This casino and all other brands within the Affactive group are blacklisted due to the massive amount of complaints submitted against them as well as the usage of various stalling tactics to delay and decline payments including but not limited to bogus security checks lasting for months and putting pressure on players with delayed payments to start depositing if they want to be paid ever.
Casino Titan
- US players welcome
- Game variety with all types of casino games
- Superior Customer Support
- No instant play casino
- Not the biggest casino online (# of games)
- Not compatible for Mac players
Casino Titan is owned and operated by a well-established company that has already made a name for itself since it began operations in 2008. This is a great RTG casino, since it does also accept US players, which is something that is becoming more difficult for players to find when trying to game online. The online casino has a number of great promotions, including a VIP rewards program that's always offered that earns players loyalty comp points that can be exchanged for cash to play with at the casino. They also offer a number of welcome bonuses that change on a regular basis, giving players even more incentive to join Casino Titan.
Customer Support
You can't miss the Customer Support offered by Casino Titan. If you browse the website for long enough, you'll receive a pop-up notification letting you know if you need help that you can click on a link in order to be connected with a Live Chat Operator. Of course, the Customer Support is available all the time, whether or not you need them the first time you browse the website. In fact, Customer Support at Casino Titan is offered 24/7 and options include the Live Chat, email or toll-free phone numbers all of which have operators standing by to help at anytime a day. At Casino Titan, of course, like with other casinos, the fastest way to receive an answer to an inquiry or troubleshoot a problem is to login to the Live Chat.
Software
Real Time Gaming Software is a reputable, reliable and high quality casino game provider. They are one of the few software operators that does allow US players, however, which is a huge plus for Americans looking for a great place to play. Real Time Gaming Software doesn't offer an instant play casino either, which means that there is only a downloadable version. This is great for players who use a PC, since typically the gaming experience is better quality, although does leave out Mac players since the downloadable software is not compatible unless they have downloaded on operating system that supports Windows on their Mac.
For players who do use a PC, the experience is nothing but positive, it's fast and free to download and install and the gaming experience offered is superior to none!
Games
There are more than 100 games at Casino Titan offered by RTG platform, and there is a wide variety of each style of game. Unlike at most other online casinos, the only progressive jackpots are not limited to the Slot machines. There are progressive jackpots in Poker, including Let it Ride, Caribbean Draw Poker and Texas Hold Em Poker. It's reflective of the game variety at Casino Titan, since it doesn't have a focus primarily on Slot games like so many; it's also got a great variety of Table Games, Video Slots and more.
Recommended by experts
Player Reviews
Games Blocked!!! So....This is an RTG casino, and I love RTG so I make a deposit with a bonus match code. Lo and behold, when I start to play, ALL of the Feature Guarantee games are locked!! WTH? I play for a little while, log off and come back the next day. The games are still locked. I got to Live Chat and the rep tells me the games "are under maintenance and so sorry for the inconvenience. "I reply, " Ok, well I've been inconvenienced for 2 days now." Of course she has no other excuse or remedy, so I play on until my balance is zero. As an afterthought, I check the games menu, and the Feature Guarantee games (most of which I LOVE, such as Vulcan, Aztec Treasure and Elf Wars) are showing as available!!!!!!!!!!!S o, I go back to Live Chat and get a different rep. I ask him (Dustin) if the Feature Guarantee games are still under maintenance and he says "Yes, sorry for the inconvenience." Well, fellow gamblers, you know as well as I do that this is a load of crap and out-and-out false misleading information!...and I tell the rep so. Once again, I get the cookie cutter reply, "So sorry for the inconvenience."
DON'T PLAY THERE UNTIL YOU GO TO LIVE CHAT AND MAKE SURE ALL THE GAMES ARE AVAILABLE. In my opinion, they locked the Feature Guarantee games so we will LOSE OUR MONEY! They are not getting another cent out of me, that's for sure!
I registered in this casino few months ago, played there with no deposit bonus and done wagering requirements. They asked me for some documents (filled faxback form, passport, copy of credit card, bank statement), it took about ~4 attempts and about 1 month of time to approve them. Support asked me for same documents all the time. Also they told me, that I need to make a first deposit of 21$ which was made next day after verification. Okay, I requested a withdrawal at 17.10.2014. Then I received an email in which was said that it takes up to 6 business days to process cashout. But yesterday it was declined without any information. Today I was contacted by support agent by email, she told me this
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Dear Vladislavs,
I would like to inform you that as per our decision as Finance Department your last withdrawal request was denied and the requested funds were reimbursed to your playable balance as we are reviewing your account.
This process might take up to 90 business days.
As soon as we have any updates regarding your account we will inform you via email.
We are sorry for the inconvenience.
Sincerely,
Danielle Huttington
Finance Department
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Seriously? Up to 90 business days? I don't understand, my account was verified, I made deposit and I just can't withdraw my winnings about 2 months. I can fly all around the world 20x times in 90 days... I'm really dissapointed in this casino, I think they just don't want to pay anything to players.
Casino titan is a very famous casino and are part of the real time gaming portal which is also known as RTG. They have a lot of payment related complaints on the AG page and i was very shocked to see them because this casino has a name and if hey are doing like this with their users what are the small casinos going to do. A lot of casinos do this and they keep the winning amount of the players when they try to withdraw the money . i read a couple of complaints about this casino and was confused about playing here but then i saw that they are giving away 20$ free for new players so i registered here as nothing from my side was at stakes. The site is very slow and i hated that seriously and the support blamed my internet whereas at the same time i closed this casino and opened you tube and it was working just fine.
