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Omni Slots Casino

Item: Omni Slots Casino
Rating: 7.8
Author: Irena D.

Our Rating CasinoRank

7.8/10

CasinoRank

Player Rating 41 reviews

6.4/10

41 reviews

Complaint Response 14 complaints

2 days avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Omni Slots Casino brings you thousands of different casino games you can play from the comfort of your home. With a wide range of payment methods, it’s easy to make a deposit and start playing. The website is well-organised, making it easy to access everything you need.

Irena D.

What we like

Excellent live chat support
Wide range of payment methods
Various offer of casino games

What we don’t like

Lower withdrawal limits for e-wallets

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Omni Slots Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.omnislots.com

Established

2015

Licences

Malta Gaming Authority

Company

Dialmedia Limited

Affiliate Program

Slotpartners

Languages

English

Casino Type

Instant Play, Mobile, Crypto Casino, Live Casino

General Information About Omni Slots Casino

In our real casino reviews, we’re analysing each online casino in great detail, giving you all the accurate information you can use before you sign up. We’ve carefully inspected Omni Slots Casino, testing out different aspects of the website.

The first thing you should know is that the casino is licensed and regulated by Malta Gaming Authority. It’s one of the best casino websites with this licence, having the CasinoRank of 7.9.

Deposit Methods

Bank Wire Transfer, Visa, MasterCard, Skrill, Paysafecard, Jeton, Rapid Transfer, MiFinity, Neosurf, CashtoCode, Bitcoin, Ethereum, USD Coin, AstroPay Card, Payz, Interac, MuchBetter, Neteller, Revolut, Trustly, Zimpler

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Visa, MasterCard, Skrill, Paysafe Card, Jeton, Rapid Transfer, MiFinity, Neosurf, CashtoCode, Bitcoin, Ethereum, USD Coin, AstroPay Card, Payz, Interac, MuchBetter, Neteller, Revolut, Trustly, Zimpler

Withdrawal Fees

Withdrawal Limit

EUR 5,000 per day, EUR 25,000 per month

Currencies

Canadian dollars, Euros, Norwegian kroner, US dollars, Australian dollars, New Zealand dollars, Polish zlotys, Swiss francs

Pending Time

24-48 hours

Withdrawal Times

E-Wallets 0-12 hours
Bank Transfers 1-5 days
Card Payments 1-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at Omni Slots Casino

Omni Slots Casino offers a wide range of payment options, all of which are listed in our Payments tab. Remember that some methods may not be available in your region.

The site is on our list of crypto casinos because it accepts currencies such as Bitcoin, Ethereum, USD Coin and many others.

Deposits and withdrawals are straightforward. Make sure you have your account verified at the start. But, when your deposits reach €2,000 from the moment you open your account, the casino will ask you to send some documents to ensure everything is ok.

As for withdrawals, the casino needs 24 hours to process requests. If you’re registered from an EU country, the money will be transferred to your account within 3 days, but it may take longer for countries outside of the EU.

The minimum withdrawal for EU players is €20 (€50 for others), while the maximum daily limit is €5,000 for all options except e-wallets, where the limit is only €1,000. If you need to withdraw over €25,000 a month, the casino will divide the overall sum into monthly installments.

Game Providers

Games Global, NetEnt, Betsoft, PariPlay, Genesis Gaming, Quickspin, Rabcat, Amatic Industries, 2 By 2 Gaming, Wazdan, Big Time Gaming, Endorphina, Gamomat, Stakelogic, BF Games, Fazi, Golden Hero Games, Kalamba Games, Leander Games, NetGame, Oryx Gaming, Play'n GO, Playson, Pragmatic Play, Revolver Gaming, Touchstone Games, REDSTONE, Peter & Sons, AceRun, Swintt, TaDa Gaming, Playtech, 1x2Games, 4ThePlayer, 7Mojos, Amusnet (Former EGT Interactive), Atomic Slot Lab, BGaming, Boomerang, Booming Games, Ezugi, Fugaso, G Games, Gaming Corps, Habanero, Hacksaw Gaming, iSoftBet, Platipus Gaming, Red Rake Gaming, ReelPlay, Reevo, RubyPlay, Spinomenal, Spribe, Thunderkick, Wild Streak Gaming, Yggdrasil Gaming

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Games at Omni Slots Casino

Omni Slots Casino is packed with a large number of different games. Partnering up with dozens of software providers such as 1x2gaming, Playson, TaDa Gaming, Yggdrasil and others, you have access to hundreds of online slots with different themes, features and prizes.

