Recieving of winnings at Crown Europe Casino

posted on August 7, 2013.

I recently won some money at Crown Europe Casino and first withdraw an amount of R3500 then I played and won some more money I finally withdrew R20000 and that totalled to an amount of R23500. I contacted the casino live help a couple of times about when I will receive my winnings and was told that it takes 4 to 6 day's then I got told that they are going to pay the full amount on or before the 10th of August I requested a mail stating that and they said they will send it once they have conformation from their finance department. Today the 7th of August a person by the name of Michael phoned me and said that according to their terms and conditions they only going to pay me R4000 and that this had to do with the amounts that I deposited. I played a lot of other online casino's and this the first time this happened to me. What can I do about this.