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ParadiseWin Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 11 reviews
4.6/10
11 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Extensive selection of all types of games from leading platforms
  • Features a live dealer casino
  • Completely instant-play gaming
  • Available on mobile
  • Live chat support available during the day, Mon-Fri
  • Secured with SSL encryption
  • Proven fair by iTech Labs
What we don’t like
  • Numerous country restrictions
  • Live chat not available 24/7
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


ParadiseWin Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://paradisewin.com
Established
2014
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Finnish, German
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

ParadiseWin Casino is a sunny online casino with an impressive range of games for all types of players. The site is completely instant-play and features slots, table games, and more from Microgaming, Endorphina, and Pragmatic Play, in three separate sections. Many of these can be played on mobile, too. Players at ParadiseWin Casino can also try their luck in a live dealer room. ParadiseWin Casino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries

There are certain restrictions when it come to registering an account at ParadiseWin Casino. More specifically, these restrictions include Belarus, France, Hungary, Latvia, Portugal, Singapore, The Kingdom of the Netherlands, Turkey, Ukraine, the United Kingdom, and the United States. 

Mobile Gaming

ParadiseWin Casino makes it easy to play games on the go. Players can simply go to the ParadiseWin website while on their smartphone or tablet and enjoy numerous mobile slots and table games. The mobile selection is continually growing and currently features games like Gonzo’s Quest Touch, Starburst Touch, and many more.

Security and Fairness

Players at ParadiseWin Casino can rest assured that their private details are kept private. The site uses SSL encryption verified by GoDaddy to protect sensitive information like credit card numbers, passwords, and other personal and financial data.

ParadiseWin Casino has its games audited regularly by iTech Labs, a leading independent testing firm. We have no doubt that players will get a fair game here.

StallCation

Complaints

Read the complaints other players have left for ParadiseWin Casino. Learn more about complaints.

Show all complaints
ParadiseWin Casino - Mysterious claim I have exceeded maximum bet and unfair balance reducing
I got email offer 200% deposit bonus from Paradise Win. I deposit 20€ , got 40€ bonus, total 60€. Wagering requirement was x35, so total sum to wager was 2100€. I got few big wins, especially from Gonzo Quest, about 600€ and 200€ betting 1,20€ per round. When wagering of bonus was completed my balance was 855€ which was reduced to 200€ because winning are limited to 10 times deposit amount. I was aware of that, so it was not problem to ”give 655€ back to the casino.” I continued playing with 200€ in my real money balance, hit pretty soon over 200€ win from Voodoo. I played until I had 300€ in my real money balance and made withdraw request 300€. I sent normal kyc-documents and everything seemed right. Then I got following email: Dear ***, Thank you for playing at ParadiseWin! We are sorry to inform you that you have breached the terms and conditions of bonus you recently claimed. Unfortunately, you have exceeded maximum bet per round of 5 EUR allowed for this bonus. More information regarding terms of this offer can be found on the page of respective promotion: https://paradisewin.com/en/promotions/general_bonus_terms Please be informed that according to ParadiseWin General Bonus Terms your withdrawal request has been rejected and your winnings have been cancelled. Your ParadiseWin account balance is 20 EUR. This is your deposit amount made 25th of September 2018. With best regards,  ParadiseWin Casino Payments Department I was shoked, because I was cautious while playing bonus money my max bet was 1,5€ or 1,6€. I asked about this from live chat, they adviced me to contact with email. This is what I wrote: Hi, I strongly disagree that I have exceeded maxium bet 5 EUR. I didnt place any bets more than 2€. Can you be more specific in which slot and when I have placed bet more than 5 EUR. And after I had wagered bonus, you reduced my balance to 200€ (i was aware of that, because bonus winnings are capped 10 times of deposit). But after wagering I made winnings with real money so how you can reduce those. BR *** I downloaded my gaming history log (attached) to examine and prove my bets, surprisingly it doesnt show bet amount when I have been playing with bonus money, every bet and win are ”0.00€” I havent got any reply for my email. And even if there is some violation with max bet (I honestly believe that there isn't) how they can reduce winnings that I have made with real money bets.
staus Resolved

