Page 2 – Player Reviews for ParadiseWin Casino

Only a few days ago I saw that ParadiseWin casino was giving 20 free spins on Starburst. I love Starburst and I love free bonuses, so I wanted to claim it. The fact that this casino has Netent and Playtech, GamesOS/CTXM software's excited me too.

I went to their page and tried to sign up, but it showed that I already have an account with them. I was really surprised, but then I entered the nickname I always use and my email, and got a new password sent to it. And then I remembered, I think I signed up there a month ago, didn't verify my email and didn't make a deposit. Then I verified everything and went to Starburst. Unfortunately I didn't got the spins, I think it's because I had signed up there some time ago.

I decided to contact the live support to ask, maybe they could give me the spins anyway, since I was a new member in a way (not made a deposit, not verified email til then). I wrote them an email, regarding the matter. Unfortunately they don't have a live chat and their working hours are very limited.

The next day morning I got my email answered. They said that unfortunately players from my country cannot be registered there because of legal reasons. I was a bit shocked because I just don't understand those casinos that let you register and enter your country. But when it is time to claim some bonus or make a deposit - you get to know that you cannot do that. Just a waste of time. While I was waiting for response, I checked their games. It's unfortunate that I cannot play there, because the variety of games looked really nice and the casino page looked great too.

For me it is a big minus that the live chat has so minimal working hours. If I had a bigger problem than just a bonus question, I would be frustrated. I think that a good casino needs live chat if not for 24/7 than at least from 9a.m. to 24.00.