I was no happy with the bonus because nice games were excluded from the wager and mostly slots were included of real series. Andthis is the slowest casino site i have ever played on. And i really mean it and it was pissing me off a lot. I put the bonus code ASK2013 and redeemed the coupon. I opened this game ronin and i started playing it
with 0.50$ per spin. And for a lot of time the only thing i got was three j's with A and 10. And it only paid me 0.10$. I noticed that something was wrong because first when i tried to open Aztecs treasure then pontoon opened and then again i refreshed and tried to open and this time triple twister opened. God bless their portal. This is the
most weird casino i have played on because i chose something else and the game that opens is something else. I just close this casino and could only play ronin. No words.
Casino Titan is run by Real Time Gaming Software. There is a big number of casinos that are run by this software and a good part of these casinos don't enjoy a good reputation among gamblers. I personally saw that they have good reasons for that. I had problems in a few casinos from this software. The biggest problem I had was at casino Titan.
I joined this casino a long time ago maybe about 4 years ago. In that time I was an inexperienced gambler and I joined every casino that offered some no deposit bonus. In that time this casino offered a 20 dollars no deposit bonus for new players if I remember correctly.
I took the bonus that is I got 20 dollars after I entered the code. I remember even today how I had a great string of victories on the slot game called Aladdins Wishes. Later on I moved on to other games where I also had some success.
At the end I met the wager requirements and had 100 dollars to withdraw from this bonus. I was very happy about this win because this was one of my first wins in online casinos. Before I requested a withdrawal I made the minimum deposit to verify my e-wallet account. When the casino asked for I sent all the needed documents. A few days after it was sent my documentation it was accepted.
But my withdrawal request was denied by the casino and only my deposit money was returned to the casino balance. I couldn't find the email that I got from the casino but they stated 4 reasons why my withdrawal was denied. Off course I uninstalled their software after this. I was disappointed but I soon forgot about everything because even for me 100 dollars isn't a lot of money. I also became more careful about the casinos I play in.
Overall:
Casino Titan didn’t pay me my winnings and that is why I can't recommend them.
Casino Titan using real time gaming software, and i think this is definitely not the most popular casino with this software, since it has few complaints, some of this complaints even unresolved, and there i am obviously can not say that it is safe place with good reputation.
I played at casino titan twice, first one i tried this casino with no deposit bonus, that was given to me by my friend, he send me link and code in skype, and i was able to get 20$ no deposit bonus for my playing. Redeeming of this no deposit bonus was not hard, and i just spend probably less than a minute of my life before was able to start playing.
I decide to play paydirt slot, with minimum possible bet size which is 0.25$ at this slot of course, i get i think about 3-4 freespins feature, but there is was no strike it lucky, which is my favorite one. No deposit bonus does not bring me any luck, and after losing it i decide to make small deposit with 100% bonus. I made 20$ deposit, since i am rare made big deposits in casinos which i did not trust before and since that can not trust for 100%. I had 40$ on my balance, and decide to spend it on medium variance games, because at least i will have some playtime, while high variance slots can eat this 40$ within few minutes. I start from alladin wishes, then go to ocean dream, and also tried couple of more slots, but my story with this casino finished at enchanted garden slot, and i lost my deposit and bonus here.
I rate this casino with 5 stars, because I did not test anything serious with this casino, and because this casino have some complaints which is unresolved. I really not sure if this safe casino, so be careful.
I have closed my account for what? I sent all the documents you are you a cheater?
username:serhatbyk
[email protected]
I was listing through my inbox (which is always full by the way) and I saw an offer of 7$ no deposit bonus at Casino Titan. The name sounded familiar so I did a little background search and found two casinos with the same name. One for Playtech and one for RTG. Playtech is my favorite software and unfortunately this offer was from the RTG casino. I checked the reviews here at AskGamblers and saw a lot of complaints. Now I was sure that this was a rogue casino.
Anyway I decided to gamble the money for fun and went on to their site made an account and downloaded their software. I have to admit that I liked the looks of the casino. A standard RTG platform with a nice neat look. I had some problems redeeming the bonus so I contacted their live support. To my surprise they were instant in their response. I was even more surprised when instead of the 7$ bonus they gave me a 20$ bonus with only 30x bonus wager. They also had a very good first deposit offer. 400% on your first deposit with only x25 deposit wager. I have to say I was tempted to make a deposit right then. The minimum deposit was 21$ so I decided to try the games first with my 20$ no deposit bonus. It was a very good decision.
I went to the slots started on Ronin with a 0,40 bet and lost about 8 $. Got a bonus and won 9$ plus 5 free spins with up to 4 multiplier. But the end result was only 10.60$. Not a very big win on a bonus feature. Played some more started losing and went on to Count Spectacular. Here after about half an hour lost all of my money.
I think that the payout these slots give is way too small to lead me into making a deposit here. I can’t say anything about cashout because I had none and probably never will. Overall a 7 out of 10.
Do not waste money on this casino. They are fraudsters. Stalling documents approval and lying all the time. They say my documents did not pass security witch is impossibly.
Same documents are good for: PokerStars, FullTilt, William hill, Betsafe, EUcasino, Casinoval...and not good for them. Live chat also lie all the time just to force you to deposit and after deposit you will not be able to withdraw.
DO NOT DEPOSIT in Casino Titan, its better to trow your money in fire at least you will have some pleasure from it.