Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Euro Palace Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

Euro Palace Casino

Our Rating CasinoRank
7.3/10
CasinoRank
Player Rating 42 reviews
6.3/10
42 reviews
Complaint Response 16 complaints
4 days avg. 16 complaints
What we like
  • Various withdrawal methods
  • Mobile-friendly
  • Live chat open 24/7
  • Approved by eCogra
What we don’t like
  • Numerous country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Euro Palace Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.europalace.com
Established
2010
Licences
Malta Gaming Authority, Alderney Gambling Control Commission
Affiliate Program
Languages
English, Finnish, German, Italian, Norwegian, Portuguese, Spanish, French, Greek, Japanese
Casino Type
Instant Play, Mobile, Live Casino

Euro Palace Casino is an online casino that houses the full collection of Microgaming slots and games. Players can access all the games and play straight from a web browser. The site supports multiple languages which include English, Dutch, French, Spanish and several others. Euro Palace Casino is licensed and regulated under the laws of Malta.

Restricted Countries and Territories

Unfortunately, certain players are restricted from playing here. There include players from Australia, Denmark, Italy, France, Spain, South Africa and the United States. The full list of restrictions can be found under 'More casino details' tab.

Mobile Gaming

Players who prefer gaming on the go can enjoy Euro Palace through their mobile and smartphone devices. No app is required, players can simply enjoy a selection of games through their mobile browser. Available on virtually any device on iOS, Android and BlackBerry.

Security and Fairness

The casino employs SSL encryption to ensure players personal and financial details are kept secure at all times.

Games are also fair as the casino uses an industry standard random number generator.

StallCation

Complaints

Read the complaints other players have left for Euro Palace Casino. Learn more about complaints.

Show all complaints
Euro Palace Casino - Refused $27,000 payment, blocked account, zero info
Hi there:

Euro Palace casino locked my account for no reason when I was still waiting for my $27067 withdrawal. Hopefully I can get help from AskGamblers with my online casino account and withdraw issues.

I registered my account on Nov 25 at Euro Palace Casino and starting my online gaming right away. I was lucky enough that ended up winning upwards to $27067. I choose to stop playing and submit my withdraw request on Nov 26. Since all my verification documents has been verified. I thought withdrawal should be processed after 24hours pending. I start to contact casino thought their live chat since Nov 28 ask about my withdrawal processing status, they told me that my withdrawal request has been sent to their operation department, will be processed soon. I choose to trust them and keep waiting my withdrawal. During the period of Nov 28 to Dec 05, I almost checking with their live chat everyday trying to find out what's my withdrawal status, as I mentioned above, always get back with the same answer and they ask me to wait for their email and response which I never receive any feedback from them. I have no idea what's going on and why took so long to process my withdrawal.

Until Dec 05, I found that I can't login to my account. I was so upset since I still haven't got my withdraw yet. I contact their live chat support and I was shocked that they locked my account with no reason and no explanation, they also said the account has been locked by their management team decision and my withdraw will not be processed. This is definitely fraud. What an annoying and unfair. They don't deserve to be trusted. Please help!
staus Unresolved
$27067
Euro Palace Casino - Confiscated unfairly legitimately won money
Hi, please AskGamblers, help me get my withdrawal from this fraud casino group.

To start the story, I've played LOTS of different casinos. So I found this Euro Palace Casino that looked really good, I liked the layout and I thought it fit me perfect with all the different games. Casino, Live blackjack, Roulette etc.
So I started in Oktober 2018 so make a couple of deposits, I lost most of them. Then I got a bonus offer, I think it was 100% bonus, so I thought I'd give it a shot. I looked through all the terms & coniditons and I am SURE I didn't break ANY rule.
So the maxbet was 75kr. I usually bet 30kr, but since I got a 100% bonus I thought I could bet 60kr, like I did.
I had a really good rush and I made it up to 56000kr (5600€~). I was aware that I had to wager my money and I did that - still without breaking any rules.

After I had finished my wagering I kept playing for weeks, maybe months. I played blackjack, live roulette, Live blackjack etc. I didn't have the same luck and lost my money to 40000kr. I thought it'd still be a good win and I asked the support if they needed any verification so my withdrawal would go smoother. They asked for my verifications and I sent everything.