You can also find table games such as poker, roulette, blackjack and other titles, but if you want a different experience, the live casino lobby is open for you.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Omni Slots Casino’s Commitment to Responsible Gambling

Omni Slots Casino has a page dedicated to responsible gaming where you can find all the information about tools within the site and orgnisations that work with players.

Within your account, you can set deposit limits in just a few clicks. Players can also set session reminders, while time-out and self-exclusion are always there if you need shorter or longer breaks.

On the site, there is a self-assessment quiz you can take and see if you need to take action immediately. Overall, Omni Slots Casino is good for players in the responsible gambling department.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at Omni Slots Casino

Support at Omni Slots Casino is well-organised. There’s an FAQ page with answers to common questions and there are separate emails for support and complaints.

You can send the email by filling out the form directly on the website. The faster option is live chat, which can be accessed from the main menu or the button in the right corner of the screen.

Live chat works 5am - 11pm CET daily. We’ve tested the support and it’s been great. Our agent responded quickly, giving short and to-the-point answers. They didn’t direct us to Terms and they tried explaining things.

Suggest an edit

Complaints

Read the complaints other players have left for Omni Slots Casino. Learn more about complaints.

Show all complaints

Submit complaint

Omni Slots Casino - Account verified then closed without any further explanation

I verified my account at Omni, sent all requested documents, received an email that my accoutn is fully verified and that I can make withdrawals, when I did withdrawal of 980 eur, I received and email from omni that my account is under investigation per section 8.6 as review of game play, that was 9 days ago, I sent them after that several emails asking for explanation because access to account is restricted but no answer, on chat support tells me that account is locked by management decision but they cant give me more info, please help

Unresolved

€980

Omni Slots Casino - Repeatedly delayed payment

I requested a withdrawal around June 14th, 2020. I was never advised just waited a long period of time, two weeks at least to find that the outstanding withdrawal was cancelled. Then requested the withdrawal again on June 18th, 2020, waited a considerable period of time, continued to go on chat to try to find out what has happened. Again they told me they were not able to complete the withdrawal. Requested a withdrawal on the 1st of August, 2020. Same thing all over again, payment never received, its been two weeks now, never received the withdrawal. The amount presently is 647.34 that remains unpaid. I tried on four separate occasions to get the withdrawal done and have waited two months now.

Resolved

$647.34

Omni Slots Casino - Waiting two years for my payment

Please help me, becasue the Omni slots casino is doesnt want pay my money. The story is the next, it's happened from 16.10.2017.

I had 100€ deposit via skrill, and i won 1282,50€-s.

Later, the casino is wanted some of the usual documents, like bill and ID, and i sent them. After 1-2 weeks, the casino is wanted my bank details, but because I did not have bank account, I sent my wife bank details. Unfortunately, the bank is closed my account, and i did a new bank account , and i sent the bank details for the casino...Casino is wanted skrill 2 screenshots, and i sent them..
After then, I had chat again and again (02.-03. months in 2019), but my money is never received. The last email what i sent was on 28.02.2019. , and asked the casino: pay my money! Never get any answer....

Since then I closed this bank account because money not received and did not know about the get help from you as I am just found out this opportunity to write complain to you.
My Skrill and Neteller account however still alive to receive the winnings.

This my story, please help me..

Resolved

€1282.5

Omni Slots Casino - Delayed payment totaling €3,612

I requested withdrawal 5397387 on 2020-01-12 23:44:15 for amount 1912.5 eur. It has never reached my bank account also in casino it is marked as "paid" from 14 january 2020. On 2020-01-15 00:31:22 i requested withdrawal 5400907 for 1700 eur, it was cancelled by casino and now sitting in my casino account. Currently it is impossible to request new payout from casino site - error appears when i attempt to do it. Only available withdrawal option for me was always bank transfer and i received funds twice from omnislots successfully to same exact IBAN before - in december 2019.
Reply from [email protected] 24 jan 2020 "Thank you for your email.Your bounced payout of € 1912 will be refunded to your player account. At this moment, we are waiting for this request to be processed. As soon as this has been processed, you can request a new payout!Thank you for your patience and understanding." 9 days and they have not refunded my payout. At this moment i have 1700 eur on my casino account that i can not request to withdraw and 1912.5 eur unpaid missing funds that makes total of 3612.5 eur delayed pay outs.

