Casino Winner

Welcome bonus offer is good. Promotions weekly. Many slot machines that are good. They also have sports betting. The user interface of the site is average.

NETENT slot machines which are really great.

Odds are pretty good.

Stay away!

- They promote bonuses which some players from certain countries can't get (even though the country is not on the exclusion list)
- Support is slow
- The bonus rules are extremely unfair to the players
- You can bet 400 euros, then get a notification that only 200 was accepted, press OK (not send rest of bet for review) and still be charged for the whole amount without any confirmation what so ever. Probably a technical problem which support has been unable to fix.
- They let players make an account and deposit a lot of money on an IP that has already been used, which will be banned whenever the player is trying to withdraw the money

(The following is based on my own experience)

I've played at 50 casinos and never met a casino which treats its customers like Casino Winner does. They do not respond to GDPR requests. If you have been playing on their sites for a few months and won a few thousand euros and was so unlucky to log in on your account ONCE at your job or at your friend's place, Casino Winner takes everything you got. Everything. They do this on a regular basis. It is very strange that a company that is owned by Betsson engage in behaviour like this. All casinos need to beware of bonus abusers, but banning and taking peoples money since they randomly got an IP that someone supposedly used before is just not OK. It seems like they do nothing to prevent it. Betsson, Nordicbet, Betsafe are all owned by the same company, and they do not engage in the same behaviour. If they would Casino Winner could ban those who should be banned, and let regular players that do not cheat or engage in a scam continue to play at their site. This is 2019, it is a shame that a so called "serious" company owned by a stock listed Swedish company operates this way. Sad for the players, and sad for the entire gaming market.

They will probably answer here that they can take a look at my case. My case is not in question here, it is the bonus rules of Casino Winner that are in question, and how they enforce those very rules. If Casino Winner wanted, they could have fixed this. They could notify or suspend an account to review it the minute a duplicate address or IP address was detected. But Casino Winner does not want this. They want players to play for months. They want players to deposit more. Then they ban them. Because one unlucky player logged into his account from his work's Wi-Fi which IP address was apparently used before. Casino Winner does nothing to notify their players about this, nor do they share a response, or evidence to back up their claim. They could of course have done that AND respecting GDPR and privacy laws.

Until Casino Winner changes their bonus rules or how they enforce them and how they deal with this issue it is impossible to give this casino a thumbs up. That is sad.

quite some good slots, been playing here for a few years now always had my withdrawals paid out

I just don't know, they seem to get more and more behind every month. There is no proper bonuses given out and one of the things thats also sad is the player points system. I've been playing here since 2015 and I reached a total of 640 player points. You get 10 euro with 1000 points, come on, i deposited thousands of euros over the past 4 years, and I still havent reached the 10 euro? Really lame.

Good live casino.
Dutch language.
Android app is decent software.

Lack of a good bonus system for returning players.
Games offer quite limited compared to others.
Limited hours of open CS chat.
Payout limited and slow compared to depositing options.
They seem to put minimal effort into providing a nice environment to play in. Lack of free games, tournaments etc.

I really don't understand why this casino is so low in ranking..
Play many years now also my partner. So losses but also some nice winnings.
Verification is fast even are pay-outs. Great seletion of games and a nice live casino.
Support is very helpfull and friendly.
Weekly bonusses and no extreme wagering.

I actually can't think of anything....I never had a negative experience here.

- Support in my language.
- Have my favourite slots
- When given free games, it pays out often

- As said when given, not Much bonuses to keep players
- When verified (takes Some days), withdraw went well

My first account for an online casino that I've made here. Nice casino and there are many games. Even from WMS. Nice bonus actions.

In all those years, something too much loss. But also won many nice prizes and the game experience

Registered through a web page where I was promised to get 10e bonus, just need to send an email to support. I even took a screen shot of that page. Great!

Support denies to give me bonus even I sent a screen shot of the page. Bad dates in this casino. Not recommed because of first impression!

Krooncasino I never had a problem with yet. For dutch casino players it's a must playing here. The bonus terms are very generous as you have only to wager the bonus (15x) This is one of the lowest you will find therefor (10/10).

They recently added new providers so they have many games available.They also publish their RTP information.

There is nothing that really jumps out here. The bonus wagering of times 15 aint bad ( if you can use it )

Horrible customer support, they respond slow don't answer your questions or cant.
It almost feels that bots are answering you, sadly you need customer support here as there website will/can screw up your bonus.

Wanna try them I suggest dont use a bonus, or deposit about a week before you actually wanna play.

Kroon casino is something very new to me as I registered there about 2 weeks ago. They have Netent software and that was my reason to become a member there. They also have live games from Evolution Gaming and games from Betsoft software as well. I like exploring new casinos or new games. This time after sign up I made a 30€ deposit and I decided to try something I haven't tried before- the slot game called Mistery at the Mansion. This was the first time I played it and I was excited about it.

I placed the minimum bets of 0.25€ per spin and started 250 spins autoplay. I was so surprised by the fact how much this game seemed like Moonlight Mystery from Rival. Too similar! Very soon I got the bonus round and it was almost the same as the game I just mentioned. The bonus round gave me 1.80€ win. Within my 250 spins I managed to get 4 bonus rounds and 2 time 10 free spins, which at least were more successful than bonus rounds and gave me 16€ win and 9€ win so after the autoplay my balance was up for 7€. Then I increased bets to 0.50€ and set autoplay for 100 spins. I got 2 more bonus rounds, the winnings were still small on them, around 3x bet, but I also received 10 free spins 3 times, and overall my balance was up to 60€. Then I decided to switch to casino holdem, as they have it in their game section. I placed 2€ bets per ante and got straight combination that gave me 30€ win. I continued and got some lucky hands and when my balance was up to 120€, I sent them my verification documents and later withdrew. I got money to my bank account within 4 days.

I had a great time at Kroon casino. Not only I made some nice profit, I really enjoyed playing there. The graphics of the games (especially casino holdem) was great, the casino itself looked like an eye- candy, I had no technical problems or any problems with withdrawal. I will definitely continue to deposit there and recommend to others!

There should be live chat. If I had any problems, I would be really frustrated to not be able to talk about it with live support.