I still keept playing after my verification was done and I went up and down with my winnings, until I hit the 40000kr again. Then I got a e-mail that the EuroPalace would be shut down for swedish players at the end of the year. So I made the withdrawal around 20 dec - I heard nothing for a week and I wrote to the support again 28 dec (friday), they said everything looks fine and that my withdrawal would been paid out LATEST monday (31 dec), because of holidays.
I went to the support at monday and they still said everything looks fine and that it would take max 24h until I have the money on my bank account.
Two days later, today (2 Jan). I write to the support and asking what's going on. They are telling me that I wont get my money and I broke the bonus rules almost 3 months ago??. I asked what I did and they said I made 500kr bet (mostly 160kr bet). On the roulette and Blackjack.
I told them that that was AFTER I wagered my bonus and it was "my money" on the account - he said that he was sorry and couldnt help me - I needed to send them an E-mail and that they will look at it.

Please ASKGAMLBERS, help me with this one!

I attach some files from the chat (in Swedish). Let me know if you need me to translate the conversation.
staus Unresolved
kr40000
Euro Palace Casino - Hidden ''theft'' via bonus system glitch
Euro Palace Malta Gaming Authorities License Numbers MGA/CL3/542/2008 (issued 16th June 2015) and MGA/CL1/1404/2017 (issued 29th November 2017) and MGA/CL1/932/2013 was issued on 6 November 2014 Dear Sir or Madam, thanks for giving me the chance to fully cooperate with you and keeping you updated. The online casino Euro Palace which belongs to the addressed Digimedia Ltd. Group committed fraud by tooking up to 97.15 percent of my deposits. Instead of booking them on cash credits they did so on bonus credits. In consequence I never had the chance to withdraw, or see any of my winnings any elsewhere then in the Bonus amount. These wrong bookings are not visible at a glance, I discovered it coincidentally and found out that this was not a single mistake. And it is reproducible. By that time I already had deposited more than 8.000 EUR. The support team first denied the wrong bookings, so I deposited more money and collected evidence by filming, doing screenshots and saving the along going chats. Finally they admitted, that there was an unexplainable “system error” but corrected only the last deposit. I sent them over a tiny little part of my evidence and asked to give me all of my deposits back because I deposit money for a fair chance of winning and not for a zero chance. Also I can only risk my money fair when it is fully on the cash credit balance booked, which it was not. All these distorted bookings have not only led to a complete wrong amount of my withdrawable cash balance at any time in favor to the Casino. It also made sure, that I did not have a one digit chance of winning while I was gambling. This comes from the terms and conditions in combination with the bonus fraud. As the support team was completely aware of the “system error” while it still happened again and again and only gets corrected when I discovered it before gambling a single Euro, this is a clear case of bonus fraud along with direct stealing from deposits. The support team still refuses to give me back my deposits. They argue that I gambled the Bonus money instead and should have complained earlier. But we are here not talking a system error. This is clearly theft, as the Casino employees knew that these things happen before I deposited. And theft stays theft, no matter when you discover it! The bonus money was neither withdrawable nor did I ever had the chance to withdraw any of my winnings as bonus money is bound to strong rules to become real money. Most of my winnings were not visible as they were falsely booked on my bonus balance. It`s like stealing someone`s money from his bank account and when he discovers it while you are stealing it, you say “oh, that happened by mistake due to a system error” and give the money back, but else you just keep the money and even keep on stealing a day after. Especially bold, you even refuse to give it back. In order to let the E-Mail get not too long, I only send you 2 videos of a single transaction, together with the associated chat histories. Further evidence is available. For the repayment of the above listed deposits during the definitive period of time of the fraud, in total 8.614,00 EUR, I set Digimedia Ltd. under deadline 28th of March. Any winnings in my account balance result from fair gaming out of the last (corrected) deposits I made, so they are my legal property and have to be transferred as well. Furthermore, I askes Digimedia Ltd. kindly to hand out the full accounting documents regarding my account. In special, it has to be apparent on which account my money has been booked to. Definitely not to the account behind my cash credits balance. Maybe the Digimedia Ltd. Group itself is a victim of some employees when smaller and bigger parts of customer transactions are booked to accounts of the brains behind that fraud system. So, if I was one of the owners of the Digimedia Ltd. and feel accused wrong, I would let a group of auditors check the accounting of the Euro Palace. Please let me know, if you need more documents and thank you very much for your assistance. Best regards. < full name removed > Evidence that comes along with this complaint (Video-, pdf- and txt- files are linked to my dropbox) and what you see there: Video 08: Link to Video is < link removed > Showing that my account balance is 0 EUR before depositing and that there are still wagering requirements that may not apply for the next deposit Showing the terms and conditions of the accepted bonus Depositing with Paysafe Refreshing the website Showing that after a transaction the gambler sees only the total of cash and bonus (which just fits in total). So he has no reason to control and he does not know that he has to hover over “balance” to see the composition of bonus and cash. He just does not see or has any idea, that he has already become the victim of a theft. In this video, you see that from the 50 Euro deposit, 20,29 EUR have not been credited. Instead the Casino secretly raised the bonus that has