocked and withdrawal blocked

I am writing to file a complaint against Parimatch regarding the unjustified blocking of my account and withholding of my funds.
My account is fully verified, and my identity status shows as verified on their platform. I have submitted all required documents multiple times, including my PAN card, selfie verification, and original bank statements from both SBI and IDFC FIRST Bank.
Despite completing all verification requirements, my account was blocked after I accumulated winnings, and my withdrawals have failed. Currently, a balance of approximately ₹3,50,000 remains inaccessible.
The main issue raised by the casino was regarding certain transactions (₹4970 and ₹4990), which they referenced as dated 13/03/2026. However, these transactions were actually processed on 14/03/2026, as clearly reflected in my official bank statement. I have already provided this clarification along with complete bank statements covering all requested dates and transactions.
Additionally, I have successfully deposited and withdrawn significant amounts in the past, which demonstrates the legitimacy of my account and payment methods.
Over the past several days, I have been repeatedly asked to submit the same documents, despite already complying fully. This has caused unnecessary delay and frustration.
At present, the support team has informed me that my case is under review and processing, but my account remains blocked and my funds are still inaccessible.

89h left

₹350000

Account blocked KYC pending for 25 days

I requested a withdrawal of approximately 6700 INR and 9.5usdt from my account.

The operator required full KYC verification before processing the withdrawal.

I submitted all the requested documents exactly as instructed.

However, my KYC verification has been pending for 25 days, and the withdrawal is blocked.

I contacted support regarding the delay, but did not receive a clear response or resolution.

All documents were submitted correctly, yet my account verification is still not completed.

Because of this delay, I cannot access or withdraw my funds.

I request assistance to review my submitted KYC documents and resolve the verification so my withdrawal can be processed.

Account ID: 639544302

34h left

₹6700

Three deposit are pending from last 1 month

Regarding my ticket -

Dear Askgambers Team,

My account Id is 814316340.

I want to officially complain against parimatch for not completing my three missing deposits of Rs 17,500, Rs 3700 and Rs 1500 respectively over the last month.

I have already created ticket for all three deposits and also submitted the bank statement but they simply don't care. They neither reply nor look into my ticket. Every second deposit fails and our money is stuck with them.

So, I request you to help me in resolving this issue with parimatch.

Below are my three tickets created -

85896714 (amount 3700)

#85897146 (amount 1500)

#82544198 (amount 17500

Kindly resolve this on priority basis.

Thanks

53h left

₹22700

Withdrawal issue for 2 month

Sir, I want to tell you that Parimatch India has been holding two of my payment accounts for some time now. I have submitted all the documents, but nothing has happened regarding the resolution process: 66527936, amount 1096, date 11/01/2026
65359119, amount 1068, date 06/01/2026
And my Parimatch India ID is 142653111

Resolved

₹2164

Self Exclusion or Permanent Closure Request

Hi Askgamblers and PariMatch team.

Writing this complaint to help me self exclude or if possible permanently close my Parimatch account owing to my personal reasons.

I tired sending a mail for this but all the support email ids seem to be invalid for Parimatch India and no help on live support for this. There is also no provision on the Parimatch website or the app for this.

My Parimatch ID is - 798633733

Requesting support to self exclude for atleast an year or if possible and even better help me permanently close my Parimatch account.

Can provide any other required information.

Please support.

Unresolved

Pending Deposit Rs 1999 Ticket ID 67245323

Respected AskGamblers and PariMatch Casino Team,
I am writing to enquire about my pending deposit of Rs. 1999 on PariMatch Casino.
The details of the transaction are:
UTR: 162930289776
Time of payment: 4:29PM IST
Date of Payment: 15th January 2026

I have raised this with the PariMatch support team and they haven’t been able to resolve the issue. Infact, I have also raised this via a ticket too but the ticket states I have to upload my bank Statement. The only problem is that the ticket does not provide for a method for me to provide the bank statement. I have on multiple occasions sent the team my bank statement via email and via live support stating that I am not able to upload it on the ticket directly. Kindly, look into this matter. I have attached the relevant email threads, ticket screenshot, and the payment screenshot as well. I am only receiving automated responses from the PariMatch team and hence request for official support.

I humble request the AskGamblers team to help me secure my deposit as this is a large sum of money and the PariMatch team has been unable to provide a satisfactory resolution to this.

