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Codeta Casino

Item: Codeta Casino
Rating: 1
Author: Goran G.

Player Rating 24 reviews

5.5/10

24 reviews

Complaint Response 6 complaints

5 days avg. 6 complaints

What we like

Available in instant play
Specializes in live casino games
Includes game tutorials
Mobile gambling available
Multilingual support team works 365 days a year
Live chat included
Secured with SSL
Software certified by independent experts

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Goran G.

Codeta Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://codeta.com

Established

2016

Licences

Malta Gaming Authority, Curacao Gaming Control Board, UK Gambling Commission

Company

EveryMatrix Gaming Ltd.

Affiliate Program

Codetaff

Languages

English, Finnish, German, Norwegian

Casino Type

Instant Play, Mobile

Codeta Casino is an online casino which stands out from numerous other casinos thanks to their large variety of live table games and helpful tutorials on how to engage in live online gambling. Moreover, Codeta Casino offers a medley of most popular online slots by NetEnt, Microgaming, Play’n GO and other famous providers. Codeta Casino is licensed and regulated by the Malta Gaming Authority, UK Gambling Commission and Curacao eGaming.

Restricted Countries and Territories

Players in certain countries will not be able to open an account at Codeta Casino. The list of restricted countries includes Australia, Netherlands, Denmark, France, Hungary, Portugal, Romania, Spain, Ukraine, the United Kingdom and the United States.

Mobile Gaming

Apart from playing on their laptops and desktops, players can access Codeta Casino, including the live casino, via their smartphones and tablets.

Security and Fairness

The website is secured with SSL encryption which makes sure players’ sensitive information remains private, secure and undisclosed to third parties.

All of the casino games and software found at Codeta Casino have been certified by independent experts.

Deposit Methods

Bank Wire Transfer, MasterCard, Neteller, Paysafecard, Visa, Euteller, Fast Bank Transfer, Skrill

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Neteller

Withdrawal Fees

Withdrawal Limit

Not Stated

Currencies

Australian dollars, Canadian dollars, Euros, Norwegian kroner, US dollars

Pending Time

24-48 hours

Withdrawal Times

E-Wallets 24 hours
Bank Transfers 3-7 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Evolution Gaming, Play'n GO, 1x2Games, Booming Games

RTP

Publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

Codeta Casino features a vast array of video slots by various famous software providers like Microgaming, NetEnt, Play’n GO, amongst others. The slot selection includes the Gonzo’s Quest slot, Jack Hammer slot, Ariana slot, Immortal Romance slot, Gemix slot and numerous other popular video slots. Codeta Casino also features progressive slots, such as the Arabian Nights slot, Mega Fortune slot, Super Lucky Frog slot and others.

The selection of table games ranges from blackjack and roulette to baccarat, poker games and craps. The blackjack offer includes European Blackjack, Blackjack Multi Hand, Red Queen Blackjack and more. Players who enjoy roulette can choose between French Roulette, London Roulette, American Roulette and much more. In addition, there are special table game tutorials which help players to learn how to play blackjack, roulette, baccarat or Hold’em.

Players looking to try their hand at video poker can pick between Aces and Eights, Aces anfd Faces, Jacks or Better, Deuces Wild and numerous other video poker variants.

Apart from standard table games, the casino also features other card and dice games, like Ludo and Yahtzee. The specialty game section also includes keno and scratch cards.

Live Games

Codeta Casino features a well-equipped live casino where players can enjoy a variety of live table games against real dealers in live broadcast mode. The offer includes live blackjack, live roulette, live Hold’em, Live Baccarat and live Three Card poker and other games. Since Codeta Casino specializes in live casino games, they have included an extensive Live Casino FAQ section where players can inform themselves about all the features and rules of a live casino.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

Phone Support

+46 (10) 138 84 38

FAQ Section

Support

Players who wish to contact the Codeta Casino support team and ask questions regarding their account or gameplay can do so via email, phone or live chat. The customer support team is available from 10:00 to 00:00 CET every day of the week, 365 days a year, while players can contact the support agents via live chat 24/7. The support team speaks English, Swedish, Norwegian and Finnish.

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Complaints

Read the complaints other players have left for Codeta Casino. Learn more about complaints.

Show all complaints

Submit complaint

Winning bet on roulette not paid

I deposited £200, and received a £100 bonus. I placed a £200 bet on roulette on "red" and won as you can see on the screenshot. My balance should therefore have been £400. However I did not receive the bet winnings and my account balance is now £0. I am unable to withdraw as my account balance is £0, when it should be £400 as the bet won.

Unresolved

£400

No Contact regarding account closure

Hi im a new member of ASKGAMBLERS and what a god send to find this site. Im having a terrible time with Codeta casinos customer support or lack of it! I have requested to have my account closed and have had no responce. I have managed to deposit a further £500 to my account. I have had no contact from live suppprt or by email. I wish to close my account and have money returned due to failiure to protect customers. A reputable casino should have some form or support available, live chat phone email. Codeta seems to think it doesnt need to contact customers. I hope this matter cam be solved.