to be wagered (50 times as shown in the terms and conditions before acceptance, so the correct wagering requirements should in this case result in 2750 Euro to wager with 50 Euro own money.) Very hard to find, but when you know where and check the requirements, you can see which requirements the system brought to me, in this case I got 10656,80 EUR wagering requirements which is instead of a 50 times wagering 55 Euro with 50 Euro own money, a wagering of 183 times. This decreases the chances of winning dramatically. In other deposits I received with 100 Euro deposit even only 2,85 Euro own money and had requirements of 28.000 Euro. You can also see, that without having gambled a single Euro the system tells me, that I gambled for 552,66 Euro already, which can lead to breaking bonus rules and gives the Casino maybe rights to not cash out (if you make a winning against all odds). As far as I can see, there are also manipulated "play checks". Coinsidentally I saw a game there I did not play at that time and whil I could open details for the games I played, I could not do that in the Game 150636, screenshot attached. In the end of the video you see me starting a live chat with HannaH at 08.00 PM which is completely in a text file stored and comes along with this E-Mail. So that you can see that no text has been changed, I also recorded the beginning of the chat in Video 09. Video 09: Link to Video is < link removed > Showing the beginning of the chat, then I needed hands free to write. Chat Protocol 16: < link removed > System operator admitting a system error and trying to give the responsibility for correct system bookings back to me as I shall check the details and first ask for corrections. The thing is, that I could not do that while I was not knowing that this Casino is stealing money and chances with every deposit I make. The system operator also claims that this “system error” would only exist on my account. I am an IT professional and as an IT professional I can tell, that this is nearly impossible. It is fully automated theft and I don`t think that they use another system on other accounts. Chat Protocol 19: < link removed > System operator denying to give me back my deposits, following the very wrong view, that it does not make any difference if real money or bonus money has been gambled, but implicitly admitting that these wrong bookings happen all the time and “when you detect what we do wrong, we correct it, else we keep it and you don’t have a chance” is obviously the method of the crime. Other attachements: - Screenshot of a 100 Euro deposit result - Screenshot of a maybe manipulated play history for letting customers break bonus rules (it is not even possible to load a game in 2 seconds) Other Attachements linked to my dropbox (you only accept jpg and png) - List of deposits I want to get back because of their fraud system. In my opinion only one trickery while depositing changes everything and decreases chances of winning dramatically Link to file is: https://www.dropbox.com/s/1nk07tlgx69040s/Deposits_to_repay.pdf?dl=0 - Letter "Euro_Palace_bonusFraud_and_theft" I sent over to the support team (they forwarded it to the management) < link removed > - Chat Protocol 16 < link removed > - Chat Protocol 19 < link removed >
staus Unresolved
€8614
Euro Palace Casino - Throwing false accusations
On August 31 2016 i received an offer by mail from Euro Palace Casino. The offer was 120% deposit match. I went to the store and purchased a virtual pre-paid MasterCard in the amount of $200. I always use this type of payment method as i have no other option. I had to fight with online chat support to honer the offer. I deposited $100 , that gave me a total of $220 to play. I started to play the slots. As usual not much winning so i decided to try the game Fortune Lounge. Going into the game i had about $260. It took me down to $70 before i received a bonus. After the bonus was complete my amount was back to approximately $224. I did one spin and noticed $100 was missing from my amount. I immediately went to chat support. I explained what happened and was told this. You are being connected with our support team. Thank you for your patience. 'Mason' will be helping you with your query. We’d appreciate your feedback on our service in the survey after the chat. Mason: Thank you for contacting the Customer Support Desk, My name is Mason and how may i assist you today? steven: i am missing money from my account steven: i was playing. got a bonus. won 162 on bonus to bring me over 220.00 did a spin and i am now showing 124 Mason: One moment please, while i check on that for you. Mason: I'll gladly look into this for you. Please allow me a moment to review the account and I will be right with you. steven: where did my money go Mason: Sorry for the delay. I am still reviewing the account for and i want to make sure that i give you the correct information. I wont be much longer, but i really appreciate your patience. :) steven: ok Mason: thank you for holding for me and kindly note we are requerting that you send us the session id and transaction number of when you had certain funds on your account to when you noticed the funds are missing by kindly following these simple steps and forward the email to [email protected] Mason: *Click on My Account Mason: * Under "My Account Details" click on "View my game history" Mason: * Select the appropriate time period next to "Show My Login Sessions from". Mason: * Click on View next to first transaction. Mason: * Click on "Show Detailed Statement" on the right. Mason: * View all transactions from that point forward. Mason: steven: i am looking at game history. 