Euro Palace Casino

All stars! One of the best Casino's. Great promos and actions, great bonus and reward system. Amazing and prof. support. I love it. Great casino, great support, very good three welcome bonuses , each 100%. Amazing :) Cashout time - good as well.

Some time, the bonuses are very few and far between. You will not get goodwill nor bonuses neither on mail campaigns or by request, so don't hold your breath, go somewhere else instead. I've never met a casino before that gave back less customers!!

All stars! One of the best Casino's. Great promos and actions, great bonus and reward system. Amazing and prof. support. I love it! A++++

Great casino, great support, very good three welcome bonuses , each 100%. Amazing :) Cashout time - good as well
I definitely recommend it.

At first I thought it was just an ordinary casino, but later I was left without a word! in a max positive way!
Euro Palace Casino is one of the best Microgaming casinos.

A Microgaming casino like a few others.

There is only one reason why I give full score: I had no money, they send me 10fs on karaoke party (9cent) as no deposit bonus. I cashed out 300€. that was very helpful in this time.

So I trust them that they will always pay a legitimate winner.

- Cashout time is relatively slow
- Good deposit offers, for small deposits, after the welcome offer are rare

Another Micogaming Casino with licence in Malta.

* Lot of currencies available which for a traveller like me is cool

* Very good amount of games to play. And Quality on top of Quantity as they are actually cool games and not just "fill up" games as I like to call it and a lot of nice games to play.

I could not make a deposit with Neteller, but I still am unsure if it came from me or them
Ended up withdrawing, took a long time, but arrived on my account. Still a bit annoyed

A lot slots of Microgaming. Bonus 125% on the 1.deposit
And nothing.

Withdrawal too slow. I had to ask them when they would pay me my winning money every day. 400 euro winning money they payed me in a 2 weeks, after withdrawal was requested

i like the feel of MICROGAMING software and the fact that they used to have lots of bonuses that were available when depositing so i was able to extend my playtime longer than usual...

I really dislike this casino and I went from a very dedicated player who played daily to someone who will not deposit another cent with them as they have very shady terms and conditions and will in my opinion use very dishonest tactics like stalling payment and then reverse withdrawal into players accounts without telling them. I requested 2 withdrawals one of $100,000 Canadian dollars and another the same week or $150,000 Canadian dollars both via e-check. it was the biggest win of my life. life changing win to tell you the truth, I had run it up from 250 euro tournament payout in which I placed 1st. I was super thrilled. I was then given the headache of dealing with verification with these guys. That took couple weeks... then they sent me a withdrawl to my Ecopays account of $5,000. which I hadn't requested. I should of had $250k in my bank account but because of the stalling and shady practices by the casino I ended up only a fraction of the amount I had requested for withdrawal. their max of 5k withdrawal limit per wk, is disgusting and something I wasn't even aware of. I then tried to locate their T&C's through the web site and couldn't even find the part of the max withdrawals. this site not very fair and doesn't support responsible gambling or any other ethical practices. I feel it hides behind their T&C and when challenged with anything says they will look into it but never follow through with it or to what outcomes are.
In the month of December I wagered enough to cash in on approx $30,000 in rewards point at a rate of $5 for 5,000 rewards points. I was entered into a promotion for VIP who wager the highest well the top get a bottle of scotch. I never received and scotch. or am able to find the results. I think that these promotions are for show and are not even legitimate. I would be impressed if anyone ever gets to win anything.

If Europalace rep wants to verify these claims or challenges them I will happily give them my username.

Euro Palace Casino

7 years ago

Hi Zach,

I hope this message finds you well.

Zach, I am terribly sorry to hear of your dissatisfaction with our casino, it is not a nice thing to hear from any one of our players and we apologize for any inconvenience you feel you may have experienced.

With regards to your withdrawals made at the casino around December last year, I do see that we paid you 5000 on the 9th of January and reversed the rest back into your account as per our weekly limit terms and conditions, it is unfortunate that you subsequently played out the balance of your withdrawal. The aforementioned policy is clearly stated in our casino terms and conditions that you are asked to accept during the registration process at the casino, the term in question can be found listed under our promotional terms and conditions under clause 16.6, I have listed the clause below but please also follow this link in order to view the clause directly on our website:

https://www.europalace.com/promotions-terms/

“16.6. If your requested withdrawal amount (singular or cumulative lifetime withdrawals) is five times or more than your lifetime deposits across all Fortune Lounge casinos, the withdrawal amount will be released in lots of up to 5,000 credits per week. The remaining amount will remain in your account until you are eligible for a further withdrawal. Any deposits made after the date of withdrawal will not be included in this calculation. This clause will be applied at the discretion of the casino management. Wins from progressive games are exempt from this clause.”

