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Lucky Days Casino is restricted in your country, please try these instead:

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Lucky Days Casino

Our Rating CasinoRank
7.8/10
CasinoRank
Player Rating 52 reviews
6/10
52 reviews
Complaint Response 7 complaints
3 days avg. 7 complaints
What we like
  • Top performing software providers
  • Mobile friendly design
  • Live chat
  • User-friendly interface
What we don’t like
  • Multiple country restrictions
  • Limited live chat hours
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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Lucky Days Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.luckydays.com
Established
2019
Licences
Kahnawake Gaming Commission, Swedish Gambling Authority, Alcohol and Gaming Commission of Ontario, Curacao Gaming Control Board, Malta Gaming Authority
Company
Affiliate Program
Languages
English, Finnish, German, Norwegian, Thai
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

Lucky Days Casino is an online casino which is home to various games that include slots, table games and a live casino. Players will be able to pick from multiple gaming providers which currently include the likes of NetEnt, Microgaming, Play’n GO, Pragmatic Play, Quickspin and Evolution Gaming. The site's primary language is English and can be reached instantly through a web browser or through their mobile casino. Lucky Days Casino is licensed and regulated by the Swedish Gambling Authority, the Government of Curacao and the Kahnawake Gaming Commission.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These include players from countries including Albania, Algeria, Argentina, Belgium, Bulgaria, Costa Rica, Curacao, Cyprus, Denmark, France, Mexico, Portugal, Spain, United Kingdom, and the United States of America. The full list of restricted countries can be found under 'More casino details'.

Mobile Gaming

The casino also has a mobile version of their site which is available through mobile, smartphone and tablet devices. The game are optimized for mobile use which means punters won’t need an app to play. The casino will load through a compatible mobile browser and includes various games of slots, table games and live games. 

Security and Fairness

When it comes to security players will have no issues here. The casino employs the use of SSL encryption and firewall services so players personal and financial details will always be kept secure.

They also use a random number generator so the games will result in fair and random outcomes that cannot be manipulated.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Lucky Days Casino. Learn more about complaints.

Show all complaints
Lucky Days Casino - Casino denied withdraw of 10 000 euros
I signed into my account 7.8.2020 at Lucky Days and revceived a ”50% bonus up to 50€” -offer. I succesfully deposit 50€ and got 25€ worth of bonus money. I accepted the offer and carefully read the terms & conditions which state in Finnish ”...bonus has to be wagered 40x before the possible wins turn into real money.” (Photo Attachment 1). In the other term page meant for other countries players(?) in Finnish language, there is a wagering requirement of clearly classified ”25 x bonus & deposit”. (Photo Attachment 2)

Since activating the bonus, I checked my wallet and saw two classified amounts: my deposit money 50€ as real money and on the right side 25€, my bonus money. Once pressing the real money, there came and still comes a text bubble which states in Finnish: ”Money, which is not related to bonus and is withdrawable.” (Photo Attachment 3)

I started playing, and wagered 0,10-5€ stakes (the range which is allowed for bonuses) for total amount of 2627,10 euros (Counted from attachment Game Activities 1.xlsx) That is over 100x wagering of the bonus money. Since wagering the bonus money (minimum wager requirement of 40x almost tripled), I changed my stake to 7,5€.

After playing for a while with real money which were unlocked as withdrawable funds, my total wins climbed up to 10 000€. I withdrew my money and they needed my documents, I sent them succesfully.

The next day the payment department cancelled my withdraw for good due to playing over the maximum bet limit (5€) while the bonus is active. The outcome was final according to them and will not be further reviewed. Since sending them multiple emails about the case, they sent me 50€ (My deposit) back as a sign of ”good will”, and a game log which clearly shows how my deposit money is wrongly counted as bonus money, as every stake with real money added up to the wagering requirement. (Attachment ”Game Activities 1.xlsx”) I tried to find the bonus in my account, but there was nothing in bonus history, and in my personal game history it does not show the bonus wagering, only stakes and winnings.

The only proof I got which states that my original deposit would be considered as bonus money is from a text which a customer service agent sent me after the withdrawn attempt and after the payment department no longer answered my emails. The text claims there was a specific term of ”40x bonus + deposit” in my bonus offer.