Kind regards

Unresolved

Unpaid spin & account balance

I joined this site on the 13th of October, one of my spins was unpaid (£ on 32 red = £288) so I contacted the in game support who confirmed this and said it will be investigated by the casino with a response in 2 days (see attachments). I have been requesting an update on this issue for 3 weeks and keep getting told it has not been investigated yet. On the 14th of October and ever since then, I have not been able to access my account which had a balance of £325 i have also been chasing this issue roughly every 2 days up until now and have been told the site has issues with some users when logging in and it was with their IT department. A few days ago, I self excluded myself from a different website which was also run by everymatrix gaming and so i was self excluded on codeta also. Neither of my outstanding issues have been resolved yet so i requested my balance to be sent to me. I have had no response on this. In total I am owed £325 (balance when account was unable to be accessed due to site issues) and £288 from an unpaid spin due to software issues for a total of £613

Unresolved

£613

Refusing to process my withdrawal request

Hi. Something have happen with this Casino. They refuse to process my withdrawal. More than 48 hours passed now and the support promised me and promised me to send it. Byt they don't. A Lars lied for me there. 1. Here is a email that say that they process my withdrawal. Lars (Codeta) 11 mars 03:15 CET Hello Dennis, The withdrawal process can take time some time. Depending on the workload on our department in charge. Sometimes, unfortunate it can take longer than 24 hours. Your withdrawal has been processed from our end now and your withdrawal should be on your bank account as soon as possible.' Regards Lars Senior Advisor 12 hours after I asked a second time and that man told me. That the will process it very soon. Joel (Codeta) 11 mars 11:01 CET Hi Dennis, Thank's for the e-mail you have sent us regarding your withdrawal. We spoke on the livechat earlier and as i said i apologies for this taking a little extra time. I have sent them a reminder and your withdrawal should be approved very soon. If you have any questions regarding this or anything else, Please don't hesitate to contact us at any time! Wishing you a really good day now Best Regards, Joel Customer Care I dont trust them anymore something happens with that Casino. One year ago they were fast with withdrawals, nut not now. Please Askgamblers help me. Dennis

Resolved

kr5000

Delay in Deposit

This is more than complaint and an unpleasant experience that I want to share, i opened an account with Codeta on 4th February and tried to make deposit with them 1. I deposited an amount using Trustly services at Codeta on Saturday 04th Feb 2017 which usually looking into the previous history with other casinos never take more than few minutes. 2. But as per the message after making deposit on Codeta a message displayed that deposit will be credited on next day as it was exceeding limit. This in itself was quite surprising for me as I have never experienced this problem at any other casino before. 3. Adding adding to the pain, today it's 07th February 2017 and my money is still not deposited to the account. I have been trying to get an answer and now customer care stating it may take up to 3 business day to settle and reflect in your account. I was completely stunned with that response but adding to that customer representative like Tryst working with them were quite rude in chat when ask for explanation (my chat transcript can be checked for that). 4. I want them to track it with Trustly asap and get my money deposited, whenever a question is asked they revert back stating its lying with trustly and we don't have control. They have not specified any time limit with any of the deposit method, how a customer will know what they shall expect in case of any failure or error during deposit. 5. In this world of live casino and gaming everything is instant and if it takes almost 3-5 days just to realise the deposit how can one expect a customer to stay with you. I am still waiting for my money counting the days.

Unresolved

€150

Unfairly confiscated my winnings

I got a 50 swedish kr bonus to use in the live casino, I jumped into the roulette tables won the ammount over 400 kr, around 41 euros, now I bet 6 -10 kr chips on 1 number, and it hits on my number suddenly my balance is zero, after contacting the support they claim I have bet 60 kr and the max bet for bonus is 50 kr a bet, theres no were on the site I can find the info 50 kr max bet on bonuses very unclear. Ontop of that they confiscated all the money refused to pay the ammount before this 60 kr bet, and havent got any mail answers either.

Unresolved

kr400

Complaint Statistics

Resolved 1

Avg. Amount $ 354

Avg. Complaint Duration 4 days

Avg. Response Time 5 days

Review this casino

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Player rating

5.5/10 ● 24 reviews

Top reviews from our players

Jd86jackson

9 years ago

9/10

Codeta casino does accept players from United Kingdom, I am a UK resident and have registered and account, made a deposit and received a bonus so far I have had any problems. I spoke with customer services before making a deposit to confirm that I could use the casino as a UK players and they confirmed that it was all OK.
Good range of slots, nice website; easy to navigate around!

pc77

9 years ago

10/10

Made deposit got the welcome bonus, had some luck and made 2 withdrawals after wagering both were in my bank the next day excellent cash out time as good as I've experienced.

jaiho21

9 years ago

2/10

Good layout and live casino options and a casino dedicated to live casino is nice to see.

This is an experience that I want to share, I have deposited an amount using Trustly on Saturday 04th Feb 2017 which as per the message on screen shall get credit on next day as it was exceeding limit. This in itself was quite surprising for me as I have never experienced this problem any other casino before. But adding to the pain, today its 06th February and my money is still not deposited to the account. I have been trying to get an answer and now customer care stating it may take up to 3 business day to settle and reflect in your account. I was completely stunned with that response but adding to that customer representative like Tryst working with them were quite rude in chat when ask for explanation (my chat transcript can be checked for that).

In this world of live casino and gaming if it takes almost 3-5 days just to realise the credit how can you expect a customer to stay with you. I am still waiting for my money counting the days.