Withdrawal not received since October 2025
I am submitting this complaint regarding a withdrawal from my Parimatch account that I made in October 2025 but never received.
During October 2025, I made 9 withdrawals from my Parimatch account over a period of approximately two days. I successfully received 8 of these withdrawals, but one withdrawal was never credited to my bank account.
I have already contacted Parimatch directly regarding this matter and provided the available withdrawal information and a screenshot. I am requesting that Parimatch investigate the transaction and either return/credit the missing withdrawal amount to my account or provide clear evidence showing that the payment was successfully processed, including the relevant transaction reference/UTR/RRN or equivalent payment information.
I have evidence of the withdrawal and can provide my bank statement or additional documentation if required.
I respectfully ask the AskGamblers Complaint Team to assist me in obtaining a proper investigation and resolution of this missing withdrawal.