- Excellent choice of payment methods
- No payment fees
- 24/7 live chat
- Support available in English only
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LevelUp Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about LevelUpCasino
LevelUp Casino has maintained a high casino rating at AskGamblers for a long time. Our players and we highly rate this online casino. There are now more than 200 real player reviews. You can read these reviews from members who have deposited and played there or even visit us in the forum where we have discussed this casino.
They have a good complaint history too. Since their time on our website, very few complaints have been opened, and those that have, have been resolved successfully. We like the casino's approach to its customers who are experiencing issues.
Our review will come in handy if this is a brand new casino site for you. You can also check out the bunch of casino bonuses you can claim when you scroll further down the page.
We’ve now gathered all the information you need regarding payments, customer support, games and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at LevelUpCasino
When you play at Level Up Casino, you can deposit and withdraw using various options, including fiat and cryptocurrencies.
The minimum deposit and withdrawal amount range between $10-$20. You can view this information on the cashier page when you make the transaction. You’ll also be pleased to know (except for bank transfers) that there are no payment fees. You will not currently be charged to deposit or withdraw from your account.
Maximum deposit limits are in place, but the payment processor sets these. The amount you can withdraw has limits set by the casino too. You can withdraw €3,000 per day, €7,500 per week and €15,000 per month.
The casino aims to process all withdrawals as quickly as possible. However, their terms and conditions state that this could take up to one day. Sending your verification documents as soon as possible could speed up the process.
Games at LevelUpCasino
You can enjoy more than 4500 games at the casino, so it’s no surprise when we say there are thousands of online slot games! But it doesn’t end there.
You can enjoy various table games, casual games, live casino games and more. If you are a crypto user, the games lobby is player-friendly too. You can quickly jump to the BTC section, where you have instant and seamless access to some of your favourite games.
If you want help narrowing down your search results so there are fewer games to look at but more of what you like, take a look at the providers' drop-down menu. The feature lists the providers alphabetically so you can quickly and easily access your favourites.
Other than that, there are no further filtering options. However, there is a search engine. If you have a game in mind, start typing it into the search engine and let it find the game in no time.
Visit the live casino game section if you’re looking for more action. There are plenty of live casino games to keep you entertained, thanks to providers like Evolution Gaming and Lucky Streak.
LevelUpCasinos Commitment to Responsible Gambling
If you are having issues with your gambling, it’s time to use the responsible gambling tools that LevelUp Casino has in place. We have listed the tools available to you above. Questions regarding these tools have also been answered on the casinos' FAQ page.
To assist you in gambling responsibly, they offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game or your account activity. This functionality can be accessed within your account in the “Personal Limits'' section. The support team is also trained to help by email if you have any questions.
If you want to self-exclude, you must email the casino so they can block access to your account. You can stop for some time or forever.
More information is also available at the casino regarding how to seek external help and the protection of minors.
Customer Support at LevelUpCasino
The casino has every angle covered regarding customer service. You can use their live chat feature, which is open 24/7 and can speak to friendly and professional customer service agents. Unfortunately, they can only speak in English, but you can use translation sites if you speak a different language.
You can also send your questions to the casino via email, and they aim to respond as quickly as possible.
When you visit the site's support section, you will see an online contact form. You can use this as another route to contact customer services. However, live chat is the quickest.
Another thing we liked was their FAQ page. They have carefully thought out FAQs and have covered topics including Bonuses, Deposits, Withdrawals, and Responsible Gambling. There is a chance the answer to your question is on these pages, so it is worth checking to save you from having to contact support.
Complaints
Read the complaints other players have left for LevelUp Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear ALZZ9513, Thank you for sharing your feedback on our casino with the community! We are genuinely glad that you like our support service and loyalty rewards. We always strive to do our absolute best to ensure that every player is happy when playing with us. Likewise, we would like to tell you that LevelUp support team works round the clock to help with any issue you can face. Feel free to contact us so that we can give you a hand. May good luck and fortune always be on your side! Warmest regards, LevelUp Casino Team
I love the mixture of new games and old and exclusive releases what makes me more happy is that this casino takes care of its players with bonuses love the layout and look of this casino fun and easy to use.
I dislike the umm pretty much nothing this casino never ceases to amaze me. Best casino with mobile compatibility thank U for looking after us. Newest providers keep games my interesting
Dear HELLSBOY69, Thank you for your feedback! We are glad that you've been enjoying games in LevelUp Casino. Our team values our players and strive to satisfy all their desires. Moreover, we want to tell you that we strive to enrich the range and availability of our games. It is a matter of the greatest importance for us to ensure that our players are having a great time and lots of fun when playing with us. On behalf of all our team, we want to wish you a good luck all the way forward. Let it be on your side all the time. Warmest regards, LevelUp Casino team
I Love this Casino so many games to choose from and always updated with the latest to hit gaming scene, has an excellent layout, really easy to find what your looking for and start playing your favourite game.
Customer service is always very helpful and usually doesn't take long.
I cant wait to play again and take home a win.