21h left

₹1999

INR 80K Pending withdrawal and depsoits

Parimatch team.and Askgambler team,

My Parimatch ID is 684407601
Despite multiple escalations, tickets raised, 4 withdrawals amounting to total of ~INR75000 ( 9100, 5000,19004,19005,19864) and 1 depsoit amounting to INR 5000 (more than 1 week back) have not been credited to my bank account or my Parimatch account . This is nothing short of mental harassment and fraudulent behaviour of the highest order from Parimatch. Attaching bank account statement till date and ticket details.

1) Ticket no 81205451 is for 9,100 INR (HDFC bank account - statement attached)
2) Ticket no 81205782 is for 5,000 INR (DCB bank account, statement attached)
3) Ticket no 81206014 is for 19,864 INR HDFC bank account - statement attached
4) Ticket no 81206289 is for 19,005 INR (DCB bank account, statement attached)
5) Ticket no 81206488 is for 19,004 INR(DCB bank account, statement attached)
6) Withdrawal of INR 5000 - payment receipt and HDFC bank statement attached

I have attached my updated bank statement as well. Password: 63386449 for HDFC bank statement. Password 108570975 for DCB bank statement

Please help me and save from this harassment and mental distress Parimatch is subjecting me to.

41h left

₹80000

Withdrawal money not credited yeet

Still my withdrawal money is not credited to my bank account amount 24090.

It’s been 2 days still i didn’t get any response from the customer support I request askgamblers help me with this concern.

Amount of transaction. 24090

Transaction I’d. 171889458

Orde I’d. 189625546

Transaction date. 15/3/2026

Resolved

₹24090

Official complaint against Parimatch for non payment

I am submitting an official complaint against Parimatch for refusal to pay my withdrawal (10230 BDT,10/03/2025).

Account email: <email address removed>

Ticket #793967 closed without resolution.

All evidence attached: chat logs, emails, bank/crypto proof.

Despite repeated withdrawal requests over more than a year, Parimatch has refused to pay my funds. The ticket #793967 was closed without resolution.

The casino has also deleted internal withdrawal and deposit history.

I have attached all relevant evidence:

Chat logs showing promises of payout

Emails confirming withdrawal requests

Bank/crypto transaction history

Ticket screenshot

I request that the AskGamblers Authority investigate this matter and take necessary action to ensure my funds are returned.

Thank you for your assistance.

Resolved

Complaint Statistics

Resolved 171

Avg. Amount $ 2,984

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

8.9/10 ● 124 reviews

Top reviews from our players

Owhy

4 years ago

9/10

Easy withdrawals, fast winnings, upper chances for jackpots, support faster and helpful, amazing tournaments, great promotions, lucky bet don’t risk.

None, it’s my favorite casino on CIS, please add FS on bonuses, free bonuses, add promo codes, downed wagers for promotions, add events from PR new users

Hello! Thanks for your feedback :) In future we will add many new promotions.

Parimatch Casino 4 years ago

louisgim

5 years ago

1/10

Horrible customer service. I sent really clear screenshots the whole conversation and the customer service person clearly didn't bother to look at any and just gave me generic answers rather than answering my super basic question. Half an hour wasted and now im frustrated because I've gone round in circles for the last 30 minutes

Hello! We are sorry that you think so about us. Please specify your account number and the date of contact our support so that we can check everything and to take measures.

Parimatch Casino 5 years ago

alexslay

5 years ago

10/10

Great Casino, support is always very friendly and happy to help! Or i lucky but i always win here haha. Playing here since last year along with my friends.

Hello! We are very glad that you enjoy playing on our site. Wish you a good mood and more winning bets.

Parimatch Casino 5 years ago

Inactive user

5 years ago

2/10

Regarding this site, I was only interested in the casino, not sports betting; so I’ll only comment on that side.
They have some of my fav NetEnt games, but not all.
They appear to have a nice selection of other games & providers, too.
As per their T&C, only require you to wager 70% of your deposit in order to make a withdrawal request, which is good.
I didn’t deposit or withdraw, so can’t comment on those.

In their T&C, it says that you can only request a withdrawal 24 h after your 1st deposit. That was a huge turn-off for me. If I happen to score a nice win, sure enough I want to make a cashout very soon.
Their so-called support is slow, rude, and unresponsive.
Closing your account (even bringing up gaming issues) can’t ofc be done via chat, but only via email. It requires hard work, exchanging mails back and forth, and apparently a long time too - still my account hasn’t been closed, but again after all, I learned in the latest mail that ”Your data has been sent to our specialists. It is to be processed for some period of time. We will inform you about any changes or if additional data is requested, in the following letter.”
This is ridiculous, and also very irresponsible.