Complaint Statistics

Resolved 2
Avg. Amount $ 45
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

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Player rating
4.6/10 11 reviews

Top reviews from our players

Paradise Win casino is owned and operated by Winzon group and is authorized and licensed by the Malta Gaming Authority. The entire site is very easy to navigate and all the tabs like Casino games list, Banking, offers, Terms conditions, tournament and other info are just away from the click of a button. You can choose to sign up at the casino from six currencies that are AUD, EUR, USD, NZD and CAD. The casino allows you to deposit and withdraw from more than 10 methods that includes carious E wallets such as Skrill, Neteller, Muchbetter, e-vouchers, bank transfers and credit or debit cards. The minimum amount for deposit and withdrawal is €10 and €25 respectively

The casino has a slot directory of almost 50 providers. Some of the major providers the casino has are BTG, Push gaming, Pragmatic play, Thunderkick, Netent, Relax gaming, Gamomat, Isoftbet, Quickspin. The casino updates new games to their site instantly upon their release and you can find them on new releases tab. Paradise Win casino gives a huge first deposit bonus offer to its player and this offer is a 100% bonus up to €300 and 100 free spins. To claim any bonus your minimum deposit needs to be €10 and to turn your funds into real money the deposit and bonus needs to be wagered 40 times and the casino gives you 30 days to complete this task. The maximum bet while being on bonus is €1. The casino does not allow all games to be played with bonus money and only those games are allowed which have a bonus tag. The 100 free spins are added in 5 batches of 20 spins on a slot called Orango. The casino apart from these bonus offers gives you free spin and reload offers every week and also organizes various tournaments for its players.

The casino has a very helpful support staff which is available from 5AM to 9PM UTC every day. You can get your account verified in under 24 hours by uploading your documents on the site or by sending them via email during weekdays. The casino is quite quick with their pay-outs and processes cash outs up to $300 in under 10 minutes. So far I have made 4 deposits at the casino and ,managed to cash out and one of them being from a no deposit bonus. I received all my pay outs in under 10 minutes. Paradisewin Casino is just like other Highweb/Winzon casino and I highly recommend it to other slot players.

Can't say something good about this casino. Thats a shame.

Worst casino I've played on. They offer their customers promotions, and when it is time to pay up, they claim that one is ineligible for a promotion,. Don't play here!!!!

Dear PHILIPPEHOFFMAN, Please contact our support on site via Live chat or e-mail and specify what bonus you didn't receive. We will do our best to solve the issue and help you. Best Regards Paradisewin casino team

user avatar

Most awful casino ever. I don't like the web design, promotions are borring and support not working 24/7, high wagering, non interesting content. Don't play here guys!!!!!!!!

Dear HUNGNATHAN86 Thank you for your feedback and for taking time to review our online casino. Online casino design is your subjective opinion, if you don't like the design, it doesn't mean that the other Players won't like it. Our bonuses and promos are much more interesting and fun, than mostly casino brands offer, even because we offer no deposit bonuses to test and play in our casino. Information about casino support working hours is available to all customers, even without an account Players can check this information. Our bonus wager is standard for the online casino industry. There are many casinos where it is higher. We have more than 1000 online casino slots, don't like the content - that's subjective opinion. Our casino has not cheated you in anything, we did not cancel your winnings, so writing this kind of comment is nonsense. Best Regards Paradisewin casino team

user avatar

NetEnt is the main available casino provider at ParadiseWin

Slow withdrawal process in hope customers will cancel their withdrawals.
Limitations is not working, I set up a daily deposit limit, but it was still possible to make further deposits.
10x rule at bonuses, take a bonus manage to wager it and everything above 10x gets subtracted (20 Euro with bonus and after the wagering you have max. 200 Euro).
Unprofessional customer support, using obviously mainly just google translator.
Whole site looks not professional.