2 spins ago i had a win of 162.00. How that equals 124.00 with 1.80 bet is beyond me. Cant you see my game history? Mason: kindly send us the session id and transaction nyumber to have a look at that for you sir steven: Session ID 123962987 steven: Transactions 4400, 4401, 4403, 4404 it is missing a 4405 steven: sorry missing 4402 steven: all numbers are showing in a row but there is no 4402 Mason: One moment please, while i check on that for you. Mason: I'll gladly look into this for you. Please allow me a moment to review the account and I will be right with you. steven: ok take your time Mason: I will be right with you. Mason: I'm sorry for the delay. I'll be right with you. steven: ok Mason: Thank you for waiting. I'll be with you in just a moment. steven: ok Mason: thank you for holding for me and kindly note Mason: What has now occurred is that you or your method disputed that you had never made these transaction with us and then reversed the funds back into your financial account. Mason: Unfortunately this is against the Casino Terms and Conditions and this money is now owing to us as it was originally deposited here at Euro Palace Casino. I have contacted the player Security team and they have advised that the amount of 679.15 is still owing to the Casino. Mason: Kindly inform us as to when you would like to settle the outstanding amount and we can have this organized to be completed so that the account can be returned to good standing order. Mason: Please contact us again, should you have any further queries. Mason: steven: what are you talking about? steven: i made one transaction and that was this evening. I have not played this casino in months and months and months and made one deposit of 100.00 steven: and it was paid with a prepaid credit card that cannot be reversed Mason: Steven please note that we have been informed by the casino player security that you owe the casino funds for reversals that were done. This means that deposits were made to the casino and then disputed by your bank and refunded to you. This left an outstanding amount on your account owd to us. As you deposited to your account the casino player security have deducted $100 from your cash balance Mason: At the moment you still owe the casino an amount of $679.15 which you would need to reconcile with the casino Mason: Due to inactivity, I will, unfortunately, have to end the chat. If you require any further help, please contact us again. Chat session has been terminated by the site operator. I was being accused of making a deposit's then withdrawing it. There are a number of things wrong with accusation. First it's a pre-paid credit card. Meaning money cannot be put back on the card. Second i had bonus money making it impossible to withdraw anything. I decided to call Euro Palace Casino. The same exact story was given to me. Apparently i still owed them close to $700 in fee's because they claimed i made a deposit's then withdrew it. Over and over furiously i told them i did not make deposit's then withdrew it. They wanted bank statements as proof. How in the F can i provide bank statements when i used a pre-paid credit card ? My bank account has never been and never will be linked to a casino because i won't allow it and my bank won't allow it. I do not and never have owned a credit card. WTF is going on here ? I can provide proof of the pre-paid MasterCard i used and a statement showing the payment to Euro Palace Casino. Not only did this ruin my night and shaken my trust with the Euro Palace umbrella of casino's but to be accused of such actions is slander at the least ! I am discussed and accuse THEM of fraud ! I will not post the pre-paid MasterCard and payment statement used for obvious reasons here but will provide it to the appropriate personnel upon request. In the end when i'm proven right what am i going to get as compensation besides a sorry ? Legal action may be in order.
staus Resolved
$100
Euro Palace Casino - Difficult and slow withdrawal process
Last friday and saturday i made several deposits to Europalace.com using Skrill. Saturday morning I asked for a withdrawal of € 1100,-. Knowing that it can be difficult to withdraw I myself asked for a verification of my account and send them my drivers licence, utility bill, skrill screenshot of my account and recent bank statement. Then they responded on saturday afternoon with the following text: "Attachment on your previous email has been automatically removed as a result of it being sent to the incorrect document queue. Apologies on the inconvenience caused." Strange, because i send it to the emailadres they wanted me to send it. I received the next mail a few minutes later: "I've received it, thank you very much for that. I've escalated it to our player security department to review for you. Please allow anything from now to the next 24 hours for it to be verified." They ask me to be patient 24 hours.... Then out of the blue i received the following email: "We have received your mail and can confirm that we have received your documents and our player security department will review them shortly. Please allow up to 48 working hours for our player security department to review the documents, and if they require anything further form you they will be in contact with you. Additionally, once the documents have been accepted the standard turn-around times for your preferred method of payment (Visa) Please be advised that after your withdrawal has been requested it will enter a pending period of up to 48 hours, from there it will take between 3-7 working days for the funds to reflect in your account." Now they say it takes 48 hours and that my preffered method of payment is Visa.... I dont have visa nor ever had visa.... This morning I asked them what the status was since it was more then 48 hours after my first request and they replyed with: "Sander, I have spoken to the Security Department in this regard and they have unfortunately advised that they still need one or two more documents from you We therefore kindly request that you send the following documents in color for verification purposes: A Picture holding your Drivers License next to your face. We recommend that you please SCAN or DIGITALLY PHOTOGRAPH and email all the documents to the Casino and these documents should then be emailed to [email protected] where they will be verified by the Security Company and then saved for future reference as per E-Cogra requirements." Is it true that E-Cogra recuires a picture of me holding my drivers licence?? And are they even registered to E-Cogra? I dont know and at this but i am afraid of the answer... I spoke with someone on their livechat and she said she escalated it again and I would be informed again this afternoon. She did confirm all my documents have been received but somehow i don't feel things are going to work out ok for some reason.
staus Resolved
€1100

