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Optibet Casino

Our Rating CasinoRank
7.1/10
CasinoRank
Player Rating 10 reviews
6.4/10
10 reviews
Complaint Response 8 complaints
3 days avg. 8 complaints
What we like
  • 24 hours withdrawal time frame
  • Top-tier software providers
  • Mobile-friendly design
  • Approved by eCogra
What we don’t like
  • Live chat not available 24/7
  • Large number of restricted countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Optibet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.optibet.com
Established
2015
Licences
Malta Gaming Authority
Company
Affiliate Program
Languages
English, Latvian, Russian
Casino Type
Instant Play, Mobile, Sports, Live Casino

Optibet Casino is a NetEnt and Microgaming casino designed for virtually every kind of player. The site is integrated alongside Optibet’s sportsbook, and all of the features of Optibet Casino can be accessed with just one account. The site is available to players in Scandinavia, Eastern Europe, and most other places around the world. It is available in 4 different languages and is licensed by the government of Malta.

Restricted Countries and Territories

Optibet Casino is unavailable to residents of United States and any country or territory where offshore online gambling is prohibited. The full list of restricted countries is available under 'More Casino Details'.

Mobile Gaming

Players who prefer gaming on the go can also access the casino from their mobile devices such as smartphones or tablets. Games can be played through a compatible mobile browser and no app is required. 

Security and Fairness

Players at Optibet Casino are protected with the industry standard of SSL encryption. This technology prevents anyone from being able to read sensitive information like passwords and financial data by converting it into unreadable, undecodable strings of text.

NetEnt and Microgaming are two of the most trusted and rigorously tested platforms in the industry today. All of the games are routinely audited by eCOGRA to ensure the integrity of the random number generator (RNG).

StallCation

Complaints

Read the complaints other players have left for Optibet Casino. Learn more about complaints.

Show all complaints
Optibet Casino - Delayed payment 9400 EUR

I am submitting this message as a formal complaint regarding the handling of my account and withdrawal requests on your platform.

I deposited a total of €4,000 on 22 November 2025 and started betting on your website. As a result of successful betting, my account balance increased to €9,400.

I have attempted to withdraw my funds multiple times:

A withdrawal request made on 22 November was rejected

Multiple withdrawal requests made between 26 December and 6 January have all been rejected

To date, not a single withdrawal has been approved or paid.

The stated reason for rejecting my withdrawals has been an ongoing and fragmented request for additional verification documents, which are requested one at a time. I have provided all requested documents promptly; however, they have repeatedly been rejected without valid or consistent justification.

Examples include:

A bank statement is being rejected as proof of address, despite this document being accepted by other licensed gambling operators

I was asked to provide a 3-month bank statement, but when I submitted it in multiple files, it was rejected because it was not “continuous,” even though this requirement was never communicated in advance

This process appears to be a deliberate delay tactic. I have spent an excessive amount of time complying with repeated and changing document requirements, despite having fulfilled all reasonable KYC and verification obligations.

My demand is as follows:

Immediate payment of my full balance (€9,400)

A written explanation detailing the specific reasons for the rejection of my previous withdrawal requests

staus Resolved
€9400
Optibet Casino - KYC issues

Hi,


I can’t verify my account due to an unusual KYC request and the Casino no longer investigates the issue:


"As a reminder, please provide a bank statement where is visible deposit from your card CC**** to our site. Make sure all this information is visible: In this document should be visible deposit to us, IBAN number, bank name, your full name, date, card number/details. It can be a PDF or a screenshot. Please note, if you send us a screenshot, make sure full URL of website is visible."


I have told the customer service that an IBAN number doesn't exist in the Credit card transactions in my bank application, so I can’t deliver that kind of document. The same issue has been confirmed by other community members (AskGamblers, Casino.Guru) as well; an IBAN information is not available on Credit card transaction and it is located elsewhere in the banking application. When I asked the bank about the document they said it is possible to modify the statement but then it wouldn’t be a website anymore as Optibet requires url of the website also.


So I delivered two different documents as a proof of payment; one with an IBAN numbers (bank transfer) and another one with the Credit card details that were available, but both statements were rejected by the casino's responsible department.


When told the customer service that I wasn’t satisfied with their request (resolution) and wanted to file a complaint they stopped responding to my messages.