It is due to the above that the casino reserved the right to reverse the balance of the withdrawal back into your account, once the funds have been reversed, the safe keeping of those funds is your responsibility as the player and what you choose to do with those funds is entirely up to you.

In regards to the promotion, we did have a winner and they were sent the bottle of scotch. Regrettably we are not able to give out the details of this winner due to policy.

Many Thanks
Gabriela

Nothing at All. Don't play at this casino!!! Avoid it!

The games, hard to win something. Many times frozen.

Livechat, sometimes Very rude and take ages to answer.

To withdraw, need more and more documents. Even a selfie of holding my passport. Two weeks later I still didn't recieved my money

Good Microgaming games, easy enough to use.

Forced bonuses, even though you check the "No bonus this time" when you're making a deposit. I made a deposit for 30 euros, checked the "no bonus" and finalized the transaction. After this I saw that I had a bit over 50e in my account and after checking it out the casino had added me 20 something bonus.

Opened the live chat, soon enough there was a message that the customer service was on line and ready to help. I wrote my request and sent it. Nothing. No response. I tried again, and again, and only after 12 MINUTES of waiting there was a reply written in haste and bad English. At that point I was pretty frustrated and asked again just to remove the bonus, I'll be withdrawing the money right away without playing it.

The customer service removed the bonus, but didn't comment anything on my matter of withdrawal. Maybe no wonder, because when I tried to withdraw the money, the system told me that the minimum withdrawal would be 50e. So I gave up and just played the money down the drain, not even getting anything out of it.

Will not be playing here, ever again. Too much "surprise bonuses" added in without notifying you, even in middle of playing. Nice way to hook the player on the wager requirements.

Euro Palace Casino

8 years ago

Hi Cerberi,

I am sorry to hear about your experience with us.

Could you kindly provide me with an account number.

Kind Regards,

Gabriela

Had several good wins after initial deposit, but then too many ridiculous hoops to jump through to try to claim the winnings...

This casino is a nightmare to try to get account verification. They make it extremely easy for you to deposit money to them, but then trying to withdraw it is virtually impossible. You have to send them scanned copies of personal bills, government issued documents, and your credit card, FRONT AND BACK copies. They did not mention that you should block out the 3 digit CSC number to avoid the risk of credit card fraud. They then refused my documents because the drivers license photo was deemed unclear. After rescanning my passport for them, I sent the documents through again. Verification could take up to 48hrs I'm told. Waited. Nothing. No verification. One week later I have to live chat to see what has happened. I'm then told after a considerable wait that they didn't accept the passport. I then told them that I wanted to close my account, after which they said an email that I would then have to sign and send back would be sent through within 2 hours. So far nothing after 6 hours and counting. This isn't a gaming site, this is most likely a front for an identity theft and credit card fraud ring. AVOID!

Nice support without delays. Min deposit is 1 eu for e wallets.

Sometimes had feeling like games getting frozen cause last win must take apart first, software version is not for my old laptop - too slow.

Euro Palace online casino has enabled the players from Europe and the rest of the world, access to a huge number of exciting casino games coupled with high-quality gaming experience aimed at customer requirements. To this end, Euro Palace uses top Microgaming technology that provides a seamless visual and sound effects in their games; also offers 24/7 customer support in multiple languages, and accept deposits in 13 different currencies. Whether you are looking for a good old game of Roulette, Poker, Video Poker, Blackjack, Craps, Slots or tournaments, Euro Palace has something for everyone. To more simplify gaming experience, Euro Palace offers its members three options to play: Flash (instant play with no download), software for downloading and mobile gaming.

At Euro Palace'm a regular player, and in the past year I have had two deposits. One deposit alone after bonus withdraw. However I have a second deposit lost for only a few hours of play. Since I have only praise for them, because I never had a problem around withdraw, or on some other security elements. To ensure safe interface throughout the session, Euro Palace uses 128-bit SSL (Secure Socket Layer) digital encryption, which is the same technology used by banks and financial institutions? Thus, players can be assured that their financial and personal information is completely safe. Above all, the Euro Casino offers an automated program of loyalty points, where each player immediately to register can win points for loyalty. Each player starts at the Silver level, and can progress over gold and platinum to the maximum, Diamond. The higher the level, the more prizes you can win.