Complaint Statistics

Resolved 5
Avg. Amount $ 4,370
Avg. Complaint Duration 8 days
Avg. Response Time 4 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
6.3/10 42 reviews

Top reviews from our players

Inactive user

I haven't been here for a long time. It is back before they changed the welcome offer. I was offered the 1500 Free bets to get started. My choice to take the instant play or the download version became a very simple choice, the download version only because the free play can't be played on the instant version. I was happy to find another free play offer especially the offer such as this on the internet. I had all the advantages given to me. The 1500 bets free play and the 100% match bonus.

Knowing that the background appeared cool and luxurious gave me a positive impression about them. The colors looked like they came from an sapphire or something and the lady sitting on the chair levitating two red dice makes this casino mysterious somehow. The challenging part about this specific free play is all the credits I initially gotten had to be thrown into the available slots on a separate window & get this make $100 over the entire bonus after $1500!

Luckily I had only some trouble but I managed to keep up with the balance scale, tipping over to wins and losses. Good news for me is I can finally release the $100 bonus from the free play by depositing the minimum. I decided to do one better, make a $50 deposit to get a better match on the 100% with my $100 bonus. That's $200 total. I liked how they included both offers for just one deposit.

Thinking about this offer roughly made me recall an identical offer found at Platinum play. I believe it is the same rules about the free play but I can't remember if they had identical minimum deposits. Was it $20 or $50 to release the funds?
Anyways, how I spent my $200 became a rush! I opened up two slots, multi task to take off the wagering and see which slot gave out more feedback. The first two were Riviera Riches for 4 coins and Alley Cats for 10 coins per spin. I had to string Riviera Riches for a long time before I closed it.