Resolved

€3612.5

Omni Slots Casino - Almost 3 weeks and still waiting for my withdrawal

I made a withdrawal from omni slots the weekend before Christmas hoping for the funds to maybe be in my bank account now it's still not received yet and it's now 4 days into the new year and I have been emailing them asking for an explanation to which I've been told that there waiting for the payment processor to get back to them and that they have been told the funds haven't bounced back yet I've contacted my bank and they haven't received anything and can't see any attempt made to deposit anything from the casino I'm really upset because I was first hoping for the funds to maybe be in my bank account for Christmas which didn't happen then I thought definitely by the end of the year and still waiting I feel I'm just getting the run around surely it doesn't take almost 3 weeks for a resolution

Resolved

$450

Omni Slots Casino - Delayed 4700 AUD Payment for 14 business days

Our support informed us that you had a query regarding a payout of 4700AUD that was not received
yet on your end.

I see that the payout was sent from our end on the 05/08/2019 and it takes 1-5 working days for the funds to appear on your account.

I would advise you to check again as well for the day after tomorrow as it might have been delayed due to the weekend in between.

If by then, it has not been received yet, please send us a Bank Statement showing transactions from the 05/08/2019 till the 14/08/2019
so that we can check this further for you.

Submitted bank statement to show no funds

Still haven't got a real answer or ETA after requesting an eta every day.

Resolved

$4700

Omni Slots Casino - Payout cancelled because of "strategic betting"

Dear AskGambler team,

I opened an account with OmniSlots last week because of good reviews and deposited a total of 2750 EUROS, ranging from 100-500 Euros each time. From 2 of these deposits, which were 500 Euros each, I managed to win a bit and made 3 different withdrawals of 1000, 1500 and 1000 euros. The first 2 deposits coming from the first 500 Euros deposit were given an OK status (also the site had a problem with my viewing my withdrawal history right from the beginning which they never resolved, so I had to ask the support to check if my withdrawals were ok). However after my third withdrawal I received an email stating that you will cancel my withdrawals and only deposit the last 500 deposit because of “strategic betting”. I asked them to explain how my betting was strategic as I play normal blackjack with high and low bets at random and it is all luck and if they had a problem with my way of betting they could have said so when I was losing 2750 Euros and not only when I managed to get lucky and win. However, they just repeated themselves and did not show any prove of that. I feel extremely discriminated as a new gambler. I have played the same way, mostly computerized blackjack across other gambling sites with no problems and I never managed to win as a net as it is not a winning strategy, just normal highering and lowering bets because of getting bored. I feel their claim is against fair play by confiscating my winnings and not reimbursing me for my losses and making the odds hugely on their favor more than what is expected from gambling sites. I like this matter to paid a closer attention too and I am extremely upset and displeased with how they treated me.

Unresolved

€3500

Omni Slots Casino - Stalling payment for 4 months

I registered on Omni slots casino on 21st of September. I made deposit of 200 euros using my Neteller account. I ended up winning 9200 euros and wanted to continue playing, I asked casino support if I can place higher bets, to which it replied that I have to make withdrawal first and then re-deposit. I agreed and in order to withdraw I was first asked to submit documents such as ID and proof of address as well screenshot of my Neteller account and selfie of myself holding my ID which I did submit. I received an e-mail that my account was successfully verified and that I can withdraw my funds to Skrill in 1 business day. However, I deposited from my Neteller account and wanted to withdraw to Neteller as well. I had no other choice but to present my Skrill account to casino and casino stated that I could not withdraw to my Skrill account I could only withdraw using bank transfer. I presented 2 bank accounts to casino as well as the bank statements and casino requested that I send them the bank statement from the bank account from which I was funding my Neteller wallet. I sent this bank statement to the casino and I was requested a video call using Skype. I successfully passed the video call verification on 18th of December and I haven`t been receiving any replies until 7th of January. After that, I was asked to present a bank statement that I already presented and I once again sent the bank statement with the bank stamp. Then I was asked to present Notarized documents on 10th January and while I was preparing them, after 4 days, my account was blocked and my winnings were confiscated. I prepared all of the documents and sent them on 19th without knowing my account was already blocked by that time. In the end, first of all casino asked me to withdraw my funds, then successfully verified my account, then did not allow me to withdraw to my deposit method and started asking me for additional verifications which it have been doing for 4 months, and after for 4 month it was still asking me for some verifications and blocked my account after I did not send them the documents in 4 days and sent in 9 days instead. According to terms in conditions, there are no time frames for the documents submissions, especially since when the manager of the casino can go missing for 2 weeks and not reply to my messages. Dear Ask Gamblers team, please help me with the resolution of this issue.

