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ParadiseWin Casino didn't give 300% Match deposit bonus after my 1st deposit

RESOLVED
Complaint Info
Disputed casino ParadiseWin Casino
Reason Bonus not given
Amount $ 90
sazzad Bangladesh Message
Posted on January 4, 2016

I had registered a account with Paradise Win Casino last week.Then I had deposited $30 and claimed 300% match deposit bonus while had been deposited.But after my deposit done nothing had been added with my account yet!I had tried to email them several times but no reply received!Live support is never available into casino.So,I am submitting this complaint why they didn't honor me my match deposit bonus 300% after my deposit had been done?Thank you.

sazzad Bangladesh Message
Posted on January 4, 2016

Finally, I had received $90 as 300% of my deposited amount of $30 plus they had gave me 30 free spins which I made another $93 as my bonus balance. However, I had noticed that with the bonus balance I only can play GAMEOS slots which I really never like. Played long long time with those big bonuses and finally I had wagered 40X of all balances before start play and I had managed to won $350 which I had requested my withdraw for 1st time. I also saw into AG forum that their e-wallet processing time 0-24 hrs which is good. Now, I am waiting for receive my payment $350. Thank you Askgamblers.

sazzad Bangladesh
Posted on January 4, 2016

Here is the Screenshot of my deposit and withdraw history.Thanks

AskGamblers
Posted on January 5, 2016

Based on player's last comment, we consider this case as resolved and it is now officially closed.

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