Please help me with this issue, thanks!

staus Resolved

Complaint Statistics

Resolved 8
Avg. Amount $ 2,010
Avg. Complaint Duration 6 days
Avg. Response Time 3 days

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Player rating
6.4/10 10 reviews

Top reviews from our players

Good selection of games and sports betting. Winnings are paid relatively quickly if you are managed to stay verified. Lots of bonus and free spin offers.

One of a kind kyc requirements:

"Proof of credit card payment

Provide bank statement with visible deposit from your credit card to our site. IBAN number, bank name, your full name, date, card number/details should be visible in a screenshot or PDF file. In a screenshot full website URL should be visible."

Been a customer for over 5 year but now my account has been restricted as I can't provide such an information since IBAN number is limited to bank transfers.

Inactive user
5/10

Selection of games nothing special, just netent and microgaming, some support members nothing nice, only positive the fact that the pay out are more or less fast.

Taking into account, that the supplier of netent games no longer provides the ones for my country, I think very suspicious still being able to play those games in this casino-WILL be FAKE? It's a good question ....

Features are rare in these games (eg in 95 euros deposits and playing whit mini bets i get mabe 4 or 5 times featurs only whit verry small wins) if you like lose fast and whit not great fun optibet is a nice option to play

Good luck to all

Great first experience in optibet casino. Great welcome bonus with lots of freespins. Very easy registration. Got verified a few hours since I've sent my documents.

Used the welcome bonus wagered with a long and fun gaming session and managed to cashout 150x my original deposit. Easy cashout to credit card. I will definitely play here again.

Nothing so far. Everything was a great experience. I would say I wanted more game variety but since today they added play n go so keep it up guys!

I am having an account at optibet for almost a year - made some deposits and some withdrawals which all went fine and in general very fast (sometimes the same day , sometimes a few days).

One month ago I hit a huge score on a 100 € deposit (10k+) and was paid fast and in full aswell.

Great support team, great bonuses and in general a very professional run Site - if there was eleven Stars I would give it.

100 % recommended. 100 % trustful imo.

Thank you Optibet!

I have been playing here on and off without any problems, never managed to have much of a win, but that is down to bad luck and a risk we all take when gambling.

I made a deposit today which went through okay, then a notice popped up saying that due to new gambling regulations, UK cannot play here, apparently this new rule came into effect in December.

I am pretty annoyed, It would make more sense to have this notice displayed before a deposit is made; I am also wondering, why have they accepted previous deposits from me since December, when UK players shouldn't be playing.

Now I have to wait and have my deposit refunded which will hopefully be a straightforward process.

The way that this casino has failed to inform UK players they are not allowed to make a deposit when these new rules have been in effect since December.

Optibet is one of the casinos that I play from time from time when they have good offers and promotions. When I was to create an account at Optibet I saw that they only had esthonian gaming license which was unknown for me but after some research in the internet I saw many positive reviews for it so I made my account to claim some free spins offer they had. Now days they have also obtained a gaming license from Malta gaming authority too. Also they moved my account form optibet.lv to optibet.ee which I believe is due to these changes.

Optibet casino is a very nice casino with some of my favorites slots providers like NetEnt, Microgaming, Nextgen. I like the layout of the site and how they separate the providers. They have slots red for NetEnt, slots white for Microgaming and slots silver for the rest of the providers. They also have a very nice and friendly chat which I always find it working so it is probably 24 hours per day open.

I also like that they have a minimum deposit for e-wallets of just 3 euro which I find very nice. The casino has a very good welcome package giving deposit bonuses and free spins for your first deposits. The wager requirements are 40 times the bonus amount which is ok and the max bet is 10 which I find great. Also the minimum deposit in order to claim the bonus is only 10. So I find their bonus conditions very good. They also have a reward program were you can exchange points for bonus cash.

Unfortunately I was never been lucky to win anything here so I have not test their withdraw timeframes yet so I will continue to chase my luck here until I do. Overall I find Optibet casino a very decent casino.

Optibet is a good casino, fast payouts, good games and there is no problem with the site! Keep it up. Support is really great to!

They are missing some few games, but that's not an problem.

I have been in contact with MGA and they have told me that Optibet does not hold a license with them but are an Estonia based casino.

Hello oooo1111, To make things clear: Optibet.ee is operated under Estonian license, but Optibet.com is licensed by MGA. And is reviewed on this very page. Here you can find more info on Optibet Estonia by Askgamblers http://www.askgamblers.com/online-casinos/optibet-ee-casino-review/

user avatar

First time playing, I only ever play on slots and they have quite a good selection. Layout is good, easy to find everything.