Basically I would switch between the two until either I won a feature or good winnings would stop. If a feature shows up then I switch for the other slot and wait for the other slot to hit one. Alley cats failed to win me a feature so I closed it and exchanged it for Summer Holiday. The bets were high based on the 100 paylines so I bet only one coin for $1 on Summer Holiday to effectively conserve my balance. Riviera took over 2 hours before I stopped playing it.

Summer Holiday took about half of 2 hours before I saw a pattern of losses. The features were coming by often on Riviera and a little on Summer Holiday. Other slots came in the picture such as Thunderstruck II, Tomb Raider - SotS, Witch Doctor, Your Lucky Day, Wasabi San, Ruby of the Nile, Reel Gems and I even tried as far to go on Sugar Mama and Robot Butler. The bets were out of control for me switching and using my best judgement to carry out a well suited bet on each slot.

How often are winnings & losses, how many times a feature would trigger, the pay lines, how good the features were the factors I had to consider.
It was crazy, relentless and incredibly awesome!

I cashed out about $400 from my original $200 balance after the wagering.
I would rate this to be a perfect 10!!!

I tried Euro Palace for two reasons, first they were ranked highly (top 50 by ASKG) and they had a $12 no deposit bonus. So I decided to take the offer and play. I have to say my time spent at this casino was a delight. Never did i expect to clear the WR (x30, which is very low for no deposit bonus). I usually hit the slots at most casinos that I visit and the slots here were very nice and there is a huge variety. I became an instant fan of microgaming casinos! they have excellent graphics and good pay outs as well. I enjoyed playing the "Battlestar Galactica" video slot which helped me clear the WR with a few big wins during the escape mode, hit the FTL a few time.

In order to cashout you have to deposit $20. I did and took up their 100% match bonus. Even with minimal bets I was able to win the jackpot a couple of time (mini and minor on "The Dark Knight"). In a few days I had made a few $100. Since it was very additive kept on playing for a couple more days but never could go beyond a certain level, and one fine day i lost half of what i had and finally made my mind to cashout. The cashout procedure was a little tricky since my request was not recorded and the balance was reflected to my account when i was playing a game. (I was lucky as i noticed it before i gambled it away) I repeated the procedure again and this time around it worked great. After a weeks time of waiting i finally got the amount in my bank account.

I would recommend Euro Palace, it has a great selection of games to spend your hours enjoyably and more over there a quite a few free tournaments available everyday. So you can always test how lucky you are on these free tournaments before you make a deposit ;).

My overall rating of the casino would be 8.0 mainly due to their 24/7 support. If the withdrawal procedure was any quicker it would move up to may be a 9.0

I stumbled upon this casino: Euro Palace Casino. I never heard of it but thought it was worth a shot because of its high grade (8.0).
Following from my research online, the casino is pretty safe. It has games powered by Microgaming, which I think it is the best software.

The casino’s website is a bit stupid- a girl having some dice in her hand.The casino can be played through flash (so instantly), by downloading their software and from your mobile phone.

They have many bonuses. The first deposit bonus gives you 100% up to 1013. In my opinion 1013 $ is pretty much. The second deposit bonus gives you 25% up to 500$, and the third one gives you 50% match bonus up to 500$. It is pretty strange, since the first bonus is nice, the second one is average, and the third one is nice again. I do not understand the logic in it.

So I downloaded the software, since I always have some issues when playing on the website. Also, you find fewer games on the website than on the downloaded version of the casino.

I deposited 30 euros, got my 30 euros bonus and I started playing my usual when on aMicrogaming powered casino. First, I played Avalon, where I won pretty much (20 euros from only one spin). I had something like 100 euros, but got tired of it and played The Dark Knight, which to be honest ate my money mostly. Then I played Isis, which was also very generous with me.
I ended up withdrawing 150 euros. I am still waiting for my documents to be verified.

My ratings are as follows:

Software: 9/10 Microgaming
Bonuses 8/10
Support: 9/10
Cashouts: I do not know yet, I will come back with details about this

EuroPalace Casino is powered by Micro Gaming Software.

