Crown Europe Casino

I'm writing about a nearly one year old problem.

In March 2018, I deposited 200 € at Crown Europe casino website and won 5.7K €. After asking the withdrawal and sending the ID, bill etc, for the verification process as usual, I had to send one more document by regular mail (paper letter) to Bulgaria, certified by a notary.

I waited for weeks to get answer but nothing happened. Meantime I sent e-mails to the Crown Europe customer service, I asked if the letter had arrived. After 1.5 months I went to the post office where it turned out that the casino didn't take the letter it was rejected!

Then I turned again to the Customer Service and sent the proof (letter tracking paper) about that the casino rejected my letter.

Next, they asked all of my documents again and they let me know that everything is all right. The casino asked a phone verification. They did not receive my calls and did not call me back ever.

From November 2018 the Crown Europe casino website was no longer working. It was written in the reply for my email that they had a software problem.

From 2019, there is no communication and no website.
They cheated, stole my money. I want to get my money back. Please help me..

Crown Europe Casino is powered by Playtech software. Anytime I see their name it always sounds so royal and elegant to me. It’s been a two months since I joined this casino. I made two min,deposits so far and didn’t managed to win and eventually cash-out. I found their welcome bonus offer really good. Would you be interested in their bonus offer, as a newbie you will be offered to chose between 3 bonuses. First deposit bonus 200%, second deposit bonus of 150 % and third deposit bonus of 250 %. For the bonus hunters, this must be really delicious offer. When it comes to wagering requirements they are 20 x d + b. While I was checking their Terms and Conditions I found something interesting. For the Greece players wagering requirements are 80 x d + b. I found this silly but here we go, if you are coming from Greece you might just skip this casino as this term is totally unfair and w.r. are just crazy. Whoever made this decision should reconsider it .And its not so good for your business practice and crown in your name.Their support is available but via e-mail, fax or phone. It’s a big, big disappointment so far. I had question for their tech.support and I received answer after four hours. I was really upset. I can’t tell wether its regular practice to make player wait that long or not, but this could be done within minutes via Live Support.

They should invest more in their crown  Make it truly royal. I had fun playing here and they seems like trustworthy casino. Bear in mind that you can use bonuses strictly on video slots and no other games count toward wagering requirements. Its extremely important for each player to pay close attention to terms and conditions so we don’t cry later 

Crown Europe is a Playtech software casino which was the main reason for me to join them. I've tried most of Playtech casinos that are on AskGamblers and some of them have become my regular ones and I thought this could be one of them too. As they have only Playtech software, I knew I would have great time there.

After registering, I decided to make a 20€ deposit and took their generous welcome bonus of 200%, with only 20 (d+b) wagering requirements which seemed bearable. First I spoke with live support to be sure I was able to receive it and checked if there was any limits for games I could play. Support was really easy to reach and really professional too. I could play all games but my dear Marvel slots didn't count for wagering, so I decided to play them for a bit and if I won nice amount, I would easily clear wagering.

So with a 60€ balance I started to play Captain America. I placed 0.40€ bets and played a round 200 spins. Lady Luck didn't seem to be with me as the winnings I had were around 1€, only once I got a 12x bet win, but I was nowhere near to free spins feature so I lost 30€. With the rest of that I went to play Cowboys and Aliens. I placed 0.18€ bets and played around 300 spins when my balance got down to 10€. I had few "big wins" of 2€ but I wouldn't call them big wins. Mostly I got 2 teasing scatters but no bonus round.The last bit of money I used on Pink Panther, hoping it would change my balance, but even with the minimum bets it was crucial and I lost money within 40 spins.

So far I have really good impression about Crown Europe. Download worked great, support made a very professional impression, the bonus I took had really good terms, I just had no luck with it. Game selection was very wide and I will definitely deposit there again.

The winnings was great $ 18.00

Well get this I went to cash out and they took my 200 bonus back then sent me a email saying thank you for your withdrawal etc. Two days later got another email saying I had to wager another $ 3800.67 more to be able to withdrawal so anyways I wagered another 45.00.00 and now they say there going to send me my $ 100 dollars back to me. Tom the manager told me more less my money is for amusement fun only. I been playing on line casinos for 15 years now and this is the first time this has happened so please don't waste your money on this Crown Europe casino, they are black listed in Canada, it's a scam if anyone else out there and they have done this to you please leave a message. I will post our reviews in April 3rd in Toronto sun news paper.

Crown Europe Casino is run by Playtech software and this casino is a sister casino with City Club. I joined this casino when and invitation came to my email with a 400% match bonus offer from the casino. This bonus was identical to the one which I already used in City Club Casino. The terms for this bonus were really ridiculous. First of all the bonus wasn’t cashable. I was already used to that because most of the Playtech casinos I played in had only non cashable bonuses in their offer. But the worst thing here was that the max cashout for this bonus was only 10 x bonus. That would be fine if this was a no deposit bonus and not a bonus where you needed to deposit money in order to receive it. Still the wager requirements were an acceptable 20 x bonus + deposit. That is the only reason why I decided to make a deposit here and take this bonus.

After I made a 20 euros deposit I had 100 euros to gamble with. Like always my first choice were Marvel Jackpot Games. Fantastic Four was the first game I chose. Later on I moved to Blade, then Elektra and X-man at the end. I had a few decent wins here but still after and hour of play here I was about 30 euros down. That’s when I moved to other games. I spent another hour here and my balance was down to only 20 euros. That I why I went back to Ghost Rider. This game has been very generous to me many times and I was hoping for that this time too.

I really needed a big win and I was hopingto get it here so I played on a high 1 euro bet. But that didn't happen and I lost all of my money

I am the biggest fan of play tech and i am always playing on casinos affiliated by them . So i could not have missed this opportunity. I had deposited 50$ and got a 200% match up bonus from the casino and the total money i had was 150 and it was more than enough for me because i bet low and play really small most of the time. I started playing on tennis star and this game was very nice and i was hitting features and getting paid. But then suddenly the game was so tight that i was not winning anything and my spins were going for waste. Was dying to see scatters but my money was just being wasted so i left this game.

Then i went to my favorite ones which is the marvel based slots and the first one that i played was Gladiator which is officially the best slot of play tech casinos according to me. I was betting 1$ per spin and in the 5th spin i hit a feature it paid me 8$. And kept playing like this but did not get a single free spin in this casino and i am a big free spin lover and i am always looking out for them . Then i went to table games and played roulette and got red three times and was also betting on numbers but i gotta learn to bet more than one in a single spins. That is something i need to know.

Black jack got me some really nice hands which paid me around 4-5$ per spin. I did not see any bad beat and was happy . I won more than 200$ from this casino from my real money and withdrew all of it. Andthat money within a couple of days and play tech
casinos never take a lot of time in giving away cash outs.