Customer service response was quick via email, haven't tried live chat.

I made a withdrawal to e wallet and amazingly, the money was in my account within one hour, never had a withdrawal made that quickly before. Downside of course is the wait for the money to be transferred e wallet to my bank account.

I will definitely return to play again.

The only thing I don't like is I am unable to set a deposit limit, I enquired and this is not something they have, you can limit the number of bets, maybe deposit limits will be something Optibet will introduce in the future.

I guess Optibet Casino have made some major changes, because I am sure when I joined or when I saw this casino for the very first time, they had only Latvian casino license, well I am pretty sure of it and now when they are running under Malta jurisdiction, well must admit it’s a nice news for all us players, just because I am not that informed about Latvian license, so don’t know can I trust them or not.

When I joined this casino, the first impressions of their site look, that they really look like Trada Casino, don’t know why but that was first thing I thought of. Now they are stricter in the offers they have, because when I joined their casino and that was several months ago or maybe more, they were running free spins promo for all countries and I am sure it was like that, just because I played those free spins.

I had few times free spins from them, but didn't manage to withdraw from them, but as I know they are having all the time some nice promotions with free spins attached and the reason I know is, because I have use their bonuses. I really enjoy playing there and what I like at this casino is the wagering of their bonuses, which are not so bad, just because you need to wager the bonus only, so I guess nice friendly promos they have. Their customer support is very friendly and helpful, so thumbs up for them, will rate them 10/10 for giving great feedback to us players.

But what I did notice and don't like, is the fact that, every free spins they are giving away it’s for only few selected countries, actually that's the reason I don't want to deposit there anymore. When I wasn't depositor at their casino I was getting several times free spins and when I become depositor I didn't received not 1 free spins from them, so really odd campaign they are having. Nice casino, nice bonuses with good wagering requirements and great live support, good luck!

Hi katemak, Just wanted to thank you for your comprehensive review. More promotions for new and existing players to come, as well as free spins for all our players. I wish you good luck.

user avatar

Optibet Casino News

Read all news about Optibet Casino, check for updates and stay tuned for exclusive bonuses.

Mega Moolah Strikes Again as an Optibet Player Scoops the €7.2m Jackpot
Big Win Mega Moolah Strikes Again as an Optibet Player Scoops the €7.2m Jackpot

The industry's most popular progressive jackpot slot strikes again. And, if you don’t already know which game we’re talking about, let us explain. Microgaming’s record-breaking Mega Moolah slot. Other games try to live up to its same reputation but it undoubtedly remains one of the wealthiest online slots in history. Microgaming's most sought after progressive jackpot has paid out another multi million pound jackpot.Its latest millionaire was a lucky player at Optibet Casino whose bank account now looks €7.2m better off!Mega Moolah Does it Again The jackpot struck at Enlabs-owned Optibet Casino for the second time in as many months. The prize was an almighty one as the lucky punter walked away with a life-changing €7,231,507.69 when the largest jackpot in the game triggered on the 6th August. This followed the game's previous payout of €6.5m in June. Microgaming pays all of their progressive jackpot wins in one lump sum so when someone wins it, they really win it. This means the game's latest winner is an instant millionaire and is the 101st millionaire on the network to date. Back in April the game paid out a record-breaking €19.4 which is going to be a pretty hard one to top. A Fantastic Network of GamesMicrogaming’s progressive jackpot network has now paid out a staggering €1.45 billion to date with over €137 million awarded across all jackpots, tiers and games so far in 2021. John Coleman, CEO at Microgaming spoke about the game's latest achievement commenting  “Huge congratulations to the winning player – we’re used to seeing massive jackpots drop on Mega Moolah, and €7.2 million is a fantastic amount to win. Well done to Optibet for claiming a second consecutive Mega jackpot on our network.”Chris Davis, CPO at Enlabs also added: “We were delighted when Mega Moolah dropped at Optibet the first time, but for it to happen a second time a matter of weeks later is remarkable. I am certain that both existing and new Optibet customers will appreciate that this situation can only be attributed to the luck of the brand.”

Microgaming's Mega Moolah Pays Out Another Dream €6.5 Million Hit!
Big Win Microgaming's Mega Moolah Pays Out Another Dream €6.5 Million Hit!