The customer service also told me that the standard terms of 40x bonus means both deposit money and the bonus money and pointed out that in case of language mistakes, the English rules applies - even though written in English terms they are divined and clearly written 25x Bonus + Deposit. I did search the internet for history of LuckyDays deposit bonuses, but could only find ”40x bonus” and ”25x bonus+deposit” terms.

If there really did read those terms of both deposit and bonus wagering of 40x (denying the standard terms), the amount in my case was:
Not combined at my wallet to total of 75€ bonus money, rather classified as two different amounts, real money (50€) and bonus money (25€).
And like I wrote earlier, when clicking on the real money a text bubble of ”Amount which is not related to bonus money and can be withdrawn.” (Attchment 3) pops up. In my opinion this is a waterproof statement. The real money does not have to be wagered or counted as bonus money, but in my situation it was.

I have had time to review this case again and again, and always come to the same conclusion: I did obey all of the given terms & conditions I was aware of, and have screenshots of the terms which speak up to themselves. The casino should be responsible to their own stated rules, if they are incorrect a player should not be responsible. I agree for any natively Finnish speaking individual to translate and confirm what the photos of the terms say if my translation is not considered trustworthy.

And on a side note: In my experiment, casinos also have a warning signs if you cross over the maximum bet while bonus is active, or at least raise up the wagering requirements if you stake over the maximum - in my case there was nothing.

I would also like to point out a possible mistake in their part which may have lead to this outcome. All of the money depositted to this casino have a 1x wagering requirement before the remaining amount is withdrawable. This may cause a confusion for the payment department to including this real deposit money as a part of active bonus (50% up to 50€), rather it really is due to different rule (1x wager of every deposit.) (Photo Attachment 4). This would also somehow explain the wager counter changing from ”locked money” to ”Bonus money” in the timeline part ”2020-08-07 15:28:55” of ”Game Activities 1.xlsx” -attachment.
staus Unresolved
€10000

Complaint Statistics

Resolved 6
Avg. Amount $ 2,611
Avg. Complaint Duration 7 days
Avg. Response Time 3 days

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Top reviews from our players

The welcome bonus of 200% seems to be very generous and additionally to it you get 20 spins with the value of 0.10 Euro each spin in Book of Dead for following days.

Free spins on 0.10 Euro with wagering requirements in Book of Dead! It is my favorite slot and receiving this low valued spins is more a humiliation than a gift.
Slow support - also unfriendly.
Not many payment methods.
I regret I made some deposits there.

Very nice site. Withdrawal was processed very fast. Nice layout and best games. Flawless support and everything went as good as can. Love this kind of new sites <3

Only thing I'm missing is real deal big time gaming but i can live with quickfire clones as well :) don't have nothing negative to say about luckydays. Skrill neteller and ecopayz will be forbidden methods for welcome bonuses in future but now u can take bonuses with these also so hurry up :)

Lucky Days Casino News

Read all news about Lucky Days Casino, check for updates and stay tuned for exclusive bonuses.

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Lucky Days Casino has a bonus for you to snatch if you are a new player, registering and depositing for the first time. The online casino will match your first deposit up to €100 but they’ll also include 100 bonus spins to use on one of their popular online slots. Grab Your New Player TreatWhen you register at Lucky Days Casino you can enjoy your favourite online slots and games from a list of top software providers. To make it even more worth your while you’ll be able to sign up for their new player welcome package. On your first deposit, you will receive their standard 100% welcome bonus. To make it even more appealing, there will also be 100 Spins waiting for you too. Snatch yourself 100 bonus spins on a selected online slot once you have visited the cashier and made the minimum deposit requirement.There are over 1000+ games in their catalogue which include online slots, table games, and live casino rooms. You can use your bonus to play your favourite titles and see where luck takes you.Getting Started is SimpleBecoming a member at the casino is quick, easy, and hassle-free. To get started with your new player bonus, just follow these steps:Head over to Lucky Days CasinoOpen the cashier and make your depositReceive a 100% welcome bonus of up to €100Get 100 bonus spins (10 daily spins, 10 days in a row)Any winnings derived from your bonus spins will need to be wagered at least 25x and there is a maximum cashout cap of €100. Full terms and conditions will also apply, so be sure to check these out before you register. Good luck! 

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