When I deposited I saw their promotion "free $2013 Welcome Package" there are many bonus code and their first deposit bonus all Match Bonuses from the $2013 Welcome Package will be automatically credited to your account on each deposit - no bonus code required that's why I play fast and no hassle.

For my 1st Deposit - 100% Match Bonus up to $1013 I deposited $50 to add a $50 bonus a total of $100 and I must wager 30 times so the equation would be 30 x 50 + 50 = $1550. I played and wagered this $100 credits to the game/ video slot called "The Dark Knight". LOL then I placed bet 150 credits max 5 coins worth 30 and this is loaded with action and amazing effects features 243 combinations for you to win and also you have a chance to win one of 4 progressive jackpots featuring 15 free spins awesome. I am started to spin and while spinning I am observing this slot and noticed about 30 minutes ago when I hit the 3 Scatters I got a 15 free spin I also encountered their featured game and I don't know how it works but I choose batman side the the spinning begins I didn't any of the active wheel.

Back to the free spin the result of that 15 free spins are 87.20$ and I am very happy so i spin again because I need to wager or the play through of 1550$ I play again and again after 2 hours of playing Dark Knight Video Slot I didn't achieved the wagering requirements and my remained balanced is 23.40$ when I checked the wagering requirements the representative said that the total wager or the play through needed is 359.90$ I tried again to play the dark knight slot and decreased the bet amount to 60 coins but I lost that 23.40$ after a while I lost all of the credits.

Even I lost the 50 that I deposited I am very happy because they offer me a special bonuses before and this month and they have a Loyalty points to become VIP member at their casino and I am happy that they offered that. I rated this casino 7/10 over all the representatives how about the withdrawal yes it is included because I made a withdrawal from last month after I deposited that 50$ I play again the withdrawal processed 3 days because of the verification.

From support:
Nicky: I just checked now, regrettably we do not allow any registrations from Latvia.

Players from Latvia not accepted! Correct the text under the heading.

Firstly let me begin with I have only deposited here once but listen to my experience. I partook in a Thunderstruck 2 tourney which won me £3.
I then got a good win to start me off and played with the cash got it up to a whopping £89 and I went to live chat and asked for a withdrawal they informed me I need to deposit £20 to take it out which I did I was slightly apprehensive as I have heard mixed reviews of Fortune Lounge group but they paid my winnings and deposit back to my neteller within 24hours!
One of the fastest cashouts I have ever had! They did ask for Id too but that is a standard routine at most casinos.

The slots had a fair payout more than generous in fact as I cashed in on several of the slots. When video slots are high paying that gives a good indication that the casino is safe to play at and more importantly that it isn't rigged. Another good aspect is that Europalace never once questioned my methods of play which other casinos that I won't mention have believe it or not, I have been accused of manipulating random number generators! Is that even possible? As they are random! In summary I would thoroughly recommend this casino to any friends who like to have a flutter Europalace I just can't fault it!

Here is my ratings of Europalace

Live Chat 10/10
Payment dept 10/10
Fairness in gameplay 10/10 can't fault it!
Methods to deposit with 10/10
Response to Emails speed/Telephone waiting time 10/10
Variety of Games Slots, Video Poker, 3 reel bandits, Scratch Cards, Blackjack, Roulette
Performance of the games No problems, crashing of casino etc smooth as can be 10/10
Great first deposit bonus offer.
Great promotions
Free Tournaments
Wagering requirement on bonus not too high
Minimum deposit £20
Minimum withdrawal £50

Inactive user

Firstly, Europalace offers new players not only the $10 no deposit bonus if signing up under a link or an affiliate but they offer a $1500 Freeplay offer for new players as well as 100% match bonus up to $200. What attracted me to this casino would be the many bonuses this casino has ever offered me. For the first time playing on this casino I decided to try out the $10 no deposit bonus. Everything started going well of course but as with every bonus available to the public wagering requirements are needed to be met. So basically 30 x 10 = $300 worth of wagering in order to cashout your winnings. As for me I've succeeded in claiming winnings of $255.60 from the no deposit bonus. The best part was not only was it from my first attempt but also because it's from the no deposit bonus so I've yet to make a deposit. Then comes the Freeplay offer which I won also. Wagering on certain games has certain wagering effects on your bonus balance. For example:

Slots Parlor Games [Keno & Scratch Card Games] = 100%
Table Poker games, Casino War = 20%
Texas Hold'em Bonus Poker, Sicbo, Wheel of Riches and all Roulettes = 10%
Video Poker games, Craps, Baccarat and all Blackjacks except Classic Blackjack = 10%
Classic Blackjack & All Aces Video Poker = 2%
Lucky Darts = 0%

No matter, my experience on Europalace has been tremendous! The Video slots that I've played on were actually paying out big. One of the slots I've played on during my visit was Prime Property. Prime Property is a 40 line 5 coin video slot that contains different types of houses, realtors, scattered moving vans, Wild "For sale" signs and Scattered Newspapers. All players need to get 3 Scattered newspapers in order to go into the Freespins bonus round where players keep choosing houses that contain either Freespins or multipliers. Some of them have bigger Free spin or Multiplier values so for example 10 Free Spins or 2x Multiplier. Keep collecting houses until you see a "Start Free Spins". Players are able to collect up to 40 free Spins up to x6 multiplier. Overall this casino is a winner!!! Try it! Who knows when your luck will strike a vast amount of wealth.

It's been almost a month since I wrote the last review on an online casino and more than a week since I played in the last one: Europalace Casino. All this time I've been delayed writing this review simply because I needed to gather the words for what follows.

After an almost uninterrupted series of RTG casinos I finally have found this Microgaming casino that offered a 10 USD no deposit bonus to try it. What I did without hesitating twice.

First of all, Europalace offers for new players who want to try it more than a single no deposit bonus, but the 10 USD deposit I have chosen is the only one where you do not need to make a deposit to be able to withdraw the money earned.

Second, the Europalace casino Microgaming game platform is as old as the world, and does not require too much explanation in terms of games, graphics, banking, etc.. It is sufficient to say that the player has to choose between hundreds of games in different usual categories (slots, table games, etc.) having graphics that does not compare to the RTG quality, but not too unattractive, if I may say so.

Third, like most of the Microgaming casinos, the time needed to to load the platform itself is long enough, and at his chapter their software engineers could bring some improvements.

Fourth, the online support is present and works permanent but its quality is average. To answer a simple question you asked, you need first the account number, which is particularly hard to remember for Microgaming accounts if it was not noted on paper in advance, and then you have to wait for support to check the account, that is also quite time consuming, to ultimately receive the simple answer to the question you asked for in the beginning.

Fifth and last, winnings are quite small and you can lose the bonus money in less than two minutes of playing even if you choose to play in more games from several different categories.

This is my opinion on Euro Palace casino.

Euro Palace Casino is powered by the Micro gaming software and you can play here on their instant flash or their download. A few days ago I come across an offer with this casino where all new players would receive £10 free no deposit required. I wasn't sure whether or not they were part of Casino Rewards, but they aren't anyway. The way I had to claim the free money was slightly different here and I wasn't sure whether or not it would actually work but it did! It was only available for their download version though. After I signed up I had to put in a code on their homepage which then credited me with the £10 no deposit bonus. This came with a wagering requirement of 30 times and there was a maximum cash out of £100.

I can't say I was very familiar with this particular casino, I mean all Micro gaming casinos you can pretty much expect the same things from, but I don't know how popular this one is. It reminds me of Europa casino – Playtech...maybe that’s why I have never noticed it I just thought it was that!

Anyway all games were eligible for me to play and they have all of the best Micro gaming slots to choose from. On saying that I do like to play the slot 'Anastasia – The Lost Princess' which isn't one that features in all of the Micro Gaming casinos and unfortunately it wasn't here either on the download. I played quite a few different slots here and they all seemed to spin well, no jumping of the reels and regular free spins / features. £10 is very little to have in your bankroll when starting off on a Micro gaming casino and it doesn't last long it is purely down to luck as to whether or not those first few vital spins you do go your way or not. It didn't in my case...maybe next time.

Overall another great casino by Micro gaming and definitely one you can trust.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play