For new players, the Euro Casino offers generous promotion which equates the amount of the deposit; for regular players, there are valuable bonuses, promotions and special events on a regular basis. As evidence Euro Palace high awards (and their superior customer support and more than fair conditions for the game), is the fact that the casino in May 2013 won the Casino of the month, at a very prestigious site. Some players have had difficulties in payments, but now I see that it is mostly solved. There is no reason to talk about fraud if I tried to trick them. It is important to read the rules and then realistic to talk about their relationship with the players. Rating for them - 9/10!

I joined Euro Palace casino recently. They are a Microgaming powered casino, in this business for many years so I had no reason to doubt them. I registered there and then, just to be sure, spoke with a live chat agent. I asked about their promotions and whether I could receive some free spins (I saw somewhere they were giving them on sign up). I was told that there was no free offer available, but I could claim 100% match bonus and 20 free spins on Lucky Koi slot. I decided to try my luck and take it.

After registration, even though support told me there were no free spins available, I received email that my account has been credited with 10 free spins on Avalon 2. I was happy about that, opened the slot and there they were. I managed to win only 60 cents which I then used on Immortal Romance.

Then I made a 20€ deposit and received 20€ bonus. I went to play Immortal Romance. I played with minimum bets, hoping to get free spin round. I lost around 15€ very quickly and luckily triggered the free spins within first 100 spins. Unfortunately Amber paid me only 10x bet. After this bonus round, I increased bets to 0.60 in case Amber visits me again. Well that didn't happen, I got a few 10x bet winnings, but overall in 20 minutes time my balance was completely gone. After that I went to play the free spins, but since I really dislike the slot, I wasn't hoping for much. And I wasn't wrong, I won a nice amount of 2€ which I used on Immortal Romance again.

I have no complaints against Euro Palace, I had a good time there and I think the bonus was although standard, but still nice offer, considering I had some free spins, not only match bonus. Support was really great, I got answered to all of my questions, even to silly ones. Nice game selection, I would only advise to take care of the unresolved complaints there are against them, to make them even more trustful.

Amazing Casino! I've played at more online casinos then I can count and this one has been the best one so far!! I won 600$ off of a 60 cent bet! Not only do they have amazing bonuses but they treat their customers good! It's Microgaming which I love!
Play here!
Thanks Euro Palace!

No dislikes, this casino is great! Play here! Best casino ever!

I think this is the only casino from the Fortune Lounge Group of casinos that I didn’t have an account in.Why was that so I have no idea. Probably I just forgot to make an account here.

Anyway a few days ago I found some no deposit bonus offer from this casino for 10 free spins on Avalon II as a sign up bonus for new players. This bonus had a 40 x bonus wager and no max cashout. I decided to make an account here and try my luck. After I downloaded the software and logged in the casino I went to the game and the free spins were there. I won only 2,40 euros from them so I had little hope in winning anything here. The only game that ever paid me a bonus round with so little balance was Avalon so I decided to try her again. I started playing and on the fourth spin I hit 3 scatters, 2 on the first reels and the third on the last. You can imagine my excitement. I won about 8 euros from the bonus and now had a solid 10 euros on my balance. I was in doubt whether to move on to Centre Court or Rabbit in the Hat and after a few minutes I decided to try the magic show. I started playing on a 0.18 bet and had some great wins here in the free spins which I managed to retrigger ending up with 40 euros on my balance. I then moved on to Immortal Romance and had a few descent wins. When I wagered the bonus I had 30 euros on my balance. I wanted a bigger sum and started playing Centre Court on higher 0.36 and 0.45 bets. I had a few descent wins but the bonus round simply didn’t come and I lost all of my balance. Hitting a bonus round on that bet would have been a great win and I am sure I would have managed to make a withdrawal.

I wanted to make a deposit here a few days ago but unfortunately Neteller is not an option for a deposit in this casino for Macedonia.

This casino is provided by Microgaming software, which is one of the reasons I decided to try it out. The first impression I got was when I actually loaded their page which was pretty classic in design, the second thing was the actual sign up which was a breeze and the third thing before I actually made a deposit and started playing was to look at their offers.

They had a new player offer where on your first deposit you would get a 100% match bonus up to 150$ and on your second deposit a 50% match bonus up to 350$. They also had a high roller bonus which is a deposit in thousand so I immediately stepped back from that one. So after my humble deposit it was finally time to play, as my first game I chose the Playboy slot, because I haven't played it in a lot of time and I was kinda eager to play it at that moment.
It took me some time while I triggered the scatter for free spins, on which point I already lost a quite amount on money, but on the free spins I regained it, well not all of it only 10$. After another 15 minutes of playing this slot i switched to my second game that I played called Thunderstruck II, where I kept on the minimum side of the bet, because I was running short on cash. But in this game as well my luck was really bad didn't even manage to trigger that bonus for free spins and all the winning i got were equal or lower from my actual bid.

