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Moneystorm Casino is closed, please try these instead:

Stake.us Social Casino
9.9 /10 3
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9.8 /10
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Moneystorm Casino

Player Rating 5 reviews
2/10
5 reviews
Complaint Response 15 complaints
4 days avg. 15 complaints
What we like
  • Completely instant-play
  • Offers numerous 3D video slots and other casino games from Betsoft
  • Live gaming room available
  • 24/7 support via live chat, toll-free or international phone, and email
  • Secured with 128-bit SSL encryption
  • Proven fair by TST
What we don’t like
  • Numerous country restrictions, including many countries in Latin America, Eastern Europe, and Asia
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Moneystorm Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://games.moneystorm.com
Established
2013
Licences
Costa Rica Gambling
Affiliate Program
Languages
English, German, Italian, Spanish, French
Casino Type
Instant Play, Crypto Casino

Moneystorm Casino is an online casino, a fully instant-play online gaming site. The casino contains 3D video slots and other virtual favorites from Betsoft, as well as fully interactive live gaming from Visionary iGaming. It holds a simple international business license from the jurisdiction of Costa Rica.

Restricted Countries

Moneystorm Casino does not offer games to players who live in Afghanistan, Algeria, Albania, Armenia, Argentina, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Chad, China, Costa Rica, Croatia, Czech Republic, Algeria, Estonia, Egypt, Hungary, Indonesia, India, Iraq, Iran, Jordan, North Korea, Kazakhstan, Lebanon, Lithuania, Latvia, Libya, Morocco, Republic of Moldova, Malaysia, Montenegro, Namibia, Nigeria, Nepal, Nauru, Panama, Peru, the Philippines, Pakistan, Poland, Romania, Russia, Rwanda, Serbia & Montenegro, Sudan, Slovenia, Slovakia, Somalia, Sri Lanka, Suriname, Syria, Turks & Caicos Islands, Thailand, Turkmenistan, Tunisia, Tanzania, Ukraine, Uganda, Uruguay, Vietnam, or Vanuatu.

Security and Fairness

Moneystorm Casino protects its players with the use of 128-bit SSL encryption. This technology ensures that all player data is always kept hidden from potential identity thieves. More details can be found in the casino's "About Us" section.

All of the games in the Moneystorm Casino library have been tested by TST, a leading third-party auditing firm. This means that all of the games play like they should, using a genuine random number generator that gives results in accordance with natural probability.

StallCation

Complaints

Read the complaints other players have left for Moneystorm Casino. Learn more about complaints.

Show all complaints
Delayed payment from Moneystorm Casino
I cashed out more than a month ago After waiting 9 days I got this email.. Mon, Oct 20, 2014 at 1:27 PM Reply-To: [email protected] To: brad******@gmail.com Dear Brad, Thank you for contacting us. We're pleased to inform you that your account has been validated for withdrawals. We will now submit your request for $ 350 via Skrill to our processor. Please keep in mind that all first time cashouts can take up to 14 business days to be processed and approved. We truly appreciate your patience and understanding. **This ticket will now be closed please open a new ticket for any future withdrawal request. So then I tried Live Support... This is what they said.. Andy D. - Moneystorm Casino Fri, 11/07/14 01:09:10 pm America/Rainy_River Hello Brad. How may I help you? Brad 01:10:11 pm Wondering what is going on with my cashout, I created the ticket almost a month ago :( View Ticket: #XJN-732-***** Accounting Withdraw Created: 11 October 2014 09:40 PM Updated: 20 October 2014 05:27 PM Andy D. - Moneystorm Casino 01:10:19 pm For security reasons, all matters concerning your payout request must be addressed directly to the Accounting Department. The Support staff has no access to your request. If you have already created a ticket to Accounting you will receive a response within 1 to 3 business days. Brad 01:11:01 pm you guys do NOT reply within 3 business days ?? Andy D. - Moneystorm Casino 01:14:29 pm As stated above, we do not have access to your ticket, I will escalate this chat to accounting. You should expect a resnponse within the next 3 business days So I wait again, Now over 2 months later... I have sent accounting an email, this is there reply.. Wed, Nov 19, 2014 at 8:47 AM Reply-To: [email protected] To: brad******@gmail.com Dear Brad Thank you for contacting us We have sent a request to our processor in order to get the details for your withdrawal, we will contact you with the information as soon as is available to us. We will email you shortly Thank you for your understanding
staus Unresolved
$350

Complaint Statistics

Resolved 7
Avg. Amount $ 384
Avg. Complaint Duration 8 days
Avg. Response Time 4 days

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Top reviews from our players

There is nothing to like here everything is dull.

