- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear ICKEBLN, Our team is grateful for such a high rating of our casino from you. We are very happy to know that you have enjoyed playing our games and hope you continue receiving unforgettable impressions and emotions from the playing process in our casino. Moreover, thanks for noting the support team, it is glad to hear that you have liked them a lot. Our team sincerely appreciates your kind words about the high level of our service as we are working hard to make it even better for our players. Also, we kindly ask you to contact our support team if you need any assistance regarding bonuses. We wish you amazing emotions in our casino and incredibly big winnings! Kind Regards, LevelUp Casino Team
Very nice Casino. Fast and nice Support! If u are looking for a new casino, play on LevelUp! I've been playing this casino for a couple of months, everything is fine and satisfying. Short withdrawals. Good choice of games on this casino.
Dear 1234560AAA, Many thanks for reviewing our casino and sharing your experience! We appreciate our players and strive to meet with all their needs. It is our principal aim to provide players with comfortable and exciting playing. One of the main things for players is a fast and easy withdrawal process which we always try to ensure. We promise to do our best to keep it up and even overcome your expectations. Wishing you only good luck ahead and thank you for being our customer! Warmest regards, LevelUp Casino team
Cheers, awesome games, easy deposit, fun playing all the games, nice and quick to load, assistants are always easy to talk to and are a great at helping out when needed.
Nothing at this point or maybe you could have some more no deposit bonuses or free spins or something like that but other than that all good.
And if you could make the surveys quicker and shorter that would be awesome.
Thank you so much for your help and time and patients you've been great hope to hear from you soon and I hope I get my free spins.
Cheers
Dear CASIE1377, Thank you for posting such a positive review. We are really pleased that you are enjoyed with our promt deposits and variety of games. We do our best to provide each player only with positive emotions and fantastic experience. Thank you for your kind words about our live support. Furthermore, we always try to be the best for our visitors, so your feedback is very valuable. It will definitely help us to improve our service, as we appreciate every one of our customer. Our team will go on working hard to make our service faster and better to satisfy our players:) May good luck and fortune always be on your side! Kindest regards, LevelUp Casino
They're quick and have such friendly support from there online chats.
There games do pay out and run well, I would highly recommend this casino to everyone. There adverts are not fake at all.
No free spins, as they say, have not received my welcome free spins that is disappointing but I hope for the best I'll keep on trying. They shouldn't do false advertisements.
Dear DYLAN01 , Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. It is good to know, that you are contented with our variety of slots. We will go on working hard to satisfy our players. If there is any issue you are facing or need assistance, do not hesitate to contact us via live-chat or email [email protected] . We are always ready to give a hand. May good luck and fortune always be on your side! Warmest regards, LevelUp Casino team
Good casino, a large selection of games but you have high deposits and no cash backup every week. Maybe you'd think about cashback every week or monthly.
The negative is the elaborate verification process, which is unfortunately designed in this way for almost every online casino. As a result, the first payout is very delayed.
Dear NENUMS, Thank you for your feedback! We are glad that you've been enjoying games in LevelUp Casino. Our team values our players and strive to satisfy all their desires. Likewise, we want to tell you that the verification is of huge importance. In this way we can be certain that the funds come to the player to whom they belong and that our casino is a safe place to play. Our team always helps our players all the way through the verification process. We hope that playing in our casino will continue bringing you only positive emotions and great winnings. It is only a beginning as we have lots to offer! Warmest regards, LevelUp Casino team
I like everything about this casino, its games, its no hassle deposits, easy and quick with withdrawals, amazing customer support and a fun and exciting layout that just makes me want to never stop playing.
Dear WOODSYWINS, We are happy to hear you are satisfied while playing in our casino. We are looking forward to seeing you again! And we are sure that you will get only great experience and amazing offers in the casino. Thank you for taking time out to share your experience in LevelUp Casino. Best regards, LevelUp Casino Team
Friendly online help. Good deposit bonuses and non deposit bonuses. Lots of games. Good choice of games. Lots of deposit options. Fast pay out options.
Dear JONESY82, Thank you so much for your review! It's a pleasure for us to hear that you are completely satisfied with your experience in our casino. Our casino offers a great choice of slots, roulettes, sports so that every player can find his favorite. Also, we are really glad you appreciate our helpful support team. We are here to provide you with qualified assistance at any time. Always happy to see you in our casino! Warm regards, LevelUp Casino
Level Up is a great site to gambling because it has a lot of games software to choose. Besides, I love to see not only an awesome look and feel but also different kind of payments methods.
Dear JUANK47, Thank you for taking the time and writing a review on Askgamblers! It really means a lot to us to hear your opinion. It's great that you had a positive experience enjoying a great variety of slots in our casino. We are doing our best to provide you with a lot of games from different providers. We are truly happy to have you as our player♥️ Wishing you a wonderful day! Warm regards, LevelUp Casino team
I think the online casino is very good, it's set up very exciting, the support is also very friendly and nice and there is a large, ready-made game selection. And many payment options.
So far I have really little complaint about this online casino and have never had any problems there Customer service takes a while to get a response, but they'll get in touch.
Dear GRISELDA123, We are glad that you like our service and large game selection. We really appreciate your patience and staying with us, and we are deeply sorry for keeping you waiting! Our team is doing our best to provide our customers with excellent service. Thank you for sharing with your feedback, it helps us to become better. Best regards LevelUp Casino
Fast payout and great games, like hold and win games that I love, as well as easy to navigate search bar that drops down a full list quickly and efficiently.
Dear LUNARMARIA, Thank you very much for the feedback! Every day we do our best to become better. Hope, that your experience on our site will be a satisfaction only. We are looking forward to seeing you in LevelUp Casino soon! Warm regards, LevelUp Casino Team
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Very fast, nice and competent support. Games go well and generate high profits. Games run smoothly and there is a huge selection. I'm still relatively new but so far completely satisfied!
That after my registration I am still waiting for the "promised" free spins without deposit. So until now I can't say anything negative. I've tried many online casinos, but it's been a really good one for a long time. At least as far as I can tell so far.