So yeah I guess i was pretty unlucky that day, but it wasn't all such a bad experience. I might come back and try my luck again in this casino, hopefully it will be much better. Overall I would give them a 6/10.

Euro palace is owned by the Microgaming casinos. They offer a wide selection of games the come in both download and instant play mode.
Fortune lounge group and Mg and licensing from Malta I think these 3 names are enough to make sure that this casino is a safe place to be. Fortune lounge group offers a lot of casino but a lot of times it lacks on the bonus parts and promotion for me is very important because they only bring the players to a casino. They had some promotions which I was eligible to claim but I prefer to ignore them because I was not impressed by them and continue with my money instead.

I deposited 40 from my E-wallet and got straight to the action. I opened Immortal romance and started with this game as it is the most promising game from this software. I start with 0.40 on spin and things go really slow for about 10 or 12 spins and then I get to the pace and start hitting small features in the beginning. But no big action here like big multipliers or something and in the end was in some loss. Mg slots have always been good to me and some times it is just hard luck and I cannot do anything about it. But the fact that they have so many games so we cannot just sit and sulk about one bad experience.
Then I tried Tomb Raider slot and this one was a very nice slot and loved it. Gave me a lot of action and no slow variance and the game is also very fast. Some slots had really nice return to the players. The best was the Dark knight slot and her I managed to take the most of my big wins.
I closed this casino with a profit of around 60 and then decided to just take out the money because with increasing balance I always tend to get greedy. Withdrawal was sent to me within a single day and no delays in the process. I think this is a very decent casino with good games and good return to the players. This one is a 9 for me.

Euro Palace Casino is a member of the Fortune Lounge Group of casinos. As far as I am concerned this isn't one of my favorite groups of casinos but like in all other Microgaming casinos I have had a few deposits here.
For some time I played a lot in casinos that use Microgaming software but later I discovered Playtech casinos and later NetEnt. I still play from time to time in some Microgaming casino but not so often as I did earlier.

In Euro Palace I had 5-6 deposits for the 3 years since I joined this casino. I also had 2 withdrawals if I remember correctly. When it comes to the withdrawal process its not extra fast but it is good and it lasts about 3 days.
On the other hand I can't say that I am most happy with their live chat support. If you ask some question to their operators you will have to wait for 3-4 minutes for an answer. That can be very frustrating if you have more questions to ask. I don't like spending so much time with their operators. I think that the casinos from this group have one of the worst live chat support from all Microgaming casinos. That is my greatest remark to Euro Palace Casino. I think that if a casino cares about it's players and a good rating it should have a fast live chat support.
Euro Palace Casino like the rest of the casinos from this group have a few more slot tournaments beside the standard Microgaming Tournaments which you can find in these casinos. I like that because slot tournaments are fun and it is a good move from the casino to attract and keep players.

Overall I think that Euro Palace deserves a recommendation and I will grade this casino 7 out of 10.

This is a casino powered by Microgaming and this was the main reason that made me to create my account here and to make a deposit! I saw that they have a lot of currencies available when I signed up but my country currency, RON, wasn't available so I chose euro!

I created my account and I took a look at their promotions to see if I am eligible for a deposit bonus! They are offering a bonus of 100% up to 150 euro and I decided to make my deposit and to take this bonus, maybe I will win something! They have a lot of payment options available but I used Skrill because this is the payment method that I am using every time I want to play to a casino! I deposited 20 euro and I received another 20 euro bonus with 40 times wagering requirements, almost decent requirements in my opinion!

They have both download and instant version of the casino but I didn’t wanted to download the software and I play on the instant version! Anyway, the games are running very smooth and I started with Immortal Romance, my favorite slot!
It took me about 40 minutes to play and my account balance reached zero! I was disappointed because of the payout rate that was very poor in my opinion!

I will try to rate this casino even if it wasn't such a good experience and I lost the money!

I will give an 8 for the welcome bonus because of the wagering requirements! Also, for the payout rate I will give 7 because I was disappointed! The games are very good, Microgaming games, my favorite slots and I will give a 9! Regarding the payment methods, they have a lot of options available and I will give another 9! The support team is very good in my opinion even if I didn't tested it but I saw that they have a lot of contact options available and I will give again a 9!

Microgaming games.

This by far takes the cake for the worse casino I've played online. Promotions are horrible, and your deposit go extremely fast even on a minimum bet. Won't be returning for play here!

Could not take out, cause wrong bank name. Hard to get hold of customer service, no answer when I sent them mail that they asked. And in the end could not take out because it was in the wrong currency. Only option was the most expensive one in the end send it by check. Will never play on this poor customer service place again.