Dear DRAMAQUEEN, We appreciate that you took the time to share your impressions with us! Our team strives to provide excellent customer service, therefore we improve the quality of service day after day. Furthermore, we always try to be the best for our visitors, so your feedback is very valuable. As a team, we are incredibly happy to hear that you are contented. Sincerely wish you the best of luck and a lot of winnings! All the best, LevelUp Casino team
Best casino. Fast pay out, great customer service and great games. Highly recommend to all.. all round great casino. Fast payout!
Online casinos are hard to come by a trusted casino but this casino has not once failed me.
Dear TEG111, Thank you for posting such a positive review. We are really pleased that you are enjoyed our games and withdrawals process. We do our best to provide each player only with positive emotions and fantastic experience. Furthermore, we will go on working hard to make our service faster and better to satisfy our players:) May good luck and fortune always be on your side! Kindest regards, LevelUp Casino Team
It's wide variety of games is just wonderful, I really enjoy playing on the website and I hope more people discover it. And have fun like I do so we can all win together.
It has fast withdrawals and fast response from the support team
There is absolutely nothing i dislike about it, I can't even think about some things that I don't like about it.
Dear KALEEED, Thank you for your kind words about our casino. We greatly appreciate your feedback! We are really thankful for mentioning our quick and helpful support team, a great selection of games and fast withdrawals. Furthermore, we are pleased to hear that you would recommend playing with us. Hope to see you again and again! Wish you all the best! Kind regards, LevelUp Casino Team
I like the easy to understand menus and simple access when logging on to Levelup casino site. The casino staff is friendly and knowledgeable if you have any issues. I also like the variety of games. Other online casinos should follow the lead of this one.
Dear DUNNER360, Thank you for such a great review! And you are totally right! Our casino is a perfect online place for everyone. We appreciate your comment about our support team. Our support team is always ready and happy to assist our customers. We are looking forward to seeing you in LevelUp Casino! Kind Regards LevelUp Casino team
Well what is there to say, I like the amount of slots and has a good variety of games to choose from as well. Good site to try your luck on, give it a go and see for yourself.
Low withdrawal amount for receiving a no deposit free spins. It would be awesome if there was no limit on withdrawal after wagering requirements are completed.
Dear MERE1980, Thank you for sharing such a positive review of LevelUp Casino! We appreciate that you like our selection of slots, we make sure that new providers are added to make it even more diverse. Our team do our best to make the verification and withdrawals as easy and prompt as possible for our players. All our bonus terms stated on the website and every player are free to check them at any moment. However, our team is working day and night to make LevelUp a better place for our customers. Stay tuned! Thanks for being with us! Warm regards, LevelUp Casino Team
I love the fact that this casino has the most outstanding and Amazing people to help you in every way possible, also deposit money is so easy and great.
This casino is got nothing but happiness from us, also the slots are hard to won so I'm a happy player and have no negative thoughts words I'm done, I'll say sometime or most time the vip manger are great.
Dear POOM, Thank you for taking the time to write a positive review about our casino! Our team would like to express our gratitude for the excellent feedback on our support. We hope that playing in our casino will continue bringing you only positive emotions. Wish you only big winnings! Thank you for staying with us! Kindest regards, LevelUp Casino Team
Lots of selection of slot machines to play.
Customer Service is very helpful and friendly.
Good bonus rewards.
I highly recommend to friends and family if they decided to play online.
Required too much verification documents to cash out.
When applied for bonus rewards, has restrictions max amount you can bet and certain slots not available to play till you wager all your funds.
Dear YOGIBEAR2, Thank you for your feedback! We are glad that you've been enjoying games in LevelUp Casino. Our team values our players and strive to satisfy all their desires. Likewise, we want to tell you that the verification is of huge importance. In this way we can be certain that the funds come to the player to whom they belong and that our casino is a safe place to play. Our team always helps our players all the way through the verification process. We hope that playing in our casino will continue bringing you only positive emotions and great winnings. It is only a beginning as we have lots to offer! Warmest regards, LevelUp Casino team
Greats election of games and user interface is easy. Loading funds seems to be easy as well.
Large selection of slots games but not on the poker side
Not categorised nicely in groups like slots 3 reels and 5 reel and bonus slots etc...
After my registration I am still waiting for the "promised" free spins without deposit.
Dear REALDEALE, Thank you for your positive review and welcome on board! We are glad that you like the selection of our games and our website overall. The support team is here 24/7 to give you qualified assistance. In addition, we constantly strive to provide the most satisfying and exciting experience to you. Stay tuned for something new! Thanks for your comment about slots categories, we will take into account this information as we're constantly working on improving our site! May good luck and fortune always be on your side! Warmest regards, LevelUp Casino team
LevelUp Casino News
Read all news about LevelUp Casino, check for updates and stay tuned for exclusive bonuses.
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I prefer this casino, Very good and easy and customer service are great. Always giving some loyalty rewards etc, very fair casino.
The game graphics are awesome especially on my mobile.
Not many match up bonuses and sometimes games don't pay up and the glitch is the worst.
Why they have to go and make things so complicated. Can be so addictive when u think your working but then you lose it all lol