Resolved

€9200

Omni Slots Casino - Refused to pay my €7,075 winnings due to software error which occurred AFTER my winning session

My winnings of €7075 on 16/07/2018 got voided because of the wazdan error (which happened a day later) on 17/07/2018. Let me explain this step by step.

Wazdan error: apparently wazdan forced an update on their slot machines without noticing Omni Slots which resulted in bets not deducting from players accounts.

My complaint: Bets were deducting from my account balance just fine. I would of course have noticed if this wasn't the case. To ensure this even more: I had about €700 left in my account when i won the big amount of exactly €8000, leaving me with €8700 balance in my account. I continued my bets and lost around €1675, which left me with an account balance of €7075. I cashed out 100% of my balance which later got cancelled. Also, the wazdan error happened at 17/07/2018 (as stated in the email) and my cash out and plays happened at 16/07/2018.

What happened: After 1.5 month of emailing the support daily (who were really nice to me, this was not an issue), i got a full refund of the deposits i made on 17/07/2018 and got partially refunded the deposits i made on 16/07/2018 (total deposit that day: €2848. refund: €1680).

What do i want: I would be totally satisfied if i could get the winnings i won legit of €7075 back minus the refunds. If my calculations are correct this will leave me with €3740.

I really hope we can work this out.

Kind regards,
Chaim

Unresolved

€3740

Omni Slots Casino - Stalling €360 payment intentionally

Hi. There's not much to explain here. Been waiting for my withdrawal for 18 days now after a little playing, and I have sent around 5 emails asking them to send it to me. There's no response from them. Im not sure whats going on, and im starting to suspect this might be a scam casino? I dont want to lose my money, hoping Askgamblers could lend a hand and see where this might go. Its very odd that they dont respond on email nor send my withdrawal even though my account is verified and such.

Resolved

€360

Complaint Statistics

Resolved 11

Avg. Amount $ 2,991

Avg. Complaint Duration 13 days

Avg. Response Time 2 days

Review this casino

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Player rating

6.4/10 ● 41 reviews

Top reviews from our players

blondie

10 years ago

7/10

Omni Slots is a new casino for AskGamblers forum and I saw their name earlier this month. At first, the name reminded me of Omni casino, which is powered by Playtech, but after doing some research I understood they both have nothing in common. I saw that they offer 100% match bonus and 50 free spins. What is really interesting is that the free spins can be used on any slot game, that is something unusual and it attracted me. Wagering for this bonus is 30x, which is also a very decent amount. Unfortunately the live support wasn't available, so I sent them my questions about this promotion via email ticket support (about wager, free spins) and received an answer from them a couple of hours later.

This casino is provided by 3 software's- Microgaming, Endorphina and Betsoft software's and the support told me that the bonus (free spins) could be used on any slot "Yes you can use the spins - which are 5 euro on your account - on every game you want. 100 % + 5 euro and indeed 30 x wagering". Although I wanted to take this promotion, lately I don't have any luck with wagering bonuses, so I decided not to take this one.

Instead I went to cashier and made a 40€ deposit and went directly to the new Microgaming slot Hound Hotel. I was surprised how similar this game looks to Kitty Cabana, I mean, almost the same, just with dogs instead of kitties. I placed 0.50€ bets per spin and played on autoplay. The first hundred spins didn't give me any free spins round, only few dashing wilds with low payouts, so I continued with another 100 spins. I managed to make only about 60 spins when I ran out of money.

My session at Omni Slots wasn't lucky but I really liked the casino lobby look they have, it's clean, simple and everything is easy to find. Support could have been a little faster, but that's alright. Game selection was good and I think I might deposit there again.

Hi Blondie, Thanks for the review and sorry to hear that you were not lucky. Hopefully next time better and contact us anytime when you have more questions. Eric