Dear CASINOLOVER717 Thank you for the review. We are very sorry that you had bad experience with our casino. We are always trying to process withdrawals as soon as possible, but sometimes withdrawal process can take from 3 to 5 days (depending on chosen withdrawal method). This information can be found on the 'Banking' page at ParadiseWin.com. Our team has double tested Limitations and this option works fine. Players can set limit on Deposits, Withdrawals, Cashflow, Wager and Loss. Login => My Account => 'Payment Limits' It's always easier to win if you are using deposit bonus, that's why we are forced to add such rule as 'Winnings from deposit bonuses may be limited to the deposited amount multiplied by 10.' This information is available on 'General Bonus Terms' page at Paradisewin.com. Thank you one more time for your comment. Our team will be working on improving the services according to your review. Best Regards Paradisewin casino team

user avatar

One of my friends has won in this casino 1500 USD with the deposit of 45 USD. I am not so lucky and have lost free bonus they give upon registration. I like casino design and that they have Netent slots. Truly not bad casino. Definitely will play here.

Few slots didn't work, maybe it's my country restriction. They have just few deposit bonuses.

Most popular games available, fast withdrawal, free bonus upon registration (80 kr. No Deposit), good support.

Difficult to win with free bonus, wager is too high.

Dear EDWARD_BOLTON1974, Thank you for the review and for sharing your thoughts. We are doing our best in order for our players to be satisfied with our games and our support team. Wish you big winnings at Paradisewin casino!

user avatar

Not much to like about this casino except they have Netent slots

Terrible layout, nice 200% bonus but you can't use it on any decent games, to contact support you might as well get 2 paper cups and string, spent a fortune no loyalty bonus.. so many better casinos around.

Paradise win voided 10k € when I hit five scatter playing Dead or Alive betting 3,60€/spin because they say it's forbidden to play more than one slot at a time (!) since it affects the RNG (!) - there is absolutely no proove for this - it's blatant fraud in my opinion - please check forum for full story.

ParadiseWin casino it is a place which offers great bonuses, and just for this fact I think it is can compete with few other Netent casinos. At ParadiseWin casino there is offered games from Netent, Playtech, and other software which I never played and have no idea.

There is good customer support. I am always used live chat when I want to ask something, and I am always was able to get fast and reliable response, casino support agents never did anything wrong, always was very friendly and nice. This is not big deal for casino, but I am expecting such things from every online casino at which I am playing, because it is really important to provide good level of help to players. I think CS is good indicator of how good or how bad is online casino.

Bonuses and promotions are awesome. Weekly I got big deposit bonus, something like 100% or 150% on my next deposit. Or 50-100 free spins for my next deposit of 30 euros or more. Netent casinos usually not very loyal with bonuses, so things like that always more than appreciated, and I am always more than happy to claim such bonuses. Wagering requirements can be a bit lower, but there is really not so many things I can do with that, so just agree with that and claim bonuses, or disagree and did not play at this casino.

Withdrawals are usually processed to my Skrill account on same day, or next day. Of course it is a bit longer than top casinos which usually pay just within a hour or few hours, but it still good speed. If I played at evening and request withdrawal- I wake up morning and in couple of hours money already at my Skrill account.

Everything is just great, but withdrawal can be processed a little bit faster.

READ CAREFULLY THE T&C! Do not play with over 5€ bet when you have bonus money on your account. They wont pay any winnings if you do that. I did not read this and now they refuse to pay me any of my winnings because I played with over 5€ stake. I also won a lot with less than 5€ stake but they didn't care about that. I have never heard of such a ridiculous thing and recommend that you STAY AWAY FROM THIS CASINO. There are many many more casinos which don't have such ridiculous limitations with bonuses.

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