Euro Palace casino is run by Microgaming software. If you ask me this casino is a little bit different from other casinos run by Microgaming software.
Also this casino is different and more generous in the bonuses from the rest of the casinos from the Fortune Lounge Group. When I joined this casino there was a no deposit bonus offer of 10 euros for new players. After a big success on the beginning when I had some big wins playing Gypsy Queen luck turned it’s back on me and I soon lost all of my money.

Euro Palace casino unlike the other casinos from Fortune Lounge often offers free spins bonuses. I have to say that I never had a lot of luck and I would always have small wins from the free spins. For example only 2 or 3 euros wins. I made a deposit here for the first time a few days ago.

On my home address I got an email from Euro Palace with some promotional material. From the few bonus offers the one that caught my attention was an offer for 10 free spins on Avalon II. To get those 10 free spins I had to enter the code that came in the mail and make a minimum deposit of 20 euros.

I did all that and went to Avalon II. Avalon Ii is a very demanding game for my old PC. I set the graphic settings to minimum. Even with such settings this game has a very good graphic and animations. But unfortunately I had no luck on the free spins again. My total win from these free spins was only 1.9 euros.

After about half an hour of play I lost all of my deposit money and the money I got from the free spins bonus on Avalon II. My general impression even though I had no withdrawal here is that euro palace is a good and safe casino.

Another Micogaming Casino, licence in Malta, well this Maltese people should give me some reward after promoting Malta that much as a top destination, I am only kidding, of course. Well Malta is Malta and when I see theirs license at selected casino, yes I am ready to jump in! I meet this casino few months ago or so, when they were giving free chip as becoming their player.

But of course I took theirs generous offer, having 10 euros as a no deposit, well why not try before you buy, well that's my motto. So I did registered, didn't download the casino, but I played at their site, which many of the games can be found. The reason I didn't download the casino was, those games I wanted to play, they were here at the site so why bother to do that.
10 euro free chip is not that big amount, but who knows I might get lucky, well the true is I did wager few no deposit bonuses, even lower then this one. Right away I did opened Immortal Romance slot, played it at the minimum bet, which is 0.30 euros, played around 15 spins, but this game just sucked my free chip and didn't gave me anything.

The second game I played was Big Break, I surely like to play this game, because of the minimum deposit and the bonus round, in my opinion it can be triggered very easy. I run this game and played with 0.30 euros, I really did triggered the bonus round but didn't give me anything significant. I was playing for a while but waste all the free credit. So few days ago I decided to make my first deposit there and took the bonus, which by me, being an Microgaming casino, the wagering its not that bad compared to other casinos when they ask for X 50 wagering.

So I deposited 25euros and with the bonus I got 50 euros to play. So I needed to wager 2000, wow that's a good number, that it needs, hours and hours of playing, or I could go with bigger bets and if the games load like they should I could finish my wagering in no time. Well that was just my imagination, I started to play Tomb Raider II slot, which I am playing it recently, with the bet 1.20 euros. Well even a bit higher bet,didn't do me any good. Lost my money, very very, fast, I guess I should change the game, but what is done is done and maybe it will be more luckier next time I visit this casino.

Europalace casino is opened in 2010 year, and it has Microgaming software. For new players Europalace casino offers 1500 free play bonus, and that was one of only few such bonuses which I accept, because generally I did not like them.

On AskGamblers page stated that players can keep everything higher than this bonus, but is is not correct, casino allow me to keep only 100$, and only if I made deposit of 20$. Anyway I was happy with it, because it is nothing than 500% bonus on first deposit. Such free plays offers is good of course, but wagering requirements for this bonus is really high, and it is hard to win something from such bonus.

I had 120$ to play with at Europalace casino, and I start from Hellboy game. I betting 1$ per spin, and fast hit supermode. If someone did not know, in supermode Hellboy appears and add sticky wilds on reels. I get 5 such wilds during free spins, but far away from any pay line, and therefore did not win anything decent. After this I hit bonus feature, but lost on second stage, lol I had 20% to lose, and I hit wrong door of course, from 5 doors only one was blocked, and I choose it like a dummy.
After such bad luck I decide to play the Dark knight game, made around 200 spins and did not see any feature, so with 40$ left and open Immortal romance and start playing with 0.60 bets. I hit feature twice, but amber feature like always was cold, and I did not hit any 5 of a kind even without wilds, does not saying about great hit with wilds.

Europalace casino seems ok to me, but I played only once in this casino and can't tell you about extra things like withdrawal times or how they verify my account, I rate this casino with 6 stars.