Undoubtedly, Microgaming’s Mega Moolah Slot is one of the most popular progressive jackpot games in the entire world and it has yet again proven why! The game has recently paid out a mighty €6.5 million, marking its fifth win of seven figures or more this year!Microgaming’s Mega Moolah Slot makes more dreams come true as it pays out a mighty €6.5 million.Microgaming’s progressive jackpot network has now paid out an eye-popping and almost unbelievable €1.4 billion to date, with zero signs of slowing down!It’s Iconic For a Reason!If you don’t already know how lucky this game can be, where have you been all this time? Microgaming’s Mega Moolah Slot is nothing short of life changing and on the 4th June, this is exactly what happened.Someone’s life changed forever!At the start of the month, one lucky punter at Optibet.com was in the right place at the right time and managed to scoop a fantastic €6,597,136.10! This comes just weeks after the game paid a record-breaking €19.4 million on their Absolootly Mad Mega Moolah version.The game has also paid out more impressive wins back in February of this year when another lucky player triggered just over €3 million playing the popular progressive jackpot title.Win after win after win, as Mega Moolah makes this year one to remember.Their latest €6.5 million jackpot is not only the fifth seven-figure payout of 2021 but it also marks the 100th seven-figure sum in the history of the game! The provider's network of progressive jackpot games continues to be legendary as they have now paid out over €103 million awarded across all jackpots, tiers, and games so far this year!Cha-Ching Cha-ChingAlways thrilled with the popularity of their game, John Coleman the Chief Executive Officer at Microgaming said: “I’m delighted to see another big jackpot win so soon after Mega Moolah dropped for €19.4 million in April.”Coleman added “My congratulations go to Optibet and their player on this brilliant win. This is something of a milestone for Microgaming, being the 100th euro millionaire made on our progressive jackpot network.”Chris Davis Chief Product Officer at Optibet was just as pleased and said “We were thrilled to hear the news that one of our players had struck the Mega jackpot on the legendary Mega Moolah. Not only was it the first Mega jackpot to be hit at Optibet.com, but it’s also a tremendous multi-million-euro prize,” he noted.

The Latest €250K Jackpot Setting a New Record at Optibet Casino
Big Win The Latest €250K Jackpot Setting a New Record at Optibet Casino

Even when Christmas is over a lucky Latvian still manages to land an enormous jackpot and an historical win over at Optibet Casino. Yet again it was one of NetEnt’s popular online slots as the Divine Fortune Slot lives up to its wealthy reputation. This time, the win exceeded €250k, so the player could fulfill their New Year’s resolution just that little bit easier. Divine Fortune Pays AgainChristmas may be over, but it looks like the online casino is still celebrating the season of good will as one lucky member has just gabbed a cool €251,536.57 playing the Divine Fortune Slot. Optibet Casino has seen multiple big wins since they opened their doors but this time it was Raivis’s turn to steal the limelight. Optibet Casino pay out over €250K to a lucky player who bagged the latest Divine Fortune jackpot.Other great wins at the casino include a €71,894 which was take from their Cosmic Fortune Slot and a mass ice €93,180 again from the Divine Fortune Slot. A New Record is SetThe only difference this time round is a new record has been set. The latest win is the highest the casino has paid out so far sending the lucky player straight into their hall of fame. Unfortunately, the win wasn’t captured live so we could all watch it but the casino did manage to catchup with the winner shortly after his win. Raivis said "How did I feel when I saw the winnings?... (ha-ha-ha)... I was yelling like mad for 3 minutes at least!... Out loud! ... I've just started to play at that time... what, like 20 EUR? and then THIS! And thanks God I was at the office place so did not wake up the family! The family does not know yet... I will have to tell them where the money comes from, but I guess they knew I was playing at the Optibet. What are my plans? I guess I would like to get a new house for my family. Don't know yet. Let's see!"Team CommentsOf-course the casino was just as pleased to be setting this new record and Dainis Niedra, the Reginal Director also said “We have been keeping an eye on the 100K+ jackpot for almost a year and waited for the lucky winner who will finally break it. It was a pleasant surprise to find out that our winner Raivis was among our very first users right after the Optibet opening in 2008”.Congratulations from the entire team at AskGamblers and if you’d like to be the next jackpot winner just head over to Optibet Casino and hit register. 

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