The games are boring, and if you play with the free chip they limit you to the worst slot games ever. I ran through the 300.00 chip as fast as I could because the games were sure dull and not worth playing. I would never put my own money here.

Website looks great. Games are fun, they have a lot of games others don't like virtual horse racing which I like. Bonuses are great.

If you need support they are hard to contact, half the time live support doesn't work. They won't answer phones, so very bad customer service but I'm giving it a try anyway to see if they payout.

What I really liked about this Casino, was the option that I don't have to play there. Another great thing: when I was about to make another deposit, there was this little x-button in the upper right corner of my web browser. Those two things gives this Casino 0,5 points.

Well, 1. Withdrawal will took more than 10 months and are not processed
2. customer service won't respond
3. they send you messages what are very hard to open(I couldn’t open one of them)
4. during this 10 months process they promise to send you your money(few times) immediately, but they don't
5. It'll take minimum of 2 days before no one answers your question, but can also take more than 2 months.
6. Someone on the Casino will take your case as a personal matter and will take care of everything, but you are never going to hear about him/her.
7. You can't follow your processes without some sort of penalty(I didn't wanted to delay my process, so that is why this has only took 10 months so far).
8. Skrill doesn't work(they told me)
9. Every other deposit method work(another 0,5 points), but none of the withdrawal methods,
10. Thank you for understanding.

There is probably more. Those things came to my mind after a minute of thinking. If you think to choose this casino, think again.

Inactive user

Moneystorm casino gave me an opportunity to try out there casino through an affiliate website starting with the letter L. I apologize that this chance came from the other affiliate and not AskGamblers. Things would have been different if this offer were available on AskGamblers at the time (Sorry).

The offer I got from the "other affiliate" had me speaking of chances for a $300 Free chip to try out there casino. For a $300 no deposit bonus the wagering requirements were very high! It speaks high for 99 x the wagering on this free chip for a total of $29700! Jumping Evil Leprechauns eating Jelly Beans this is ridiculous and so the evil nightmare begins! I had to pull out my magic stick to perform a trick to make this all disappear fast! So I played on the Mr Vegas slot using $0.50 coin size with a single coin bet for $15 a spin! Soon after 7 spins I got 8 Free spins giving me 290 credits for $145 in total winnings under a $0.50 coin size. I was a bit pleased for a moment but realised I still needed more wagers so the minute I got $500 I went through the same coin size only with twice the coin bets for $30.

I should of known that I was not going to make it because everything I put into the slot has syphoned all my funds to keep going yet alone the super tough wagering requirements to fulfill. Ugh, to think I was going to make it through. Fair payouts on slots especially Mr Vegas,big bonuses not necessarily needing impossible wagering fulfilments and as for support I didn't speak for them as I don't need them for this casino. Everything was sorted out for me. The only thing I have lost was my 35 minutes of time spent on Moneystorm Casino. The wagering requirements were the biggest drawback on Moneystorm for the free chip!

Support: N/A
Terms and Conditions: 3 out of 10 (99x for the $300 free chip!)
Payouts: 5 out of 10
Withdrawals: N/A
Time spent being wasted: Priceless (lol)

I registered at this Moneystorm Casino simple because they were offering a fat big welcome bonus of 50$ free chip,well who will resist to that big free chip.Well the point in this free bonuses is ,i guess you cant or rarely that anyone can wager it because they are super high X 100 well that's a lot to play.

This Casino is Betsoft Casino which I like only few games from this kind of sowtfare platform,so when you visit theirs casino its like you visited Pamper ans AC casino exactly the same.
What I like about this kind of casinos that they are offering free chips all the time and you are allowed to use them till your first withdraw from the free chip,afterwards you have to deposit to use them.

Any way i had not so nice experience with Pamper casino,so i dont think i will be brave enough to deposit here.
So i start my wagering with Mr,Vegas slot ,which I like it very much and off course I started playing with higher bet,after 15spins I changed the bet to minimum ,because for those free spins I emptied my balance .
I played for a while but i was very far from the wagering so i change the slot a start with Mamma Mia slot,the second favorite game at Betsoft games.

I was not going good even on this game so I finished my playing at this casino very fast,
Honestly i will wait for some bigger free chip ,so if i am wagering ,playing all day ,it should be more then 50$ free ,lets say 100$ at least.
Once i contacted the support,and they were far from good char support I will gave them 5/10.

So about theirs cashouts I really don't know ,neither i read somewhere, but hoping that they are not like Pamper Casino,honestly Pamper Casino they pay but with big delay and I don't think any player will like that.
Well try this casino they are offering from time to time bigger free chips ,so you wont lose nothing,well maybe your time only!

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